Customer Testimonials
Everything great except didn’t get my 20 dollar discount
Greg is awesome. He's the one who help me get a new car. Gave me a great offer. He's such nice guy and help me a lot. If ya'll looking for a new car especially a Mitsubishi, he's the guy.
I never made it to the dealership, purchase was done over the phone. Thank you.
I love bell road Mitsubishi, great customer service,
Great experience, very helpful and kind. I would recommend another family member who is looking for a car to go at Bell Road Mitsubishi.
Everything was done well, especially reassuring me my broken transmission was covered under the factory warranty. I am from California and was visiting my daughter and grandchildren for Thanksgiving and having my car repaired at Bell Mitsubishi made my Thanksgiving very thankful.
Sargent Rick and his crew in parts are the best!
Did a complete and professional job and service in my car and provided the needed explanations for all things needed.
I’m happy with our truck! Grate job Many 👍.
Very willing to help me solve the issue with my new vehicle. I appreciate the excellent customer service.
Ray greeted me as I was in the door. We talked about the vehicle and a few concerns I had. He showed me and helped me to understand the issue. Offered a place for me to work while I waited.
We've bought quite a few cars and this was the first and only time it was an enjoyable experience. I usually hate dealing with going car buying because it's always some high pressure situation and lots of arguing prices/ numbers... this was the first time that we felt listened to and respected. Josh was a wonderful salesman and made all of us (my husband, I and our 4!!! kids) feel comfortable. The process was straightforward and pleasant. The financial representative Paul was kind and informative. He listened to us and helped us find a plan that worked best for ...
I appreciate your very friendly, agreeable & helpful receptionist. Whatever the request, she had a positive statement!
I always receive great service when I take my vehicle there. Never have any issues. The only place I take my SUV.
The dealer was nice and respectful of me and tried to work with me on my payments for the vehicle I wanted and made sure I liked it before getting into the vehicle
I had a great experience. Thank you
Greg was our salesman and he was a great help. He made sure we were happy. Low pressure dealership was nice to look without being bombarded.
Very pleased with the service I received. Always a pleasure!
No, please let the customer know how many times you were going to run the credit they told one time and forgot the other 2 times but I have a new car and they all stay late past closing to make sure everything was done.
Explained my needs and left everything to be done by the dealer it was amazing just came down signed papers and drove away.
Despite the power failure on the block, they were still able to give me great service. I left to go to my son’s basketball game, came back and car was ready. I also appreciate not having to spend hours at the dealership.
Professional throughout the service. Thank you to all tech service members that were involved. Thank you.
Friendly, honest, trustworthy, and easy to work with. My advisor, Ray, can always be counted on.
Very nice customer service. Made buying a breeze cash sale. Very clean relaxed atmosphere. David was very kind and went above excellence getting us down to the price we wanted to pay.
There was a minor issue that needed to be handled after the initial return of my vehicle. The service advisor took care to make sure that ithe problem was satisfactorily resolved.
Ray went above and beyond to accommodate me.
Easy, quick and helpful Great experience, AJ is always friendly and nice. if there is any questions, he always answers them. It's always a stress-free experience for me
My salesman was Steve T. He took his time with me and didn't pressure me, he even made fun. Everyone there was friendly and made me feel comfortable. I also want to thank Eddie and Elmo Ortiz for working with me to get the car I wanted.
Always fast and thorough service.
Tony was efficient and definitely helpful. Very personal witch made our time enjoyable rather than pulling teeth
I went in knowing what I wanted, and they gave it to me. Great service from nice people.
Quick and easy process. Got us in and out in no time with a great deal. North was fantastic!
This is my 5th vehicle purchased at Bell Road Mitsubishi and my salesperson David Collier is the "best" he goes out of his way to make sure I get the best deal and is so kind to the customers. Thanks to David Collier and the Staff at Bell Road Mitsubishi! Your Friend and Customer. Rannie Arnold
My experience at Mitsubishi dealership was very rewarding they're very understanding to my needs and situation couldn't ask for a happier day in my life has been challenging over the past 3 years it's good to finally find a place to give me a break and see my potential look forward to making my payments and in the future of trading my car in in a year's time for something new and building credit you guys running amazing team and good culture thanks again way to go Mitsubishi
Alex made it a lovely experience! I would not have made it through with him! Thanks for everything Alex!
Mitsubishi Dealer at Bell Road is fantastic. Everyone is eager to help. The Dealer made the best accommodations to ensure I was not pressured on selling or buying of a car with them. Thanks to Eddie. Manny and Dale Am one satisfied customer.
I will only buy from privately owned / family owned auto dealerships who are also a manufacturer’s dealer of a major auto. They actually still put the customer first. They still obviously have to make a profit , the reason they are in business . However, making a small fair profit on each customer, and taking care of them, will bring the customer back as well as their family and friends! Keep it up , very appreciated.
Great people there. Great buying process. Really fast and they helped me out on my first purchase. Would definitely go there again!
Sales guy was great to work with
North and the rest of the crew at Bell Mitsubishi have been an absolutely wonderful to work with, happy to be driving my new car thanks to them! I would absolutely go to them again at the drop of a hat! Thanks again North!
Am so thankful for the quick response I received from Mitsubishi Car Dealer on Bell Road from the service team to the purchase department. They saw my car on Saturday morning within an hour I had a new battery and a cash offer to buy my car. Came 2 days later to pick up my check "Car Sold " hip hip hurray. Dale and Eddie are/amazing.
North and Elmo are absolutely the best group of folks I’ve ever dealt with when buying a car! Having over 11 years in the industry, I appreciate the transparency and willingness to get the deal done. It was a win-win for both parties - the way a car deal should be. Loving my new Mitsubishi Outlander SEL!
I’ve been coming here since 2016 & I wouldn’t have it any other way. Chris, AJ & Ray have consistently provided some of the best customer service experiences I’ve had by far! Keep up the amazing work.
Had a spare key made for my 2021 Mirage. Scheduling an appointment was easy and staff was ready. I was in and out within 45 min. Great service. Thank you.
AMAZING!! David Collier and Antonio Martinez were both really great. They were always upfront and never tried to add on extras for more money. They got us super close to what we could do and were able to get us our Pacifica even with our not-so-great credit. Will definitely come here again when we upgrade our other car!
From the sales team to the service team they were very accommodating and a pleasure to deal with. I had an issue with my new vehicle and the dealership corrected it very fast without any problems. Thanks team Bell rd.
North and Elmo were just two of the people out of many that helped us when we bought our truck. They made the process so easy and quick. It was the fastest I’ve ever been in and out of a dealership in my life thank you guys for all your help in finding the right vehicle for my family and I.
If there's one guy that knows how to make you feel welcomed with years of experience & positivity it's David Collier! This man right here went ABOVE & BEYOND our expectations being at a dealership. He understood & acknowledged our vehicle search & tackled it like a pro! He worked this deal smoothly without a single frustration! Went from being hagled out of 5 hours at Chevrolet to giving David a chance, and let me say, he will Amaze you! Thank you David for the 2020 Ford escape! We love it! Now we have a family vehicle for our daughters ...
Customer Service was outstanding and was shown patients and kindness. Thank You. Have A Wonderful day.
I had a great experience buying my car there. Steve T was my salesman and he took his time with me and did not pressure me at all, he even made it fun. The staff that works there are friendly and made me feel comfortable. If you are looking to buy a car and want good service I would recommend Bell Road Mitsubishi.
I called in the morning, and ray was able to get EVERYTHING done for me by the time I was out of work and even washed my car. Thank you Ray!
Awesome customer service. Great family man to work with to meet your needs when looking for a vehicle.
Very good, warranty replaced my radio. Service was prompt and friendly.
I was here to bring my 2022 Mitsubishi Outlander Sport SE to get it serviced and the staff treated me like a king. They are super nice and I highly recommend them for all of your service and sales needs.
david has been very patient with my husband and i especially when it came to the insurance process where fred lloyas employees were rude and making us jump through hoops and such but luckily we got through that and got to leave the lot with a car 🙂
Steve was great. And very helpful. I did not feel any pressure from him He did above and beyond. for us to make us happy and get Vehicle that we want.
Absolutely thee best dealership in Phoenix Tony is AMAZING Tony helped me with the car I wanted Tony had us in & out of the dealership within 3 hours Honestly the best experience I have ever had while car shopping Tony just made life easier Thank you Tony !!
I got my oil change.It was a good experience. Done within an hour. Yeah
Steve was extremely helpful and great to work with. The deal went quickly and smoothly.
the whole place makes you feel welcome
(Translated by Google) The best deal of all the dealers in all of Phoenix 10 out of 10!!! (Original) El mejor trato de todos los dealer en todo Phoenix 10 de 10 !!!
David is amazing! He’s was listened was patient and provide excellent feedback!!! If I could rate him 10000000 stars, I would!!!!!
The dealership was 1000% excellent customer service, Now When you come here and you expecting to purchase a car Please ask for David and he will assist you and take good care of you and will work with you well. over my experience here has been great they greet you well and are well spoken. Best dealership I have ever went to.
I really appreciate the no pressure sales staff. Steve was really helpful and I would definitely buy another car here.
Usually buying a car is tedious but Steve was professional and made it a pleasant experience. I got a car that was affordable but yet very please with. I would recommend Steve Tongson and Bell Road Mitsubishi to anyone.
David Meiss was knowledgeable, kind and easy to work with! I will refer David Meiss and Bell Road Mitsubishi to all of my friends and family for their car buying needs!!
Excellent service
5 star service great service manager an service advisors very polite an they are there to meet your every need
Awesome experience, nice and easy to talk to and planing to see the vehicle was an easy set up. Went and test drove the vehicle for a bit. Talked numbers and it was done. Awesome job Tony.
(Translated by Google) Excellent attention and service (Original) Excelente atención y servício
Always a great experience! Grateful for the opportunity to work such honest and helpful staff as Steve Thongson 🙌😁
What a Fantastic buying experience. Steve Tongson was my sales representative. He is very knowledgeable and took time to really listen to my needs. Not only did he meet my needs he made the entire process so easy. I was not expecting this at all. I don't normally write reviews or take surveys. I felt compelled this time because its important to let you know what your doing is working. Defiantly not a run of the mill dealership. Bell road Mitsubishi is the best.
Just wanted to take the opportunity to drop a note about my experience at Bell Road Mitsubishi. I had been in earlier in the year, and just wasn’t feeling the salesperson I was working with. I decided to give it another shot, as I was hoping to get a good deal on 2023 close outs. Steve Tongson was the person I landed. Can’t say enough good things about him. He was a warm, kind person. We had some genuine laughs. As a salesperson, his knowledge of the different vehicles and their features was in-depth. We were able to dial ...
There is great customer service at this location. I would return for car service again.
They made my whole experience way better. They didn't hassle or talk me into anything extra. I would highly recommend them.
Good experience..
I had the pleasure of working with David at the dealership. I explained to him that I was a first time truck purchaser and he helped me understand every question I had for him. Very professional and friendly to deal with
The service department was very nice, friendly, and answered all our questions. We were able to get in in a timely manner, and all the work was done well and on time.
The experience was quite remarkable. Manny is a great salesperson and guides us through the process seamlessly. They gave us a fair offer on the trade and made everything easy. Definitely refreshing considering I detest car dealerships. .
Great service as always. Wewere greated immediately and in and out quickly without any issues.
Dr. Steve was great. Never disappointed! Service top notch! Would recommend to everyone! Thank you
Very welcoming atmosphere. This is one of the better experiences I have had at a dealership.
Helpful, friendly, trusting, courteous, interested, funny, happy, not pushy, thorough, can't think of more to say. Sorry.
Great service!!!
After purchasing the car I received an email from you, the day after, informing me my "new" car had 3 recall notices!!!! I feel this should have been fixed BEFORE I drove the car home. This left me wondering if this used car, or any other, are checked at all for other safety issues before being sold?? Very disappointing, especially after trading in my 2000 Montero that I loved and felt safe in for 23 years. I will think twice before I refer anyone to you that I know is looking to purchase a resale. The recall service I received was ...