Customer Testimonials
Aj was awesome! He went above and beyond to help me out! Truly appreciated! Aj is highly recommended! Thank you!
Very very nice experience, ask for Sam and let him know I sent you!
AJ is always helpful and communicative with us.
Greg at Bell Road Mitsubishi is a very knowledgeable and welcoming person and salesman. I was very up front with what I was looking for in my new vehicle and he delivered. I have walked onto many lots and felt bombarded and harassed here that was not the case. I was not show multiple car that I didn’t want. I didn’t feel pressured into making a purchase. I will highly recommend Greg as your next new or used car salesman. Thank you! 😉
I love this dealership. Fast easy process and super friendly and no pressure. I’m bringing my girlfriend back in a few months to purchase again!
Bought my outlander yesterday. Antonio was great helping me out, he was very friendly, helpful and had great knowledge about the vehicle I purchased. He also allowed me to negotiate and I didn't feel pressured at all. I will recommend my friends and family members to him and to this dealership. Thank you for the great service. Antonio, muchas gracias por toda la alluda que usted medio para comprar el carro , fue un proceso muy fasil y rapido.
AJ is always helpful and informative at every step of the process. We appreciate his help very much. Christina
AJ exceeded all my expectations. Great communication, on time, at /below budget. Will request him in the future.
Chip is fantastic! He was so helpful and made me feel comfortable jumping into my new ride. He’s truly amazing and I’m so glad to have met him through my purchasing experience.
I have been coming to Mitsubishi since I was 25 and now 53. Have been blessed that the 3 gentlemen that I have worked with have been there for a long time, and had nothing but GREAT EXPERIENCES with them. Dealership is awesome and will continue to do business and get a new car soon and be assured that I will be getting the best service from sales and the service dept.
The people working at the service department are very trustworthy! I never feel like I’m being taking advantage of.
Always honest about what is needed for the vechile with their inspections. AJ is amazing!
Very pleasant ,professional , if you need a car this is the place too go. They will work with your credit. Scott thank you for working with me and all you did for me.
Jake and Greg were awesome in listening to my budget and what I was looking for. Great experience.
I had the most pleasant experience at Bell road Mitsubishi! I pulled up and was greeted by Chip right as I stepped out of my car. He was eager to help me figure out the dilemma that no other dealership could. I had my 5 y/o daughter with me the whole time and every person in the dealership spoiled her with gifts and let her talk there ear off while they weren't busy. Chip was the most exceptional salesman I've ever worked with. I greatly appreciate Elmo for staying late with the finance portion of my sale, Jason ...
Fast and efficient service. Always am aware of my out of pocket expenses. They were able to fix my car issue immediately.
They were polite, courteous, and listen to all my concerns. They followed up or resolved each issue, and fully explained each item.
So helpful and nice. So grateful to find a service center that puts customer service first. Great customer service!
I was very satisfied and grateful of my experience with the service department I would send all my friends and family to visit them
It was a great experience it took less than 30 minutes to do the oil change and tire rotation and others stuck to the car service managers and people there were courteous and great
I dealt with Ray Garcia and my experience was great. Ray was very helpful and was able to find the vehicle I wanted. We made a deal over the phone they gave me exactly what I wanted for my trade in. Very professional staff. I highly recommend Ray and Bell Road Mitsubishi. Will definitely give them my business again.
Always great service! This is my first Mitsubishi. I love the vehicle and the Dealership personnel do a great job! They are focused on the customer having a great experience!
Awesome service, excellent dealer, well recommended, fast process, well explained and satisfied experience in Bell Road.
AJ is great and very efficient every time I bring my vehicle in for service. Even more so this time having to deal with my insurance. The techs that work on my vehicle always to amazing work keeping it running like I just drove of the lot. Much appreciated service! Thank You Dustin Sullivan
Service writer was very cordial, He didn't try and up sell me on anything I didn't ask for or need Quick and efficient
Muy buen diler buenas ofertas me encanto el trato que me dieron..! Se los recomiendo
I've owned Mitsubishi's most of my life and this was my first visit ever to a Mitsubishi Dealership. I was pleasantly surprised at the fast, friendly service I received in the Service Department. My service and charges were explained completely to me. I felt very comfortable working with Chris to get my TPMS reset. When my vehicle needs service, I will definitely be bringing it back.
I was so thrilled with my experience here! I found an ad on carguru and Antonio had contact me instantly! within 3-4 days I’m now driving the car of my dreams!! I had to do a trade which Antonio made a breeze and he helped me get the price I needed that clearly worked for both parties! All in all I’m so thrilled I made this decision. It was definitely an upgrade and Antonio and the gang at Bell Road Mitsubishi made my experience great! I’m so thankful! Thank you!!!
The pandemic created some hardships to say the least, but thanks to Paul at credit center Bell Mitsubishi I am back in a vehicle again. He made the process painless. He told me what I needed to bring, I did exactly what he asked of me and I was out of there without issue and a new/used vehicle. I have to say, in all my life, this was one of the best car buying experiences I have had. I would recommend them to anyone who wants to deal with an honest, professional, reasonable dealership that is even willing to ...
Super service and wonderful help from Jacob Nutt. I would have given and excellent but it was not disclosed to me the break down of the offer and the unexpected fee for service done to it prior to me even looking at it. That made me very sad 😞. Once again Jacob Nutt was outstanding!!!
Bought a new highlander this weekend and Jacob our sales guy got us a great deal and we were in and out in 2 hours! For us new to Arizona that was awesome because back in Chicago it takes like 4 hours. The process was so smooth and quick and he handled everything like a pro.
AJ is always helpful and lets me know what's needed for my car. This is my second Lancer (2004 & 2012) and always have service done here, except for tires. Some sort of loyalty discount would be appreciated! Or Senior citizen discount. Every little bit helps. Thanks.
Been going to this dealership for my vehicle needs. Excellent service, no hassle, vehicle purchase was good, satisfied.
I was coming in to look a specific Jeep that Bell Rd Mitsubishi had for sale. I expect aggressive sales tactics but had a quick, wonderful experience and now my wife has a sweet lifted jeep. I even bought a warranty that I never buy because it covered so much. Thanks Tony!
Parts man was super nice and professional as well
Kiara was amazing!! Fast process, friendly staff! I didn’t feel taken advantage of during the process.
(Translated by Google) Antonio Martinez incredible could exceed my expectations if they are going to buy a car that is with him Thank you for being so helpful (Original) Antonio Martinez increíble pudo sobrepasar mis espectativas si van a comprar un carro que sea con el Gracias por ser tan servicial
Very friendly staff. Communicates very well. Kept me informed the whole time!
Chris was extremely helpful, he is Everytime. Communicates very well and was keeping me posted the whole time! Super friendly and professional!!
Chip was fantastic to work with from beginning to end. He was thorough and patient and listened to what I was looking for and did his very best to find that for me and he did! The dealership overall was clean and organized and the staff were all very kind and professional. It was one of the best experiences I've ever had purchasing a vehicle.
Great service center. Knowledgeable staff. Always come through for me! Would recommend. Please visit them.
Chris is amazing as always, best dealership experience I’ve had in the valley so fsr
Arrived at the scheduled time and was quickly helped by the rep. Had maintenance done on my car which didn’t take long at all.
I absolutely loved my experience Chris was so nice and explained everything showed me everything on my new car. It was a good experience to be honest best I’ve ever been treated at any dealership
We've used your facility for decades, and have always had good communication and service.
Samuel Giovino is an amazing person and extremely professional, lots of acknowledge and knows his product very well, very apologetic! If i am in the market for a new vehicle again, i will most definitely go back to Bell Mitsubishi. By the way..... we are extremely happy with our new Outlander, great SUV!!!!
It was an awesome experience at the dealership when I service my new Outlander, they done a nice job and in the expected time.
I have never been disappointed with the service at this location since I started bringing my vehicle here. All aspects of the customer's needs are addressed and considered. Keep up the great work!
Your ability to help me with minimum notice was the by far the type of service that one deserves. Chet welcomed me and every detail of my service was explained thoroughly. I appreciate the genuine kindness of AJ as he was informative and made me feel at ease with the work performed. Truly this is an outstanding dealership's service personnel that made a huge difference in my day. Hands down you can bet I'll come back, as well as recommend the to a friend. Thanks guys! Nice job!
A very welcoming and professional man. I came into the dealership with hope and Antonio went above and beyond to make my hope a reality. I am very grateful for all his hard work to get us a vehicle I could only dream of. Thank you Mr Martinez for giving such amazing hospitality and doing everything you did for my family. Adrian Moctezuma
Very fast service and friendly staff Chris was great and nice and was very knowledgeable
This is my first Mitsubishi and my first time at Bell Road Mitsubishi for service. I had the pleasure of working with AJ for my 15,000 mile service. I was unfamiliar with the hybrid system used by Mitsubishi as I typically owned Toyotas. AJ was very knowledgeable and took the time to explain some of the differences and made me feel very confident in the dealership and service department. The prices were reasonable and the level of service far exceeded my expectations.
I love the friendly environment.
The best dealership I’ve found in the Phoenix area. It’s immaculate, well spaced and staffed with professionals throughout. I was a pleasure to meet some of the staff but especially Antonio Martinez. No pressure sales with an eye for the serious shopper.
We had a great experience buying our new car at Bell Road Mitsubishi. I submitted an email inquiry on a car I was interested in and was surprised to receive a call from Chris within minutes. We went in for a test drive the next day and drove off their lot with a new car within three hours. Unfortunately, they did not have the color we wanted and had to go with our second option, but Chris did what he could to get us a good deal to make up for this. Chris and Elmo (finance) we’re great to ...
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Chip was fantastic to work with from beginning to end. The experience of buying a car is not something I look forward to at all, but Chip and the Mitsubishi team made it easy and painless. The customer service was phenomenal and I greatly appreciate all that they have done. I look forward to having a long relationship with Mitsubishi and working with Chip again in the future!
Very knowledgeable Sales consultant and friendly.
Chris verdugo is the best and I enjoy working with him. He has the best attitude
they were very helpful very friendly I didn't wait that long it was good I enjoyed the experience
Best car buying experience and salesman I have ever had. Very respectful and straight to the point. I was in and out of there in 2 hours. If you go buy a car here ask for Jerry! Outstanding customer service to the entire team.
I came in for the first free oil change in my warrantee and dealt with the service writer Chris And Elmo in sales. All of my interaction with Bell Road Mitsubishi have been great.
Very nice service staff! In and out in under an hour! Service work that was done was explained!
Our experience was wonderful . Everything we were told was done. Samuel and Greg went out of their way to make us feel comfortable and at ease. We love our new SUV!
It love my new car...
I brought my vehicle in for service and Chet was my service professional. He was happy to listen to my concerns and addressed them appropriately. I am very happy with the service I received and will recommend him to my friends! Next, Edward in sales was amazing. He is Kind and compassionate and a good listener. Go see Edward in sales you won’t be disappointed. Oh! And check out the sports cars on the show room floor WOW! Gorgeous!
Best place to buy a car in PHX!
Chris the Service Manager took care of my Daughter's Outlander Sport issues and always communicated and advised of any costs. Great Service
Chip and Jake were very helpful with giving lots of advice and not being pushy. Definitely recommend Bell Road Mitsubishi!
Chip is awesome!! He was. Present every step of the way!! A true inspiration to the car buying experience! He was attentive, understood what I needed, and he worked hard to help me accomplished car buying vision!! I'll be back chip!!
Everything was great. This was our last trip to see y'all. The reason being that we are moving to Florida. You guys were amazing. Thank you for all that you do/did for us and our car.
Kiara was very helpful and knowledgeable of the product. Very informative and was on point. My wife loves the vehicle. Thanks.
The service staff was friendly and assisted in answering every question I had regarding my current vehicle. Highly recommended
I had the pleasure of working with Greg Carey! He made the process quick and easy at a fair price. Very personable and professional! My last vehicle was also from this location and I’m sure my next one after this will be as well! I love my 2020 Outlander Sport and was lucky that Greg was able to fight for me to have my signature orange color 🧡 Joshua also made sure it was in perfect condition before I left! Thank you again for all of your help!
Buying a car can be a headache. With Bell Road Mitsubishi it was a breeze! My Sales Professional, Greg Carey, was human-natured - not the usual "in it for the buck" type of person you'd associate with a Dealership. There was no fast talking, flash in the pan or slight of hand in any of the transaction. I would venture to say, that goes for the rest of the Sales Team, who were friendly, greeted me each time I passed their desks and made sure I was comfortable for the time I was there. I should also ...
Always fast efficient service, with quality friendly staff in the front office! A J has always been on top of things and is the biggest part of the service department, that has me coming back, not only for my Mitsubishi Outlander, but my other car as well! Great service department!
It was excellent service no pressure buying. Nice cars did everything I wanted I was expecting.
I believe the young man was Hayden very professional and attentive to all my needs.Chip was also great, they both deserve raises. Also it’s not often the general manager Ed comes and check to if all your needs where meet. I will totally recommend anyone to purchase their car at Bell Road Mitsubishi at 1901 E Bell. Tell Hayden and Chip I sent you.
My husband fell very ill a couple weeks ago and shortly thereafter, I realized that my car wasn't going to work for him upon his return home. I got pre-approved through my bank and picked out a couple vehicles that I liked and contacted the dealers. 2 of the three tried to do a bunch of under handed things before we even got to the part where we talked numbers. Then Tony from Bell road Mitsubishi called me. And we talked about what I was looking for and they had one. I'm at the hospital with my husband 12 hours ...
Excellent Service! Timely and friendly. I was very impressed that my oil change was free, and they advised me to wait on tire rotation when it would be more effective.
Good knowledge technician, prompt service and always friendly .I bought my outlander 07 still going there for service
Overall experience with service advisor/customer service and maintenance service on multiple issues required on my vehicle was outstanding! I will go back here again for the consistent service and value I expect. And tell all my friends and family and associates about this place. People need to know!
the noise (two or more different sources of music/advertisement/TV) in the waiting room is unbearable.
Wow! Chip was hands down the best salesperson I have ever had the pleasure of working with! He and his finance guys (both named Greg, and equally wonderful) stayed at least two hours after closing to help us get the car we wanted at a stunningly reasonable price! To top it all of, they were incredibly friendly and helpful! This team really goes above and beyond.
Thank you all very much!
I was traveling back home to Texas and needed my oil change and tire rotation. I had a 4pm appointment arrived early and they got my vehicle done fast. And ahead of my appointment time.
This is my go to for any service and maintenance on my Outlander. Service provider Chris Verdugo is professional, personable and prompt in delivering my vehicle with everything he said it would need. Hire more folks like Chris!! This shop exudes integrity and I always leave here knowing my vehicle is in tip top condition and that the master mechanic who worked on my vehicle provided outstanding care for and attention to detail with every service my vehicle required. The waiting area is great for teleworking while you wait with great seating, work space and free WiFi. What more can ...
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