Staff

Sales

Samuel Giovino

Samuel Giovino

Sales Consultant

Certified
45 Reviews
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Edward Himes

Edward Himes

Acquisition manager

Certified
37 Reviews
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Sam Khaleefa

Sam Khaleefa

Super Diamond Certified Sales
22 Reviews
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Kiara Ruiz

Kiara Ruiz

Diamond Certified Sales / Hablo Español

Certified
21 Reviews
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Greg Carey

Greg Carey

Sales Consultant
16 Reviews
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David Norris

David Norris

Acquisition manager
6 Reviews
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Sheila Ontiveros

Sheila Ontiveros

Sales
6 Reviews
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Mario petti

Mario petti

Sales Consultant
6 Reviews
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Service

Aj Nelson

Aj Nelson

Lead Service Advisor
40 Reviews
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Chris Verdugo

Chris Verdugo

Service Advisor
33 Reviews
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Yahaira Stucky

Yahaira Stucky

Service Advisor
15 Reviews
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Jamison Hill

Jamison Hill

Service Foreman
11 Reviews
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Jennifer Juaraz

Jennifer Juaraz

Cashier
8 Reviews
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Internet

David Collier

David Collier

Internet Director

Certified
26 Reviews
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Brandon Bivens

Brandon Bivens

Internet Sales
12 Reviews
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Gregory Cabuslay

Gregory Cabuslay

Internet Sales
7 Reviews
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Johnny B

Johnny B

Internet Manager
1 Review
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Management

Chet Stens

Chet Stens

Service Director
14 Reviews
View Bio
Samuel Giovino

Samuel Giovino

Sales Consultant

45 Reviews
Certified
Recent Reviews

Jun 10, 2021

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Samual was great, straight to the point and helped us...

Samual was great, straight to the point and helped us with what we needed. Best salesmen by far excellent service really took care of us

Jun 08, 2021

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I received quick service and Samuel helped me trade my...

I received quick service and Samuel helped me trade my car in with a great deal. Thank you for your help and getting me a better car

Jun 03, 2021

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Samuel and Brandon worked diligently to get me in a...

Samuel and Brandon worked diligently to get me in a vehicle. Mr Ortiz explain the financial part of the process to assure I understood my payment and terms. I want to thank Bell Road Mitsubishi for all of their endeavors in getting me back on the road after an horrific ordeal in losing my previous vehicle due to collision.

Jun 02, 2021

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I haven’t picked up my vehicle yet but so far very happy...

I haven’t picked up my vehicle yet but so far very happy with the salesman Samuel and my interactions with the service manager has been positive

Jun 01, 2021

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The salesman was excellent! Mr Chip went above and beyond...

The salesman was excellent! Mr Chip went above and beyond in customer service. Everyone who played a part in the sales of the vehicle was awesome!

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Aj Nelson

Aj Nelson

Lead Service Advisor
Recent Reviews

Jun 08, 2021

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Bell Road Mitsubishi (previously Mark Mitsubishi) has...

Bell Road Mitsubishi (previously Mark Mitsubishi) has been my car dealership and service center for the last 8 years. From sales to service, the folks have always been fair, communicative and customer focused...always!

May 25, 2021

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Appreciate the updates to your website to schedule...

Appreciate the updates to your website to schedule appointments. It's working more smoothly now. And I appreciate AJ's level of service and follow ups.

May 24, 2021

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Love the service love 💘 love 💘❤💕♥💖 love love love...

Love the service love 💘 love 💘❤💕♥💖 love love love love love love love love love love love love love love love love love love love love

May 11, 2021

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Top notch dealership with excellent customer service....

Top notch dealership with excellent customer service. Treats you fairly and respects your business regardless if it is service or sales. I've never had a bad experience and they always take care of my Outlander.

May 11, 2021

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1st time at this dealership service dept, Will use them...

1st time at this dealership service dept, Will use them again, Good experience, service was done in a timely manner, and spent about 2 hours there total

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Edward Himes

Edward Himes

Acquisition manager

37 Reviews
Certified
Contact Me
Dealership Experience 8 months
Industry Experience 15 years
I have been in the valley my entire life when I was in high school I was a valet and bellmen at the Arizona Biltmore this is where my customer service skills were taught. I owned a carwash near the original Demo Row , and that is where my love of the car business began . Most of my career with Toyota and earned many awards for customer service. I am very happy to be working for a gentleman who let me wash his car when I was a kid. I love my family and everything I do is for God and my family!
Recent Reviews

Jun 08, 2021

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I received quick service and Samuel helped me trade my...

I received quick service and Samuel helped me trade my car in with a great deal. Thank you for your help and getting me a better car

May 26, 2021

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Eddie provided me excellent service! I couldn’t be...

Eddie provided me excellent service! I couldn’t be happier! Thank you so much, I’ll be referring friends to you! Eddie is definitely an asset to your company!

May 12, 2021

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I worked with Eddie Himes.Mr. Himes was extremely...

I worked with Eddie Himes. Mr. Himes was extremely helpful! I felt both comfortable and confident working with him. He was very patient and knowledgeable. I highly recommend Eddie Himes. and Bell Road Mitsubishi for both your next vehicle purchase as well as bringing your vehicle in for a trade in.

Apr 26, 2021

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Eddie was a pleasure to work with. He seemed to be very...

Eddie was a pleasure to work with. He seemed to be very knowledgeable about cars. He was a very nice person to talk with regarding the sale of.my Truck. Although now is not the right time for me to sell but rest assured I will be back to deal with Eddie

Apr 25, 2021

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Ed is the greatest employee you have and deserves the...

Ed is the greatest employee you have and deserves the best as always mitsubishi and the staff are a 5 star ty guys for everything

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Chris Verdugo

Chris Verdugo

Service Advisor
Recent Reviews

Jun 09, 2021

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Neat and clean with c/s oriented personnel. I didn’t...

Neat and clean with c/s oriented personnel. I didn’t have to wait very long for my recall inspection. And I would definitely come back here for service

Jun 03, 2021

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polite,helpful and timely in performing the assistance...

polite,helpful and timely in performing the assistance required to solve the problem that I had. Kept the door open for future assistance in service solutions. Thank you.

May 24, 2021

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Love the service love 💘 love 💘❤💕♥💖 love love love...

Love the service love 💘 love 💘❤💕♥💖 love love love love love love love love love love love love love love love love love love love love

May 19, 2021

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Chris was awesome! Answered all of my questions and got...

Chris was awesome! Answered all of my questions and got me out within 2 hrs. Sweet, friendly, courteous. Will definitely take the 35 min trip to see you again for all my car needs

May 12, 2021

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Awesome job. Greeted us quickly despite not being our...

Awesome job. Greeted us quickly despite not being our named service-rep, kept us informed throughout the work. Excellent service. called to let us know when work was complete.

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David Collier

David Collier

Internet Director

26 Reviews
Certified
Contact Me
Dealership Experience 2 years 2 months
Recent Reviews

Jun 15, 2021

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The dealership was quick to respond when I reached out...

The dealership was quick to respond when I reached out about a specific vehicle I was interested in buying. I live in northern Arizona, and when I called the dealership, I was put in contact with David Collier, and after a brief conversation about the vehicle I was interested in, knowing I don't live in the Phoenix area, he immediately offered to do a Facetime video presentation for me on the vehicle, so that I had a clear idea of the details of the vehicle in question. This made the decision to go ahead with the purchase quite easy. David was exceptionally friendly and helpful, and made the buying experience one of the best I've had. Easy and painless.

Jun 07, 2021

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Great service. Everyone was super friendly. One of the...

Great service. Everyone was super friendly. One of the best experiences ive had at a dealership and was there a resonabke time. Sales men was amazing and finance guy qent through everything super fast so we didnt spend hours signing papers. Wpuld definately come back again.

May 26, 2021

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I was looking on-line for a used VW Bug in the Phoenix...

I was looking on-line for a used VW Bug in the Phoenix area and found one at, Bell Road Mitsubishi. Although not a Mitsubishi product I was very happy with the overall service, the sales rep, David Collier and the Mitsubishi Showroom. If I have an interest in the future of purchasing a Mitsubishi vehicle I would head over to Bell Road for sure.

May 11, 2021

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David was a great sales man and was very tentative to my...

David was a great sales man and was very tentative to my parameters on buying a car. Very easy to work with and get a long with. Highly recommend buying here!

May 11, 2021

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Top notch dealership with excellent customer service....

Top notch dealership with excellent customer service. Treats you fairly and respects your business regardless if it is service or sales. I've never had a bad experience and they always take care of my Outlander.

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Sam Khaleefa

Sam Khaleefa

Super Diamond Certified Sales
Contact Me
Dealership Experience 2 years 6 months
Industry Experience 2 years 8 months
Well informed in all make and models. Specialize in Mitsubishi
Recent Reviews

Apr 24, 2021

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Very patient, helpful and worked tirelessly to get us the...

Very patient, helpful and worked tirelessly to get us the car we wanted at a price we can afford. Took the time to talk about the features of the vehicle and details of the paperwork.

Apr 20, 2021

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Everyone was very helpful no stress overall a great car...

Everyone was very helpful no stress overall a great car buying experience. The sales and finance team were great and would highly recommend this dealer

Mar 09, 2021

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We had a great experience purchasing our 2020 Mitsubishi...

We had a great experience purchasing our 2020 Mitsubishi Outlander. Everyone was helpful and pleasant to work with as we went through the entire process.

Feb 26, 2021

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Simply the best in customer service and amazing...

Simply the best in customer service and amazing experience. Pricing was ideal and fit my budget. They all did a fantastic job and a great overall experience !!

Jan 23, 2021

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I when k went to this dealership my intentions were to...

I when k went to this dealership my intentions were to look and maybe get some quotes . No Kiara went above and beyond to get me in my 2018 Honda Civic . My car is perfect . The process was quick easy and sooooo simple . I appreciate each and everyone of the workers at this dealership . If I could give EVERY 10 stars I would . Come here I promise you won’t be disappointed

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Kiara Ruiz

Kiara Ruiz

Diamond Certified Sales / Hablo Español

21 Reviews
Certified
Contact Me
Dealership Experience 3 years 1 months
Industry Experience 3 years 1 months
Recent Reviews

Jun 01, 2021

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Kiara was very friendly, nice and helpful throughout the...

Kiara was very friendly, nice and helpful throughout the whole process and made my first time buying a car from a dealership quick and easy!

Apr 09, 2021

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My experience with the buying process was very low...

My experience with the buying process was very low pressure and high efficiency with time. When I was looking at a car, Kiara never pressured me and was always willing to find the answers to questions I had.

Mar 11, 2021

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Awesome car buying experience!! Thank you for your caring...

Awesome car buying experience!! Thank you for your caring and prompt service! Recommendation to all my folks will be priority as the process was smooth!

Mar 10, 2021

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Starting with the individual who assisted at Black Canyon...

Starting with the individual who assisted at Black Canyon and the I-17 to direct me an my to your Dealership. From there all went great! No rush

Mar 02, 2021

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Kiara was excellent, very helpful and made sure I was...

Kiara was excellent, very helpful and made sure I was making a good choice. Excellent choice of cars! Staff was amazing and friendly! High recommend!

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Greg Carey

Greg Carey

Sales Consultant
Recent Reviews

Jun 08, 2021

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I received quick service and Samuel helped me trade my...

I received quick service and Samuel helped me trade my car in with a great deal. Thank you for your help and getting me a better car

Jun 07, 2021

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Great service. Everyone was super friendly. One of the...

Great service. Everyone was super friendly. One of the best experiences ive had at a dealership and was there a resonabke time. Sales men was amazing and finance guy qent through everything super fast so we didnt spend hours signing papers. Wpuld definately come back again.

May 27, 2021

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We almost walked out the door but sam stopped us and we...

We almost walked out the door but sam stopped us and we ended up walking with a new car. Thank you so much Sam we appreciate it.

Apr 29, 2021

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Great sales experience! They will work with you to get...

Great sales experience! They will work with you to get your vehicle and the payment you want. Ask for Sheila and Greg! If you’re on the fence like I was, they will work with you to make it happen.

Apr 26, 2021

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Our experience with Bell Mitsubishi was excellent they...

Our experience with Bell Mitsubishi was excellent they were very professional and got the job done. They did such a great job that my wife and I cook the staff dinner. Thank you Samuel and thx to Elmo! 👍

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Yahaira Stucky

Yahaira Stucky

Service Advisor
Recent Reviews

May 24, 2021

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Love the service love 💘 love 💘❤💕♥💖 love love love...

Love the service love 💘 love 💘❤💕♥💖 love love love love love love love love love love love love love love love love love love love love

Apr 15, 2021

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Great people excellent service i would recommend this...

Great people excellent service i would recommend this dealership 2 everyone someone ,or maybe just no one at all ( 😆) U tell me , ok thanks good work

Mar 31, 2021

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The service,was excelent ,brief,clean,every visit I have...

The service,was excelent ,brief,clean,every visit I have been treated with respect,to sum it up Excelent Service.Thank you,very much.Thank you

Mar 04, 2021

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HelpfulNiceFriendly Best valued cars The best dealer...

Helpful Nice Friendly Best valued cars The best dealer ship I ever been at No issues The car came out awesome I would come back and buy another car from them

Feb 12, 2021

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Very friendly informative fast and efficient. They were...

Very friendly informative fast and efficient. They were more than willing to fix the factory issues in the car with no headaches. Definitely recommend them!

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Chet Stens

Chet Stens

Service Director
Dealership Experience 26 years 7 months
Industry Experience 31 years 9 months
HOME TOWN BOUNTIFUL UTAH,MARRIED WITH 4 CHILDREN,2 LABRADOR RETRIVERS,HOBBIES ALL SPORTS,FISHING, CAMPING,
Recent Reviews

Jun 02, 2021

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I haven’t picked up my vehicle yet but so far very happy...

I haven’t picked up my vehicle yet but so far very happy with the salesman Samuel and my interactions with the service manager has been positive

May 27, 2021

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We almost walked out the door but sam stopped us and we...

We almost walked out the door but sam stopped us and we ended up walking with a new car. Thank you so much Sam we appreciate it.

May 24, 2021

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Love the service love 💘 love 💘❤💕♥💖 love love love...

Love the service love 💘 love 💘❤💕♥💖 love love love love love love love love love love love love love love love love love love love love

May 24, 2021

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I've never felt so welcomed, we traveled from Flagstaff...

I've never felt so welcomed, we traveled from Flagstaff to see get my car serviced and I would do it again. The service was excellent, they make you feel valued and appreciated.

May 10, 2021

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An amazing first time experience, excellent customer...

An amazing first time experience, excellent customer service, will definitively be back. The 40 minute drive was totally worthed. You have a new loyal customer!

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Brandon Bivens

Brandon Bivens

Internet Sales
Recent Reviews

Jun 03, 2021

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Samuel and Brandon worked diligently to get me in a...

Samuel and Brandon worked diligently to get me in a vehicle. Mr Ortiz explain the financial part of the process to assure I understood my payment and terms. I want to thank Bell Road Mitsubishi for all of their endeavors in getting me back on the road after an horrific ordeal in losing my previous vehicle due to collision.

Apr 28, 2021

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John helped us from the second we arrived was friendly...

John helped us from the second we arrived was friendly and great customer service. I will definitely recommend to friends and family members thank you !

Apr 26, 2021

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I submitted a form, I was called by Shela, I knew what I...

I submitted a form, I was called by Shela, I knew what I was looking for, she met me the same day. She was so professional, calm not pushy. My experience was super awesome, the whole experience was so comfortable, I would refer anyone looking for a vehicle. I was driving a Mitsubishi and I was looking for a something new.

Apr 06, 2021

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Very great service , great people to work with especially...

Very great service , great people to work with especially Brandon ! Will continue to do business with them on my next vehicle! if you’re looking for a vehicle head on over there and talk to Brandon

Apr 06, 2021

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From talking to the internet sales rep to talking to the...

From talking to the internet sales rep to talking to the manager only the manager knew what he was talking about. When I went back s*** was reneged.... And had to go to the program if that was being offered thankfully Brendan was really awesome and knowledgeable about what was actually going on unlike David who gave me a deal said he was trying to get it down and then when I went back on Monday to follow up it was now I need the cosigner... So overall it was a really good experience with Brendan but I feel that your sales reps and such need more knowledge on how s*** works not the sound disrespectful because I am really thankful for the time that Brendan took out to get s*** straight. And to emphasize I would recommend Brendan because he's probably the only reason I was retained as a customer so I had other deals ready elsewhere but I didn't want to deal with all the b******* so without Brendan you would probably lose a lot of customers

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Jamison Hill

Jamison Hill

Service Foreman
Recent Reviews

May 26, 2021

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Eddie provided me excellent service! I couldn’t be...

Eddie provided me excellent service! I couldn’t be happier! Thank you so much, I’ll be referring friends to you! Eddie is definitely an asset to your company!

May 24, 2021

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Love the service love 💘 love 💘❤💕♥💖 love love love...

Love the service love 💘 love 💘❤💕♥💖 love love love love love love love love love love love love love love love love love love love love

Apr 27, 2021

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Bad Service customer service skills , poor car service....

Bad Service customer service skills , poor car service. skill. do not want to do a car wash, i made him, do a car wash it (1) to do a car wash

Apr 15, 2021

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Great people excellent service i would recommend this...

Great people excellent service i would recommend this dealership 2 everyone someone ,or maybe just no one at all ( 😆) U tell me , ok thanks good work

Apr 08, 2021

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In and out promptly for a lube job and tire rotation....

In and out promptly for a lube job and tire rotation. Price was right at no charge because I bought my Outlander from Bell Road. Nice incentive for buying there.

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Jennifer Juaraz

Jennifer Juaraz

Cashier
Recent Reviews

May 24, 2021

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Love the service love 💘 love 💘❤💕♥💖 love love love...

Love the service love 💘 love 💘❤💕♥💖 love love love love love love love love love love love love love love love love love love love love

Apr 27, 2021

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Bad Service customer service skills , poor car service....

Bad Service customer service skills , poor car service. skill. do not want to do a car wash, i made him, do a car wash it (1) to do a car wash

Apr 15, 2021

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Great people excellent service i would recommend this...

Great people excellent service i would recommend this dealership 2 everyone someone ,or maybe just no one at all ( 😆) U tell me , ok thanks good work

Mar 31, 2021

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The service,was excelent ,brief,clean,every visit I have...

The service,was excelent ,brief,clean,every visit I have been treated with respect,to sum it up Excelent Service.Thank you,very much.Thank you

Mar 04, 2021

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HelpfulNiceFriendly Best valued cars The best dealer...

Helpful Nice Friendly Best valued cars The best dealer ship I ever been at No issues The car came out awesome I would come back and buy another car from them

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Gregory Cabuslay

Gregory Cabuslay

Internet Sales
Contact Me
Dealership Experience 6 months
Industry Experience 10 years 11 months
I was born and raised in Hawaii and have been in the valley since 2012. I have helped put dreams in driveways for many years and want to do the same for you. Whether you are looking to build up to your dream car or ready to go and know what you are looking for. I am here to help!
Recent Reviews

Jun 08, 2021

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John was very friendly and knowledgeable about the...

John was very friendly and knowledgeable about the vehicle. We also talked to Gregory for a short period but John definitely helped us out the most and helped us make the purchase quick and nearly painless

May 24, 2021

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Very nice and personable, easy to work with. Straight...

Very nice and personable, easy to work with. Straight forward with costs and very fast! Greg and Johnny were tremendous. I wish all car buying experiences were this easy.

May 22, 2021

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From initial contact to final hug, Greg make our...

From initial contact to final hug, Greg make our experience easy and quick. I think we spend less than an hour between doing a the test drive to signing the paperwork. Greg had the car ready for us to test drive and was very knowledgeable of a non-Mitsubishi vehicle. Considering the issues with microchips shortage we felt good about the price we paid. Very happy with our purchase and our experience with Greg. A+++++

May 12, 2021

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Great professional customer service. Quick response...

Great professional customer service. Quick response when calling back. Greg knows the business and provided information on our newly purchased vehicle. I have recommended Bell Mitsubishi to family and friends.

Mar 29, 2021

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Fast, friendly and most important honest and no hassle....

Fast, friendly and most important honest and no hassle. Thank you Gregory C for all your help and listening to my needs. Friday night transaction was the best for last out the door.

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David Norris

David Norris

Acquisition manager
Recent Reviews

May 22, 2021

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Wife loves her Jeep! Happy wife happy life! Thanks Elmo...

Wife loves her Jeep! Happy wife happy life! Thanks Elmo for the great deal I appreciate all the work you did to get our payments where we wanted to be!

Apr 22, 2021

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This is Patti and Jeff Johnson we recommend Bell Road...

This is Patti and Jeff Johnson we recommend Bell Road Mitsubishi they made us feel like family very professional we will buy another car from them in the future 😊😊

Apr 10, 2021

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David Norris was sensational to get us in to Bell Road...

David Norris was sensational to get us in to Bell Road Mitsubishi ,from our first phone call. He sent us many emails of vehicles we might be interested in and really did his job probably knowing that only a small percentage will actually come in because they are searching all over the internet. His work truly got our attention and when we called back he was so kind without pressure. He said that if we wanted to stop by he would have the vehicles ready for us to see and test drive. 24 hours later we called him and set up an appointment. He was true on his words! Not intending to buy our first day of shopping, after meeting him and his staff and how they cared for us, we negotiated to get a great deal! Thank you David!

Mar 09, 2021

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Very helpful the entire staff and team is great this is...

Very helpful the entire staff and team is great this is my second vehicle I bought from Bell rd Mitsubishi. They make you feel at home. Edward Himes. Is. Great and the sales man David. Norris that help me. Get the vehicle is fantastic

Feb 22, 2021

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David Norris and Elmo were very professional to do...

David Norris and Elmo were very professional to do business with. I came in on a Friday evening and they were very fair on my trade in and towards the purchase of my 2020 GMC Acadia.

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Sheila Ontiveros

Sheila Ontiveros

Sales
Hello My name is Sheila Ontiveros and I lived in Phoenix ,Arizona for 22 years. I’m bilingual in Spanish and English. My goal is to help each and every customer that I can to ensure they have a great experience here at Bell Road Mitsubishi.
Recent Reviews

Jun 04, 2021

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Sheila was very polite and respectul. She worked hard to...

Sheila was very polite and respectul. She worked hard to get the deal done. But she had a few problems with the details. As far as the dealership goes, it was typical car dealership back and forth. However, we are happy with our purchase and Lawrence in Finance was straight forward and got us finished up in record time.

May 29, 2021

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Words is not enough how thankful and greatfull we are for...

Words is not enough how thankful and greatfull we are for the warm welcome you showed, in assissting us to chose our new car. More power and God bless.

May 27, 2021

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Shiela Ontiveros and all Bell road mitsubishi staff are...

Shiela Ontiveros and all Bell road mitsubishi staff are very accommodating and friendly definitely we will recommend to our friend and relatives.its a 5 star

Apr 29, 2021

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Great sales experience! They will work with you to get...

Great sales experience! They will work with you to get your vehicle and the payment you want. Ask for Sheila and Greg! If you’re on the fence like I was, they will work with you to make it happen.

Apr 26, 2021

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Our sales people were very good and honest with us I...

Our sales people were very good and honest with us I would recommend anyone to visit their sales team Sheila and chips they were honest and courteous and they helped us and what we were looking for thank you

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Mario petti

Mario petti

Sales Consultant
Recent Reviews

Apr 01, 2021

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I was just going in to service my 2016 Outlander (had no...

I was just going in to service my 2016 Outlander (had no intention on getting a newer vehicle) and I end up leaving with a brand new 2021 Outlander Sport!!! Thanks to Mario P! Amazing customer service! I didn't believe Mario in the beginning, he kept on telling me he was to get me into a new vehicle, of the year no less. With my luck in the past trying to trade in, it was to good to be true. None the less, Mario made it happen and just within 3 hours!!! Crazy amazing! Bell Road Mitsubishi, you definitely made a customer for life!!!!!

Mar 21, 2021

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Very nice friendly sales man Mario very fun guy he knew a...

Very nice friendly sales man Mario very fun guy he knew a lot about my car made sure we understood everything and made sure the car was all done n ready to go for us

Mar 03, 2021

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Mario did a great job walking me through the buying...

Mario did a great job walking me through the buying process. He did not try to hard sell any particular vehicle. I was happy with my purchase.

Feb 28, 2021

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Employee Rating

This dealership is wonderful! Sales team all the way to...

This dealership is wonderful! Sales team all the way to management. They are honest and really care about the customer. The parts department has great people as well. They fixed small things that I requested and are very helpful as well. I will definitely purchase another vehicle from them again. I appreciate the fact that this dealership was understanding of people and circumstances that may reflect not so great credit. Regardless, they made it happen and the vehicles they sell are quality vehicles that you don’t have to question. Above all I appreciate honesty and caring for the customers needs.

Feb 17, 2021

Dealership Rating
Employee Rating

I went to the dealership for an oil change and tire...

I went to the dealership for an oil change and tire rotation on my 2017 Mitsubishi. While waiting in the service area I was approached by a salesperson to see if I wanted to upgrade to a newer version of my car. Although the sales person was friendly and nice, I was ultimately not approved to upgrade to a newer car. I told the sales person from the beginning that I believed I wouldn’t be approved and that I had no intention of getting a new car that day, yet he still pursued the transaction and ran my credit etc. I also specifically asked that hard credit inquiries and/or multiple credit inquiries NOT be done, as each one will affect my credit score. The salesperson assured me that they would only do ONE “soft pull” on my credit, that would not affect my score. Wouldn’t you know, today on my credit report there are 3 separate auto financing hard inquiries on my credit report, and my score has gone down. This is partly my fault for not just saying NO, but I sincerely hope I don’t have to fend off sales folks every time I go into get my car serviced there in the future. If I do again, I will go elsewhere. The service department was courteous and helpful.

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Johnny B

Johnny B

Internet Manager
Recent Reviews

May 24, 2021

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Employee Rating

Very nice and personable, easy to work with. Straight...

Very nice and personable, easy to work with. Straight forward with costs and very fast! Greg and Johnny were tremendous. I wish all car buying experiences were this easy.

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