Staff
Service
Aj Nelson
Lead Service Advisor
Chris Verdugo
Service Advisor
Yahaira Stucky
Service Advisor
Jamison Hill
Service Foreman
Jennifer Juaraz
Cashier
Sales
Edward Himes
Acquisition manager
Samuel Giovino
Sales Consultant
Sam Khaleefa
Super Diamond Certified Sales
Kiara Ruiz
Diamond Certified Sales / Hablo Español
Greg Carey
Sales Consultant
Mario petti
Sales Consultant
David Norris
Acquisition manager
Sheila Ontiveros
Sales
Internet
David Collier
Internet Director
Brandon Bivens
Internet Sales
Gregory Cabuslay
Internet Sales
Johnny B
Internet Manager
Management
Chet Stens
Service Director
Aj Nelson
Lead Service Advisor
May 06, 2021
Always an excellent service. Everyone is friendly and...
Always an excellent service. Everyone is friendly and always explains what needs to be done. They provide me with options and suggestions. I really appreciate AJ.
Apr 30, 2021
Customer service is not very good. The prices are a bit...
Customer service is not very good. The prices are a bit too high and the wait is too long. I have had better service at other locations.
Apr 26, 2021
Great employee , and great service friendly, AJ went out...
Great employee , and great service friendly, AJ went out of his ways to provide excellent customers service , he noticed my license plate was falling off and went out of his way to screw it and secured it making sure it doesn’t fall off while I was driving , I was very happy and appreciate him going out of his way to help, keep up the excellent service!
Apr 19, 2021
The service department always takes great care of...
The service department always takes great care of me. They explain everything completely The cost of service is very good rate Thank You, Ren Raub
Apr 16, 2021
AJ is extremely professional, explains the process...
AJ is extremely professional, explains the process what’s being done and why, very good customer service, he’s always goes above and beyond to help
Edward Himes
Acquisition manager
Apr 26, 2021
Eddie was a pleasure to work with. He seemed to be very...
Eddie was a pleasure to work with. He seemed to be very knowledgeable about cars. He was a very nice person to talk with regarding the sale of.my Truck. Although now is not the right time for me to sell but rest assured I will be back to deal with Eddie
Apr 25, 2021
Ed is the greatest employee you have and deserves the...
Ed is the greatest employee you have and deserves the best as always mitsubishi and the staff are a 5 star ty guys for everything
Apr 22, 2021
Thank you to Eddie, Jason and Chris for the smooth...
Thank you to Eddie, Jason and Chris for the smooth transition from one car to the next! So excited for my new car! Great job!
Apr 03, 2021
Eddie is an honest and worked hard to make my sale...
Eddie is an honest and worked hard to make my sale seamless. Would highly recommend him as a salesperson with integrity. Great experience.and would use him in the future.
Apr 02, 2021
One of the things I most dread is going to a dealership...
One of the things I most dread is going to a dealership to do business. But, if everyone at car dealerships were like Edward then I wouldn't rather go to the dentist then a dealership. He was great! Very knowledgeable and sociable. I told him I would give him 6 stars so here they are ******.
Samuel Giovino
Sales Consultant
May 08, 2021
Samuel is excellent. He made sure he knows the product...
Samuel is excellent. He made sure he knows the product and he didn’t leave no detail behind. We got a great deal. So glad it was him that help us.
May 04, 2021
Great experience, Samuel was great, no pressure no...
Great experience, Samuel was great, no pressure no gimmicks just great customer service. There was no need to sell us as the 2022 outlander speaks for itself!!!
May 04, 2021
Samuel made my first car buying experience phenomenal! He...
Samuel made my first car buying experience phenomenal! He was was very professional, knowledgeable, easy to work with and understood my financial budget to purchase a car. Overall Samuel is a great asset to the dealership and I’m looking forward to doing business with him again in the future! 😊
May 02, 2021
Great experience, Samuel is very knowledgeable, no...
Great experience, Samuel is very knowledgeable, no pressure to buy, worked with me to get the vehicle I have been looking to upgrade into with out having to settle for less.
Apr 30, 2021
First time and it was the best experience I’ve ever had....
First time and it was the best experience I’ve ever had. Everything went smoothly, I will definitely be recommending people to come here and talk to Samuel Giovino!
Chris Verdugo
Service Advisor
May 03, 2021
Chris provided exceptional customer service. He took...
Chris provided exceptional customer service. He took care of exactly what I asked for & needed and was very pleasant & easy to work with. There was an issue with my purchase of a maintenance package from the previous dealer, Mark Mitsubishi, that he stated was no longer being valid, however, he agreed to honor it.
Apr 15, 2021
Great people excellent service i would recommend this...
Great people excellent service i would recommend this dealership 2 everyone someone ,or maybe just no one at all ( 😆) U tell me , ok thanks good work
Apr 08, 2021
In and out promptly for a lube job and tire rotation....
In and out promptly for a lube job and tire rotation. Price was right at no charge because I bought my Outlander from Bell Road. Nice incentive for buying there.
Apr 07, 2021
Are usually go for service on a Mitsubishi that I bought...
Are usually go for service on a Mitsubishi that I bought in Missouri. Every single time I come it’s been a great experience. The staff is nice and the service is quick
Mar 31, 2021
The service,was excelent ,brief,clean,every visit I have...
The service,was excelent ,brief,clean,every visit I have been treated with respect,to sum it up Excelent Service.Thank you,very much.Thank you
David Collier
Internet Director
May 03, 2021
Overall great experience. Dave was quick and responsive...
Overall great experience. Dave was quick and responsive to my emails and then when we came in it was smooth process! Chris was friendly and helpful in finance too.
Apr 28, 2021
David was absolutely great to work with. We met him on...
David was absolutely great to work with. We met him on line and we were so impressed how he always returned our texts promptly and answered all our questions. He was very thorough and professional which I really appreciate. We have purchased many cars over the years so I know a good man to deal with. I would use him again. He never hesitated to get us a car fax which we requested even though he had to pay for it on his own. I was very impressed with this fact! A good guy and we thank you Dave! Love our new ride!!! Ken and Nancee Stanley
Apr 21, 2021
Great customer service. I loved the professionalism and...
Great customer service. I loved the professionalism and quickness of the transaction. Very friendly and I greatly appreciated the time it took from the start to the end.
Apr 11, 2021
David is so nice and knowledgeable and really does...
David is so nice and knowledgeable and really does everything to ensure your happy with your purchase. He is patient and will test drive as many cars until you find the right fit.
Apr 08, 2021
Thank you very much for your service. David Collier you...
Thank you very much for your service. David Collier you did a great job! I really enjoy my new Dodge Challenger. This car is like brand new.
Sam Khaleefa
Super Diamond Certified Sales
Apr 24, 2021
Very patient, helpful and worked tirelessly to get us the...
Very patient, helpful and worked tirelessly to get us the car we wanted at a price we can afford. Took the time to talk about the features of the vehicle and details of the paperwork.
Apr 20, 2021
Everyone was very helpful no stress overall a great car...
Everyone was very helpful no stress overall a great car buying experience. The sales and finance team were great and would highly recommend this dealer
Mar 09, 2021
We had a great experience purchasing our 2020 Mitsubishi...
We had a great experience purchasing our 2020 Mitsubishi Outlander. Everyone was helpful and pleasant to work with as we went through the entire process.
Feb 26, 2021
Simply the best in customer service and amazing...
Simply the best in customer service and amazing experience. Pricing was ideal and fit my budget. They all did a fantastic job and a great overall experience !!
Jan 23, 2021
I when k went to this dealership my intentions were to...
I when k went to this dealership my intentions were to look and maybe get some quotes . No Kiara went above and beyond to get me in my 2018 Honda Civic . My car is perfect . The process was quick easy and sooooo simple . I appreciate each and everyone of the workers at this dealership . If I could give EVERY 10 stars I would . Come here I promise you won’t be disappointed
Kiara Ruiz
Diamond Certified Sales / Hablo Español
Apr 09, 2021
My experience with the buying process was very low...
My experience with the buying process was very low pressure and high efficiency with time. When I was looking at a car, Kiara never pressured me and was always willing to find the answers to questions I had.
Mar 11, 2021
Awesome car buying experience!! Thank you for your caring...
Awesome car buying experience!! Thank you for your caring and prompt service! Recommendation to all my folks will be priority as the process was smooth!
Mar 10, 2021
Starting with the individual who assisted at Black Canyon...
Starting with the individual who assisted at Black Canyon and the I-17 to direct me an my to your Dealership. From there all went great! No rush
Mar 02, 2021
Kiara was excellent, very helpful and made sure I was...
Kiara was excellent, very helpful and made sure I was making a good choice. Excellent choice of cars! Staff was amazing and friendly! High recommend!
Mar 02, 2021
Kiara was the best for the car buying experience during...
Kiara was the best for the car buying experience during Covid. She did everything she could to get me something that fits my family! Awesome!
Yahaira Stucky
Service Advisor
Apr 15, 2021
Great people excellent service i would recommend this...
Great people excellent service i would recommend this dealership 2 everyone someone ,or maybe just no one at all ( 😆) U tell me , ok thanks good work
Mar 31, 2021
The service,was excelent ,brief,clean,every visit I have...
The service,was excelent ,brief,clean,every visit I have been treated with respect,to sum it up Excelent Service.Thank you,very much.Thank you
Mar 04, 2021
HelpfulNiceFriendly Best valued cars The best dealer...
Helpful Nice Friendly Best valued cars The best dealer ship I ever been at No issues The car came out awesome I would come back and buy another car from them
Feb 12, 2021
Very friendly informative fast and efficient. They were...
Very friendly informative fast and efficient. They were more than willing to fix the factory issues in the car with no headaches. Definitely recommend them!
Feb 09, 2021
I was in to get a few more things fixed on my Eclipse,...
I was in to get a few more things fixed on my Eclipse, and as usual, I am extremely happy with the attention to detail, and quality workmanship by everyone at Bell Road Mitsubishi!!!
Greg Carey
Sales Consultant
Apr 29, 2021
Great sales experience! They will work with you to get...
Great sales experience! They will work with you to get your vehicle and the payment you want. Ask for Sheila and Greg! If you’re on the fence like I was, they will work with you to make it happen.
Apr 26, 2021
Our experience with Bell Mitsubishi was excellent they...
Our experience with Bell Mitsubishi was excellent they were very professional and got the job done. They did such a great job that my wife and I cook the staff dinner. Thank you Samuel and thx to Elmo! 👍
Apr 24, 2021
Sales department was polite and professional. We founda...
Sales department was polite and professional. We found a pre-owned Mini-Cooper that met most of my needs. Cost was slightly above budget and a minor discount was applied. No driver's manual found but the sales agent is attempting to find and forward one.
Apr 13, 2021
Greg Carey was very understanding, friendly, cared to...
Greg Carey was very understanding, friendly, cared to understand our situation and went beyond just telling us anything and helped us purchase a great vehicle
Mar 30, 2021
Our car buying experience was easy & affordable! Greg...
Our car buying experience was easy & affordable! Greg went over & beyond to help us get the car we wanted! easy to work with & understanding! Thanx Greg!! KEEP UP THE GREAT CUSTOMER SERVICE
Brandon Bivens
Internet Sales
Apr 28, 2021
John helped us from the second we arrived was friendly...
John helped us from the second we arrived was friendly and great customer service. I will definitely recommend to friends and family members thank you !
Apr 26, 2021
I submitted a form, I was called by Shela, I knew what I...
I submitted a form, I was called by Shela, I knew what I was looking for, she met me the same day. She was so professional, calm not pushy. My experience was super awesome, the whole experience was so comfortable, I would refer anyone looking for a vehicle. I was driving a Mitsubishi and I was looking for a something new.
Apr 06, 2021
Very great service , great people to work with especially...
Very great service , great people to work with especially Brandon ! Will continue to do business with them on my next vehicle! if you’re looking for a vehicle head on over there and talk to Brandon
Apr 06, 2021
From talking to the internet sales rep to talking to the...
From talking to the internet sales rep to talking to the manager only the manager knew what he was talking about. When I went back s*** was reneged.... And had to go to the program if that was being offered thankfully Brendan was really awesome and knowledgeable about what was actually going on unlike David who gave me a deal said he was trying to get it down and then when I went back on Monday to follow up it was now I need the cosigner... So overall it was a really good experience with Brendan but I feel that your sales reps and such need more knowledge on how s*** works not the sound disrespectful because I am really thankful for the time that Brendan took out to get s*** straight. And to emphasize I would recommend Brendan because he's probably the only reason I was retained as a customer so I had other deals ready elsewhere but I didn't want to deal with all the b******* so without Brendan you would probably lose a lot of customers
Mar 23, 2021
You all were excellent to work with.ELMO you are a...
You all were excellent to work with. ELMO you are a hoot! Thanks for everything Why does your survey require so many words lol now it's completed
Chet Stens
Service Director
Apr 15, 2021
Great people excellent service i would recommend this...
Great people excellent service i would recommend this dealership 2 everyone someone ,or maybe just no one at all ( 😆) U tell me , ok thanks good work
Mar 22, 2021
They were nice. Also help me get advice on my warranty. I...
They were nice. Also help me get advice on my warranty. I appreciated the advice and help. I will let them know that they helped my get money back
Mar 02, 2021
Unbelievable that they took the Direct TV out & the...
Unbelievable that they took the Direct TV out & the coffee. Boring to stare at the walls. I’ve been coming here like 25 years & always had complimentary TV & coffee machine. They even took the nice mats away!! What’s wrong with the owner of this place? I don’t feel that coziness here anymore!!
Feb 28, 2021
This dealership is wonderful! Sales team all the way to...
This dealership is wonderful! Sales team all the way to management. They are honest and really care about the customer. The parts department has great people as well. They fixed small things that I requested and are very helpful as well. I will definitely purchase another vehicle from them again. I appreciate the fact that this dealership was understanding of people and circumstances that may reflect not so great credit. Regardless, they made it happen and the vehicles they sell are quality vehicles that you don’t have to question. Above all I appreciate honesty and caring for the customers needs.
Jan 13, 2021
They are very polite and helpful. I always have a good...
They are very polite and helpful. I always have a good experience here. I can always get an appointment when I need it. Great Service!!
Jamison Hill
Service Foreman
Apr 15, 2021
Great people excellent service i would recommend this...
Great people excellent service i would recommend this dealership 2 everyone someone ,or maybe just no one at all ( 😆) U tell me , ok thanks good work
Apr 08, 2021
In and out promptly for a lube job and tire rotation....
In and out promptly for a lube job and tire rotation. Price was right at no charge because I bought my Outlander from Bell Road. Nice incentive for buying there.
Mar 31, 2021
The service,was excelent ,brief,clean,every visit I have...
The service,was excelent ,brief,clean,every visit I have been treated with respect,to sum it up Excelent Service.Thank you,very much.Thank you
Mar 04, 2021
HelpfulNiceFriendly Best valued cars The best dealer...
Helpful Nice Friendly Best valued cars The best dealer ship I ever been at No issues The car came out awesome I would come back and buy another car from them
Feb 12, 2021
Very friendly informative fast and efficient. They were...
Very friendly informative fast and efficient. They were more than willing to fix the factory issues in the car with no headaches. Definitely recommend them!
Jennifer Juaraz
Cashier
Apr 15, 2021
Great people excellent service i would recommend this...
Great people excellent service i would recommend this dealership 2 everyone someone ,or maybe just no one at all ( 😆) U tell me , ok thanks good work
Mar 31, 2021
The service,was excelent ,brief,clean,every visit I have...
The service,was excelent ,brief,clean,every visit I have been treated with respect,to sum it up Excelent Service.Thank you,very much.Thank you
Mar 04, 2021
HelpfulNiceFriendly Best valued cars The best dealer...
Helpful Nice Friendly Best valued cars The best dealer ship I ever been at No issues The car came out awesome I would come back and buy another car from them
Dec 30, 2020
They are so great every time i go! Last time i went for a...
They are so great every time i go! Last time i went for a car service a few months ago i asked them if they could replace my brake light that was out, then a few days later my car then told me to check my brake light like it was out again. When i went back the other day for another car service i asked if they could look at my brake light one more time to see what was wrong with it and turned out it was a defective bulb! They went ahead and took car of my whole service for me just because of that! Truly a great place to go with awesome customer service and great staff! 10/10 recommend!
Dec 16, 2020
The service was 💨 and they were awesome. They always...
The service was 💨 and they were awesome. They always make you feel welcomed and right at home. They are great. Awesome customer service. Happy with them.
Mario petti
Sales Consultant
Apr 01, 2021
I was just going in to service my 2016 Outlander (had no...
I was just going in to service my 2016 Outlander (had no intention on getting a newer vehicle) and I end up leaving with a brand new 2021 Outlander Sport!!! Thanks to Mario P! Amazing customer service! I didn't believe Mario in the beginning, he kept on telling me he was to get me into a new vehicle, of the year no less. With my luck in the past trying to trade in, it was to good to be true. None the less, Mario made it happen and just within 3 hours!!! Crazy amazing! Bell Road Mitsubishi, you definitely made a customer for life!!!!!
Mar 21, 2021
Very nice friendly sales man Mario very fun guy he knew a...
Very nice friendly sales man Mario very fun guy he knew a lot about my car made sure we understood everything and made sure the car was all done n ready to go for us
Mar 03, 2021
Mario did a great job walking me through the buying...
Mario did a great job walking me through the buying process. He did not try to hard sell any particular vehicle. I was happy with my purchase.
Feb 28, 2021
This dealership is wonderful! Sales team all the way to...
This dealership is wonderful! Sales team all the way to management. They are honest and really care about the customer. The parts department has great people as well. They fixed small things that I requested and are very helpful as well. I will definitely purchase another vehicle from them again. I appreciate the fact that this dealership was understanding of people and circumstances that may reflect not so great credit. Regardless, they made it happen and the vehicles they sell are quality vehicles that you don’t have to question. Above all I appreciate honesty and caring for the customers needs.
Feb 17, 2021
I went to the dealership for an oil change and tire...
I went to the dealership for an oil change and tire rotation on my 2017 Mitsubishi. While waiting in the service area I was approached by a salesperson to see if I wanted to upgrade to a newer version of my car. Although the sales person was friendly and nice, I was ultimately not approved to upgrade to a newer car. I told the sales person from the beginning that I believed I wouldn’t be approved and that I had no intention of getting a new car that day, yet he still pursued the transaction and ran my credit etc. I also specifically asked that hard credit inquiries and/or multiple credit inquiries NOT be done, as each one will affect my credit score. The salesperson assured me that they would only do ONE “soft pull” on my credit, that would not affect my score. Wouldn’t you know, today on my credit report there are 3 separate auto financing hard inquiries on my credit report, and my score has gone down. This is partly my fault for not just saying NO, but I sincerely hope I don’t have to fend off sales folks every time I go into get my car serviced there in the future. If I do again, I will go elsewhere. The service department was courteous and helpful.
David Norris
Acquisition manager
Apr 22, 2021
This is Patti and Jeff Johnson we recommend Bell Road...
This is Patti and Jeff Johnson we recommend Bell Road Mitsubishi they made us feel like family very professional we will buy another car from them in the future 😊😊
Apr 10, 2021
David Norris was sensational to get us in to Bell Road...
David Norris was sensational to get us in to Bell Road Mitsubishi ,from our first phone call. He sent us many emails of vehicles we might be interested in and really did his job probably knowing that only a small percentage will actually come in because they are searching all over the internet. His work truly got our attention and when we called back he was so kind without pressure. He said that if we wanted to stop by he would have the vehicles ready for us to see and test drive. 24 hours later we called him and set up an appointment. He was true on his words! Not intending to buy our first day of shopping, after meeting him and his staff and how they cared for us, we negotiated to get a great deal! Thank you David!
Mar 09, 2021
Very helpful the entire staff and team is great this is...
Very helpful the entire staff and team is great this is my second vehicle I bought from Bell rd Mitsubishi. They make you feel at home. Edward Himes. Is. Great and the sales man David. Norris that help me. Get the vehicle is fantastic
Feb 22, 2021
David Norris and Elmo were very professional to do...
David Norris and Elmo were very professional to do business with. I came in on a Friday evening and they were very fair on my trade in and towards the purchase of my 2020 GMC Acadia.
Feb 16, 2021
Excellent service! I greatly appreciate them having me in...
Excellent service! I greatly appreciate them having me in and out with in an hour on my new Shelby gt350! So thankful for the quality of service
Gregory Cabuslay
Internet Sales
Mar 29, 2021
Fast, friendly and most important honest and no hassle....
Fast, friendly and most important honest and no hassle. Thank you Gregory C for all your help and listening to my needs. Friday night transaction was the best for last out the door.
Feb 12, 2021
The best experience so far iv had at a dealer David was...
The best experience so far iv had at a dealer David was awesome and understanding what I wanted and got me a good deal had a bad experience with a different dealer and was being pressured into buying a car but David was great with if I needed to take a day to think about purchasing a car. But I bought a car I wanted and David helped me with what ever I needed il definitely go back to him if I ever need to buy any more cars
Feb 02, 2021
There was no manual in the glove box. Couldn't operate...
There was no manual in the glove box. Couldn't operate certain functions without it. When I returned a salesman tried to address without success.
Sheila Ontiveros
Sales
Apr 29, 2021
Great sales experience! They will work with you to get...
Great sales experience! They will work with you to get your vehicle and the payment you want. Ask for Sheila and Greg! If you’re on the fence like I was, they will work with you to make it happen.
Apr 26, 2021
Our sales people were very good and honest with us I...
Our sales people were very good and honest with us I would recommend anyone to visit their sales team Sheila and chips they were honest and courteous and they helped us and what we were looking for thank you
Apr 26, 2021
I submitted a form, I was called by Shela, I knew what I...
I submitted a form, I was called by Shela, I knew what I was looking for, she met me the same day. She was so professional, calm not pushy. My experience was super awesome, the whole experience was so comfortable, I would refer anyone looking for a vehicle. I was driving a Mitsubishi and I was looking for a something new.
