Staff
Service
Aj Nelson
Lead Service Advisor
Chris Verdugo
Service Advisor
Yahaira Stucky
Service Advisor
Jamison Hill
Service Foreman
Jennifer Juaraz
Cashier
Sales
Samuel Giovino
Sales Consultant
Edward Himes
Customer Relationship Manager
Sam Khaleefa
Super Diamond Certified Sales
Greg Carey
Sales Consultant
Kiara Ruiz
Diamond Certified Sales / Hablo Español
Sheila Ontiveros
Sales
David Norris
Acquisition manager
Chris Reed
Sales
Antonio Martinez
Sales
Jerry Peyman
Sales
Management
Chet Stens
Service Director
Paul Chavez Sr
Credit Center Manager
Internet
Gregory Cabuslay
Internet Sales
Johnny B
Internet Manager
Aj Nelson
Lead Service Advisor
Sep 17, 2021
John Bundy always takes excellent care of our cars and AJ...
John Bundy always takes excellent care of our cars and AJ explains what needs to be repaired with what the cost for each will be.
Sep 02, 2021
Great service…Everything was serviced as expected…Very...
Great service…Everything was serviced as expected…Very short wait…AJ was helpful as always…Will be in again to get the next scheduled service done
Sep 01, 2021
I had a wonderful experience getting my Mitsubishi...
I had a wonderful experience getting my Mitsubishi serviced! The staff was friendly, service was prompt, and AJ made me feel confident that my car was in great hands.
Sep 01, 2021
Bell Road Mitsubishi friendly dealership to work with. AJ...
Bell Road Mitsubishi friendly dealership to work with. AJ in the service dept friendly and explain everything to where you could understand the work that was needing done.
Aug 31, 2021
Service sucked, communication poor. Sales person Greg C....
Service sucked, communication poor. Sales person Greg C. Did not follow through with the deal to get the repairs done. Kept telling me he was waiting for the loan to fund even after I already got my bill and made a payment. Service area poor. I took off work early one day because Yahaira says I can go any day before 6pm. I was down the street only to be told by AJ she didn’t leave then anything or the loaner vehicle that was promised. Then had the audacity to tell me I wouldn’t get a loaner if I didn’t show up. I made it clear I’m very busy with work and work in a Tempe. Rude. AJ wasn’t at all any help when I spoke to him over the phone either.
Samuel Giovino
Sales Consultant
Sep 21, 2021
In and out in two hours. Great service and I was never...
In and out in two hours. Great service and I was never pressured to lool at something other than what I wanted.
Sep 15, 2021
Easy, clean, and quick process and decent prices compared...
Easy, clean, and quick process and decent prices compared to competitors. Happy we walked out with our car at the price we did. Sam was fantastic with us!
Sep 09, 2021
Samuel was great! Not pushy, listened, and between he...
Samuel was great! Not pushy, listened, and between he and the finance team - made it as efficient a transaction as possible... very happy with my experience.
Sep 04, 2021
We drove 500 miles to see a car we had identified online....
We drove 500 miles to see a car we had identified online. Sam met us as we arrived at the dealership, had the car washed, running and the A/C cooling it down. He got us a good price for the vehicle, had it detailed, and the paperwork all completed in less than an hour - A WORLD RECORD! He even threw in a full tank of gas. All of this without any pressure and he came in on his day off to meet us. Absolutely will make the drive again!
Aug 29, 2021
Very helpful and externally knowledge. Sam made the...
Very helpful and externally knowledge. Sam made the process very smooth and we would definitely work with him again in the future. Thanks for your help!
Chris Verdugo
Service Advisor
Sep 16, 2021
Bell road Mitsubishi has always taken care of my vehicles...
Bell road Mitsubishi has always taken care of my vehicles and advises me of work that needs to be done
Sep 10, 2021
The service here was great! Very nice employees. The...
The service here was great! Very nice employees. The experience was nice and service was fast and efficient! They answered my questions and really helped me out with some issues I had questions about.
Sep 07, 2021
The best service I have ever had! Bell road Mitsubishi...
The best service I have ever had! Bell road Mitsubishi picked up my car while I was at work, got the work done and then dropped off my car. I did not have to stress about who was going to drive me to pick up my car. The work was done, I got a 20% discount on the work, the car runs like a new car! I won't be going any where else. Good service is hard to find, and this place knows how to do it right!
Sep 02, 2021
Quick and friendly service. I was happy over all with no...
Quick and friendly service. I was happy over all with no major complaints. My car was taken in quickly and returned just as quickly. Thank you.
Aug 31, 2021
Service sucked, communication poor. Sales person Greg C....
Service sucked, communication poor. Sales person Greg C. Did not follow through with the deal to get the repairs done. Kept telling me he was waiting for the loan to fund even after I already got my bill and made a payment. Service area poor. I took off work early one day because Yahaira says I can go any day before 6pm. I was down the street only to be told by AJ she didn’t leave then anything or the loaner vehicle that was promised. Then had the audacity to tell me I wouldn’t get a loaner if I didn’t show up. I made it clear I’m very busy with work and work in a Tempe. Rude. AJ wasn’t at all any help when I spoke to him over the phone either.
Edward Himes
Customer Relationship Manager
Sep 24, 2021
Bought on my first visit , staff was excellent and I was...
Bought on my first visit , staff was excellent and I was very impressed with the sales person. I would recommend to everyone.
Aug 29, 2021
I'm not big for reviews, the salesman was awesome the...
I'm not big for reviews, the salesman was awesome the finance department was awesome good group of people the car had a tail light full of water took it back they replaced it no problem excellent service thank you
Jun 08, 2021
I received quick service and Samuel helped me trade my...
I received quick service and Samuel helped me trade my car in with a great deal. Thank you for your help and getting me a better car
May 26, 2021
Eddie provided me excellent service! I couldn’t be...
Eddie provided me excellent service! I couldn’t be happier! Thank you so much, I’ll be referring friends to you! Eddie is definitely an asset to your company!
May 12, 2021
I worked with Eddie Himes.Mr. Himes was extremely...
I worked with Eddie Himes. Mr. Himes was extremely helpful! I felt both comfortable and confident working with him. He was very patient and knowledgeable. I highly recommend Eddie Himes. and Bell Road Mitsubishi for both your next vehicle purchase as well as bringing your vehicle in for a trade in.
Sam Khaleefa
Super Diamond Certified Sales
Jul 24, 2021
Excellent and efficient service. Sale rep Wisam Khaleefa...
Excellent and efficient service. Sale rep Wisam Khaleefa was super professional and went above and beyond meeting my needs. 5 star service for all the employees.
Jul 23, 2021
Easy to work with and trusted as I purchased my truck...
Easy to work with and trusted as I purchased my truck without even driving it or seeing it. While it did take some effort to get it shipped....I appreciated the efforts to get it done.
Jul 18, 2021
treated very well by Sammy RX 350 did not have an...
treated very well by Sam my RX 350 did not have an operators manual, be nice to have one if you could send me one that would be great
Jul 01, 2021
absolutely the best staff in Phoenix! I've already sent...
absolutely the best staff in Phoenix! I've already sent two friends there! And they were as pleased as I was with how they were treated and the way the sales and finance people valued their time
Jun 28, 2021
Helping me the purchase of new outlander and salesman...
Helping me the purchase of new outlander and salesman explains lot
Greg Carey
Sales Consultant
Aug 31, 2021
I came to the dealership skeptical as to whether or not I...
I came to the dealership skeptical as to whether or not I wanted a Mitsubishi however was impressed by vehicle and the staff, first class professional attention throughout my buying experience.
Aug 30, 2021
Greg Carey did an amazing job of helping us find our car....
Greg Carey did an amazing job of helping us find our car. He was very patient and let us test drive multiple cars until we found the perfect Volkswagen Jetta. We ended up applying right after we knew we wanted it and drove the car right off the lot a few hours later. We were amazed at how easy Greg and the dealership made everything. Greg called us the very next morning to see how we liked our purchase, which was a pleasant surprise. He has been extremely helpful and caring. I only have amazing things to say and I would recommend buying a car from Bell Road Mitsubishi.
Aug 29, 2021
I'm not big for reviews, the salesman was awesome the...
I'm not big for reviews, the salesman was awesome the finance department was awesome good group of people the car had a tail light full of water took it back they replaced it no problem excellent service thank you
Aug 14, 2021
Very easy purchase of new vehicle. No pressure sales had...
Very easy purchase of new vehicle. No pressure sales had me come back. Highly recommend this dealership and Mitsubishi vehicles. This was my second vehicle purchase from this dealership.
Aug 11, 2021
Greg our salesperson was very kind and was very helpful....
Greg our salesperson was very kind and was very helpful. Found the car we wanted and make a good deal. My 5th Mitsubishi. Very happy
Kiara Ruiz
Diamond Certified Sales / Hablo Español
Sep 05, 2021
She always Profesional and patience i recommend her 100%...
She always Profesional and patience i recommend her 100% if you looking for the right car and the right price she help my from the star to the end
Sep 02, 2021
Kiara was very professional and help me get the...
Kiara was very professional and help me get the affordable car I needed. I would recommended anyone to this dealership and Kiara I’m so thankful to drive way with a new car
Jul 09, 2021
I had an amazing experience with KIARRA! She is amazing &...
I had an amazing experience with KIARRA! She is amazing & so was the finance manager. I was in & out within an hour & this is my second purchase with them! AMAZING!
Jul 02, 2021
Easy to talked too FriendlyExplained everything to me...
Easy to talked too Friendly Explained everything to me and what should i know got a nice price for trade in
Jun 29, 2021
A great looking place but needs a cafe. I had to walk to...
A great looking place but needs a cafe. I had to walk to the K across a dusty field to get any kind of food at all whilei waited. The television and music are going at the same time in the waiting room, which is maddening. The people at the desk in the waiting room don't have any information and act annoyed if you talk to them. Service did their job but made no attempt to win me as a long term customer.
Yahaira Stucky
Service Advisor
Aug 31, 2021
Service sucked, communication poor. Sales person Greg C....
Service sucked, communication poor. Sales person Greg C. Did not follow through with the deal to get the repairs done. Kept telling me he was waiting for the loan to fund even after I already got my bill and made a payment. Service area poor. I took off work early one day because Yahaira says I can go any day before 6pm. I was down the street only to be told by AJ she didn’t leave then anything or the loaner vehicle that was promised. Then had the audacity to tell me I wouldn’t get a loaner if I didn’t show up. I made it clear I’m very busy with work and work in a Tempe. Rude. AJ wasn’t at all any help when I spoke to him over the phone either.
Aug 18, 2021
Excellent dealership with very quick service would go...
Excellent dealership with very quick service would go again for my outlander phev service needs. The service staff was professional and courteous as well as the dealership itself was modern and clean
Aug 11, 2021
Chris did a great job of looking at my vehicle’s history...
Chris did a great job of looking at my vehicle’s history and what preventive services I needed. He also worked with me to get a discount.
Aug 03, 2021
Only Mitsubishi dealership in Phoenix metropolitan area....
Only Mitsubishi dealership in Phoenix metropolitan area. Wanted to talk to someone about the new 2022 Mitsubishi Outlanders when I was waiting for my service to be completed on my 2016 Mitsubishi Outlander and couldn't get anyone to come up to me. Left after service was complete
Jul 29, 2021
Great! Nice drive belt done by 45 min mostly past 2...
Great! Nice drive belt done by 45 min mostly past 2 hours ! I am so happy now with service ! They knew I am deaf they help me a lot !
Chet Stens
Service Director
Jul 29, 2021
They always take care of my needs. Whether I have an...
They always take care of my needs. Whether I have an appointment or it's a walk in, they're always there to help and get my car done. Super friendly and I appreciate them :)
Jul 29, 2021
Great! Nice drive belt done by 45 min mostly past 2...
Great! Nice drive belt done by 45 min mostly past 2 hours ! I am so happy now with service ! They knew I am deaf they help me a lot !
Jul 28, 2021
I love my experience Sheila is the best! I love her! By...
I love my experience Sheila is the best! I love her! By the way everybody that work there are nice and caring! And manager are awesome
Jul 18, 2021
treated very well by Sammy RX 350 did not have an...
treated very well by Sam my RX 350 did not have an operators manual, be nice to have one if you could send me one that would be great
Jul 09, 2021
I had an amazing experience with KIARRA! She is amazing &...
I had an amazing experience with KIARRA! She is amazing & so was the finance manager. I was in & out within an hour & this is my second purchase with them! AMAZING!
Jamison Hill
Service Foreman
Aug 18, 2021
Excellent dealership with very quick service would go...
Excellent dealership with very quick service would go again for my outlander phev service needs. The service staff was professional and courteous as well as the dealership itself was modern and clean
Aug 11, 2021
Great service, fast, and they addressed all my concerns....
Great service, fast, and they addressed all my concerns. Waiting room was clean and comfortable. I would have given five stars, but I paid $15.00 for a tire rotation and don't believe my tires were rotated. The front drivers side has a very small nail in it that never punctured the tire, so I never removed it. After I got home I realized that the tire with that nail was still on the front drivers side. Whoopsie.
Jul 29, 2021
Great! Nice drive belt done by 45 min mostly past 2...
Great! Nice drive belt done by 45 min mostly past 2 hours ! I am so happy now with service ! They knew I am deaf they help me a lot !
Jun 30, 2021
Awesome people that matches their Service. Always a...
Awesome people that matches their Service. Always a very personable environment. Never a bad experience when we when we arrive.
Jun 17, 2021
All good satisfactory, no complaints, overall good...
All good satisfactory, no complaints, overall good would recommend the vehicle and dealer , no major complaints as of now , everyone seems to professional and up to the trade.
Gregory Cabuslay
Internet Sales
Aug 31, 2021
Service sucked, communication poor. Sales person Greg C....
Service sucked, communication poor. Sales person Greg C. Did not follow through with the deal to get the repairs done. Kept telling me he was waiting for the loan to fund even after I already got my bill and made a payment. Service area poor. I took off work early one day because Yahaira says I can go any day before 6pm. I was down the street only to be told by AJ she didn’t leave then anything or the loaner vehicle that was promised. Then had the audacity to tell me I wouldn’t get a loaner if I didn’t show up. I made it clear I’m very busy with work and work in a Tempe. Rude. AJ wasn’t at all any help when I spoke to him over the phone either.
Jul 29, 2021
Great! Nice drive belt done by 45 min mostly past 2...
Great! Nice drive belt done by 45 min mostly past 2 hours ! I am so happy now with service ! They knew I am deaf they help me a lot !
Jul 28, 2021
I love my experience Sheila is the best! I love her! By...
I love my experience Sheila is the best! I love her! By the way everybody that work there are nice and caring! And manager are awesome
Jul 21, 2021
Friendly Honest Professionals and caring, from the sales...
Friendly Honest Professionals and caring, from the sales up to the finance & the management everyone has been super great and amazing, was a Great Experience at Bell Road Mitsubishi
Jul 07, 2021
Greg Cabuslay was an amazing person to work with in...
Greg Cabuslay was an amazing person to work with in buying my 2020 Ford Mustang . kind professional and honest. the purchase was easy fast and accurate
Jennifer Juaraz
Cashier
Aug 27, 2021
I want to start with, I’ve never had a bad experience...
I want to start with, I’ve never had a bad experience here and this continues to be the case and why I return for all of my car services. The staff is always so friendly and knowledgeable.
Aug 18, 2021
Excellent dealership with very quick service would go...
Excellent dealership with very quick service would go again for my outlander phev service needs. The service staff was professional and courteous as well as the dealership itself was modern and clean
Jul 29, 2021
Great! Nice drive belt done by 45 min mostly past 2...
Great! Nice drive belt done by 45 min mostly past 2 hours ! I am so happy now with service ! They knew I am deaf they help me a lot !
Jul 19, 2021
The service staff was very attentive and helpful. They...
The service staff was very attentive and helpful. They got to the root of my problem, and fixed it! My confidence to drive my vehicle again was restored.
Jun 30, 2021
Awesome people that matches their Service. Always a...
Awesome people that matches their Service. Always a very personable environment. Never a bad experience when we when we arrive.
Sheila Ontiveros
Sales
Aug 11, 2021
Professional, courteous and comfortable dealership to...
Professional, courteous and comfortable dealership to purchase a vehicle from! Had a pleasant experience purchasing a vehicle. Tony was extremely helpful and informed about the process.
Aug 09, 2021
I got a great deal and all staff was awesome, they took...
I got a great deal and all staff was awesome, they took the time to understand my needs and went above and beyond to meet those needs, I'm very satisfied with the experience.
Jul 28, 2021
Sheila did a great job answering our questions and making...
Sheila did a great job answering our questions and making us feel comfortable. I would welcome the idea of buying a car from her again.
Jul 28, 2021
I love my experience Sheila is the best! I love her! By...
I love my experience Sheila is the best! I love her! By the way everybody that work there are nice and caring! And manager are awesome
Jul 19, 2021
Sheila Ontiveros was our sales person and she did a great...
Sheila Ontiveros was our sales person and she did a great job! She was extremely helpful, professional, and worked hard answer any questions that we had. Treat her well. She had our vehicle detailed and followed up with us to see if we were happy with the vehicle. She is an employee that you want to keep!
David Norris
Acquisition manager
Aug 31, 2021
I came to the dealership skeptical as to whether or not I...
I came to the dealership skeptical as to whether or not I wanted a Mitsubishi however was impressed by vehicle and the staff, first class professional attention throughout my buying experience.
Jul 24, 2021
Color me impressed!! I had done a significant amount of...
Color me impressed!! I had done a significant amount of research on our trade-in and our next vehicle. I requested an offer from KBB that was then dispersed to various dealers. I received multiple phone calls but David called first and scheduled an appointment right away. I had a different salesman call and try to strong arm me into coming to see him first and I'm so glad I didn't. You know the stereotype that dealerships notoriously treat women like crap? I was nervous I would be disrespected but my experience was quite the opposite. David made the process of selling my 2018 GMC Acadia so easy. He actually beat the KBB offer with no haggling! He was honest, down to earth, kind, and wasn't pushy or sales-y at all! I was very pleased with the deal we worked out and it was so simple. I then asked to test drive the 2019 Atlas that they had and he introduced me to Greg Carey. Greg Carey was an absolute pleasure. Let me tell you, I drive a hard bargain. I've got three mouths to feed at home and twins on the way. I knew what I wanted and Greg, his manager, and the finance manager made it happen. I told Greg what I wanted and he wasn't too sure he could make it happen but he tried and his manager came in (absolute nicest guy too) and he did what I asked and gave us three years of free maintenance on top of that. I am so impressed. Greg was so professional, kind, and honest throughout the entire process. I felt comfortable the entire time and I am still stunned that it was such a pleasant experience. I will always come and shop with Bell Road Mitsubishi first. I am really happy with my trade-in deal and even happier with what we worked out for our Atlas purchase. Thank you Greg Carey, David Norris, and the team at Bell Road Mitsubishi! If you want to work with a group that values their customers, honesty, integrity, professionalism, and kindness come check them out!
May 22, 2021
Wife loves her Jeep! Happy wife happy life! Thanks Elmo...
Wife loves her Jeep! Happy wife happy life! Thanks Elmo for the great deal I appreciate all the work you did to get our payments where we wanted to be!
Apr 22, 2021
This is Patti and Jeff Johnson we recommend Bell Road...
This is Patti and Jeff Johnson we recommend Bell Road Mitsubishi they made us feel like family very professional we will buy another car from them in the future 😊😊
Apr 10, 2021
David Norris was sensational to get us in to Bell Road...
David Norris was sensational to get us in to Bell Road Mitsubishi ,from our first phone call. He sent us many emails of vehicles we might be interested in and really did his job probably knowing that only a small percentage will actually come in because they are searching all over the internet. His work truly got our attention and when we called back he was so kind without pressure. He said that if we wanted to stop by he would have the vehicles ready for us to see and test drive. 24 hours later we called him and set up an appointment. He was true on his words! Not intending to buy our first day of shopping, after meeting him and his staff and how they cared for us, we negotiated to get a great deal! Thank you David!
Johnny B
Internet Manager
Jul 29, 2021
Great! Nice drive belt done by 45 min mostly past 2...
Great! Nice drive belt done by 45 min mostly past 2 hours ! I am so happy now with service ! They knew I am deaf they help me a lot !
Jul 28, 2021
I love my experience Sheila is the best! I love her! By...
I love my experience Sheila is the best! I love her! By the way everybody that work there are nice and caring! And manager are awesome
Jun 15, 2021
If you want to buy a car from a pro speak with John in...
If you want to buy a car from a pro speak with John in the online sales department. He was honest and no bs. The best in the business
May 24, 2021
Very nice and personable, easy to work with. Straight...
Very nice and personable, easy to work with. Straight forward with costs and very fast! Greg and Johnny were tremendous. I wish all car buying experiences were this easy.
Chris Reed
Sales
Aug 31, 2021
Chris really helped me get into a new vehicle when I was...
Chris really helped me get into a new vehicle when I was in dire need. He analyzed what I had available, gave me the best value for my trade, and was able to get me into a nice Mirage for only $500 down on top of my trade! I have nothing but good things to say about Chris and Bell Mitsubishi!
Aug 20, 2021
Nothing to say , I come here a lot , was hoping to get...
Nothing to say , I come here a lot , was hoping to get the same things that I got last time as far as free oil/tires for life but was sad to hear they got rid of it , was honestly why I would buy from here because of how beneficial it was for me
