Customer Testimonials
This is my 2nd vehicle purchased from Greg Carey at Bell rd Mitsubishi. Great experience both times. Will be back for future purchases.
As I said I never had a car salesman go so far and so caring and concerned on me able to purchase. North made it happen I’m on a budget and they made everything work. At 63 I never met such a amazing team I have bought many cars in my lifetime and it was always about money, I travelled almost half hour to your location and it was worth it every mile I drove. Thank you I love my outlander.
Perfect north was great brought home my baby pleasant experience looke for about 3 weeks
North went over and beyond any salesman I have worked with I had a budget to stick with and he made it happen no one has ever worked so hard for me to come home with my beautiful outlander thank you from the bottom of my heart and my husband really liked it once I brought home. This was a big purchase for me and it was great experience.
We bought our first Mitsubishi here in 2005 and have been going there ever since. The service department stands behind their repairs, and does not do shoddy work or rip offs. Shout out to A.J. and the mechanics.❤👍 Last year, when we replaced the tires, one went flat within the first week. It was replaced without question. Our son owns a 2006 Raider and when the engine blew, last year, they completed all of the work in a timely manner, kept him updated frequently and even offered suggestions to keep the repair as painless as possible.(thanks again, A.J.) 👍 I ...
My SUV buying experience was really great. Both Hayden in Sales and Greg in Financing were very helpful and supportive through the entire process.
North was a ten out of ten! He made everything easy and simple. Perfect man on the job!
The purchase of my vehicle at this location was made easy and stress free for me.
This place has good customer service, good actitud to the people. Also very pacient , and helpers. Specially the sales person named Gregorio. Thanks for everything.
People were very friendly, short waiting time, competent service, best dealer we had so far.
Great sales rep answered all my questions if he didn't know the answer he found out for us, excellent customer service from the time I got there an left.
Bell Road Mitsubishi did a great job getting me the vehicle that I was interested in, Everyone involved worked very hard to make my buying experience the very best.
Have been coming to this location well before it changed hands. For years have always sought out A.J. Nelson as my service advisor and still do. Always straight, honest and reliable and delivered the car cheaper than quoted and on time as promised.
I have never had an easier buying experience!! Thank you Sam and the staff for a great experience, I will definitely be back when the time comes to add a new vehicle to the family!
Everyone was great and very professional, from the salesman, to the sales manager, to the finance manager. Highly recommend them to anyone one buying or selling and new or used car.
Rear seat center seat belt replacement
I bought a 2020 Dodge Grand Caravan recently form BRM for a great price. North (the salesman) was great!! I did not buy the extended warranty as I am looking at external policies for that. They gave me 2 weeks to let them know if anything was wrong. In the first few days, I noticed that one of the middle stow and go seats was not stowing and going and I brought it back in. Took about a week as they had to order parts but they resolved the issue and then restarted my 2 week warranty from the date I picked it ...
Sam was excellent! He went above and beyond to get us what we need. He took his time and made sure we were satisfied with our choice and in our budget. We appreciate all he did!
Jake is amazing! Has a true passion for helping others! Highly recommend Jake for any of your car needs!
The guy who helped me was in training but he was so acknowledgeable about his job and if he didn’t know he asked questions
Jake was extremely knowledgeable, friendly and laid back. He made me comfortable and confident as well as helped me throughout the entire purchasing process. 5 star service from Bell Road Mitsubishi all around!
Excellent service! Exceeded expectations in every way. We felt our experience was personal and satisfactory. We will definitely be coming back around for our next vehicle purchase.
Awesome service with caring sales associate who helped me get new wheels without a hassle, haggle or stress. Thank you Scott Collins and team!
Good solid dude I will deal with him always definitely will recommend to family and friends
Chris Montes was very professional and straight to the point guy .
We want to thank Wisam for the congenial transaction on our certified pre-owned 2019 Mitsubishi Outlander SEL. Very professional. The only disappointing part was that the service department fell short on the certified inspection. As we went to start the car to leave with it, the battery was dead. Upon the service tech testing the battery it was found to be at the end of its useful life. It was the original battery and that should have been a clue that there wasn't much left in it. On the positive side, it was replaced with a new battery (only a 2...
Thankful to Scott Collins for making my car buying experience very good. Great customer service!
The day that my car was to be serviced I was going to be late, so I called and they were able to get me in, in the afternoon the same day! This is what you call Customer Satisfaction! Please give the service guys a big THANK YOU!!
our sales rep was awesome!
They are really good, the floors were clean and shiny. Fast service and honest recommendations for needed work on vehicles.
Got my car here three weeks ago. They worked with me no matter what. Thank you Bell Road Mitsubishi!
Sam was incredible! Super knowledgeable and helpful so the process was quick and easy! #GoWithSam #Samtastic
The service is great
Don't force people to write a review like an assignment. I'll never do another review for your again. AJ is great though.
Has kept my car running over 120000 miles with just regular maintenance. They take care of me and my car. Very helpful.
Very neat clean and tidy. Very friendly staff. Everyone had a smile to brighten the day.
North Clark and Eddie at Bell Road Mitsubishi are the best employees. I was frozen with fear for months researching for my first car, after my first call with North I never expected my goals would be accomplished in 48 hours!!! The actual meeting itself took only 2 hours and felt helped the whole way. Thank you from the bottom of my heart, nothing great is ever achieved alone.
This dealership always gets it right for me! I’m always pleasantly surprised. Thank you.
Very helpful thank you Chris and eddy you guys went above and beyond to make sure we got the car we wanted
Sam our sales guy and finance did it again. In and out in about an hour. Had other offers but came for the service.
I brought in a 2018 Mitsubishi Outlander PHEV that I just purchased with around 19000 miles on the odometer. I brought the vehicle in after running a Carfax report to address the manufacturer recalls. While I had it in for service to address the recalls it was also recommended to have an oil change. I waited for about two hours and the service advisor AJ Nelson called me up to the service counter and the vehicle was ready. To my surprise AJ informed me since it was my first time servicing the vehicle at the dealership, the oil change was on the ...
I definitely recommend Bell Road Mitsubishi. I had a list of the things I wanted and Samuel took the time to listen to me and came up with a great deal and a beautiful car.
John was great. Was a very good experience with Bell Road Mitsubishi, very helpful and friendly staff John Bonasera was great very helpful and professional great customer service
The whole process was easy and in and out in a flash. Will be back for my next purchase!
David and Gregory were wonderful to deal with. Purchase and trade in value was fair. No games! I would highly recommend this dealership.
Main service rep guy don’t know his name off the top of my head super awesome customer service
The whole team made sure that my needs were addressed quickly and then on my way.
Great and fast service I’ll definitely buy and take my car to get service at bell road Mitsubishi
The entire process went smoothly thanks to our salesman. We appreciate being treated with respect, and not being pressured. The total experience was great!
Awesome experience and would recommend this dealership when looking for a vehicle. Our salesperson Greg Carey was great and made it a fun and great experience, no pressure at all. Thank you and we will back for another vehicle soon.
Just took my car in for the 2nd time to AJ and he has really been great both times. The first time another shop overfilled my transmission and they were able to get everything fixed and covered under warranty. This time I just went in for an oil change, knowing some other maintenance was due. He detailed what needed repair and what he recommended. I left my oil change appt paying $700 and I'm so grateful! I expected that other repairs would be needed, but I feel the charges were reasonable and they were done pretty quick. The car drives ...
North, Greg & Elmo were amazing! I am in my 3rd beautiful outlander SEL. I’m not worried about driving in the snow or pulling my trailer. Thank you
Amazing Job even delivered vehicle to my house 2 hours away. David was excellent start to finish!
The service staff was knowledgeable about my vehicle. My Mitsubishi drives brand new after my service.
Sam was very professional. He helped get my hisband and I in a car that was perfect for us. The environment was nice too. Thank you again.
Able was very friendly and knowledgeable about the vehicle we were buying. He made the whole process easy & I felt absolutely no pressure from him. I would absolutely recommend him to others looking to purchase a car.
Samuel was great to work with and listened to what I wanted. I had a specific wishlist and he made all of it happen. I would definitely recommend Bell Road Mitsubishi and Samuel.
Sam was absolutely awesome made it an extremely painless experience. I was able to walk in with what I expected and he met my needs.
Jake was great to work with. He had the vehicles we were interested in ready to check out when we arrived. ( We had previously text) He explained the difference between our choices. No hard sell. Nice experience
I've had my car since 2017. Literally, never had issues. They're always straight and to the point. They get me in super fast anytime I need something done.
Great location, and good vibes! Great working with David Collier and his team. Looking forward to a great Mitsubishi experience.
Samuel in sales was thorough in explaining the process and our new vehicle. He also made sure our first choice was the right choice. Elmo in finance was great ensuring we were happy. Sales Manager and Customer Relations Manager all checked in. My wife loves the vehicle as I do. Thank you!
The service is efficient and high quality
I felt very comfortable with the sales process from the team at Mitsubishi. They were honest and helpful.
Best dealership experience we have ever had. I put in a request two weeks ago to see a KBB trade in for our SUV. Samuel Giovino followed up per my wishes by email since we were out of town for two weeks. Today he reaches out asks which vehicle were we looking at. Not only did we get our first choice, lower rate but from the deal desk, to the best finance guy and the detail guys we were done in a little over an hour. We knew the deal ahead of time. Samuel let me know each of the ...
David and the hole team at Bell Road Mitsubishi were great. Would recommend Family and friends
Excellent customer service, got the car I wanted and took it home with no issues, I got a full gas tank by Mitsubishi!!! Thankyou
The service was fast, efficient and good. Waiting area had a clean and appealing environment.
Absolutely wonderful service. Kiara was amazing! She put up with me being undecided on which one I wanted. She just let me take the control an was there to back up whatever I decided on. If I was to ever change vehicles again, she would be my girl to go too. But that won’t happen for a very long time..everyone there from the beginning to end was just very pleasant to see an work with.
My Car was in for its service and out in a reasonable amount of time
Great staff. Eddie did a great job explaining service and even looked up any recalls. Fast and friendly.
Great customer service, went beyond to make me happy & was extremely professional. I would highly recommend David
Bell Road Mitsubishi did an amazing job with us. They don’t mess around. We went in, told them what we wanted, we drove off with what we wanted. Very friendly, excellent customer service. We left there being FAMILY. THANK YOU to the entire team.
Great customer service. AJ Nelson is very personable, treats you like family. He made sure all of my questions were answered.
We had wonderful time with mr clark and he is very happy man and we had nice time with him and he has best personality and we recommend to go to that company 100 percent
The facility is large, but comforting upon entry. You truly get the VIP treatment from start to finish.
Very patient knowledgeable and did everything I needed to get my new vehicle great salesman
Very easy to do business with. We love our new Outlander PHEV. We definitely will do business Bell Road Mitsubishi again.
David is an amazing person! He helped us through the whole process of getting a car. He helped us and gave us options on what to get. Left the dealership with a smile on our faces! Definitely recommend him, great guy!
Not being familiar with the area, I didn’t wonder to far. Uncomfortable waiting area. Great people and service.
Service was for regular oil change and inspection. Also, had 2 new tires put on. Excellent service as always with AJ.
Yes,we bought our 3rd Mitsubishi from this dealership and we are very happy with that . The young guy by the name of Wisam has been a very big help with his knowledge to describe with all updating packages what this beautiful new car come with it ! Thank you Wisam and Bell Road Mitsubishi in Phoenix !
I bought my car here may 2022- I went to get my oil changed as I was under the impression I had a maintenance service package. Unfortunately there was a miscommunication somewhere and I didn’t end up having one but since my house was 54 miles from the dealership, the amazing service manager said they would still cover it and my tire rotation at no cost to me. Super appreciated all of kindness and effort extended that day. Everyone was super friendly! And honestly, I wish I could’ve sat and chatted with that service manager all day! Great guy!
Great and easy experience. I recommend David Collier to anyone looking for a new or used vehicle
My catalytic converter was stolen and while my local Firestone told me it would be a few weeks to get the part in and have it fixed, I called over to the dealership and they had the part on hand, reserved it for me, worked with my insurance to get the adjuster out there that day, and fixed the vehicle all within a few hours. They were so helpful and kind and turned a terrible day into something manageable and I am so so grateful for their professionalism and efficiency!
David was great from the time inquired about the outlander to the time I drove it off the lot. Very friendly, honest and personable. He is a diamond in the rough for car salesman. Hands down best experience buying a car.
This is my first time buying a car on my own. Jake made it an extremely positive experience. I was nervous at first, however, Jake was knowledgeable and streamlined the whole process and I left the dealership with a car I love and at an unbeatable price. Shoutout to Gregory in finance as well. It was very expedient and no frills which is something I greatly appreciate. I’ve got nothing but positive things to say about this place. They definitely take care of people and I give my highest recommendation to anyone looking for a quality vehicle. Definitely will ...
Pretty quick and easy process. Jake worked with my needs and concerns with the process.