Staff
Sales
Samuel Giovino
Sales Consultant
Edward Himes
Acquisition manager
Sam Khaleefa
Super Diamond Certified Sales
Kiara Ruiz
Diamond Certified Sales / Hablo Español
Greg Carey
Sales Consultant
David Norris
Acquisition manager
Sheila Ontiveros
Sales
Mario petti
Sales Consultant
Service
Aj Nelson
Lead Service Advisor
Chris Verdugo
Service Advisor
Yahaira Stucky
Service Advisor
Jamison Hill
Service Foreman
Jennifer Juaraz
Cashier
Internet
David Collier
Internet Director
Brandon Bivens
Internet Sales
Gregory Cabuslay
Internet Sales
Johnny B
Internet Manager
Management
Chet Stens
Service Director
Samuel Giovino
Sales Consultant
Jun 10, 2021
Samual was great, straight to the point and helped us...
Samual was great, straight to the point and helped us with what we needed. Best salesmen by far excellent service really took care of us
Jun 08, 2021
I received quick service and Samuel helped me trade my...
I received quick service and Samuel helped me trade my car in with a great deal. Thank you for your help and getting me a better car
Jun 03, 2021
Samuel and Brandon worked diligently to get me in a...
Samuel and Brandon worked diligently to get me in a vehicle. Mr Ortiz explain the financial part of the process to assure I understood my payment and terms. I want to thank Bell Road Mitsubishi for all of their endeavors in getting me back on the road after an horrific ordeal in losing my previous vehicle due to collision.
Jun 02, 2021
I haven’t picked up my vehicle yet but so far very happy...
I haven’t picked up my vehicle yet but so far very happy with the salesman Samuel and my interactions with the service manager has been positive
Jun 01, 2021
The salesman was excellent! Mr Chip went above and beyond...
The salesman was excellent! Mr Chip went above and beyond in customer service. Everyone who played a part in the sales of the vehicle was awesome!
Aj Nelson
Lead Service Advisor
Jun 08, 2021
Bell Road Mitsubishi (previously Mark Mitsubishi) has...
Bell Road Mitsubishi (previously Mark Mitsubishi) has been my car dealership and service center for the last 8 years. From sales to service, the folks have always been fair, communicative and customer focused...always!
May 25, 2021
Appreciate the updates to your website to schedule...
Appreciate the updates to your website to schedule appointments. It's working more smoothly now. And I appreciate AJ's level of service and follow ups.
May 24, 2021
Love the service love 💘 love 💘❤💕♥💖 love love love...
Love the service love 💘 love 💘❤💕♥💖 love love love love love love love love love love love love love love love love love love love love
May 11, 2021
Top notch dealership with excellent customer service....
Top notch dealership with excellent customer service. Treats you fairly and respects your business regardless if it is service or sales. I've never had a bad experience and they always take care of my Outlander.
May 11, 2021
1st time at this dealership service dept, Will use them...
1st time at this dealership service dept, Will use them again, Good experience, service was done in a timely manner, and spent about 2 hours there total
Edward Himes
Acquisition manager
Jun 08, 2021
I received quick service and Samuel helped me trade my...
I received quick service and Samuel helped me trade my car in with a great deal. Thank you for your help and getting me a better car
May 26, 2021
Eddie provided me excellent service! I couldn’t be...
Eddie provided me excellent service! I couldn’t be happier! Thank you so much, I’ll be referring friends to you! Eddie is definitely an asset to your company!
May 12, 2021
I worked with Eddie Himes.Mr. Himes was extremely...
I worked with Eddie Himes. Mr. Himes was extremely helpful! I felt both comfortable and confident working with him. He was very patient and knowledgeable. I highly recommend Eddie Himes. and Bell Road Mitsubishi for both your next vehicle purchase as well as bringing your vehicle in for a trade in.
Apr 26, 2021
Eddie was a pleasure to work with. He seemed to be very...
Eddie was a pleasure to work with. He seemed to be very knowledgeable about cars. He was a very nice person to talk with regarding the sale of.my Truck. Although now is not the right time for me to sell but rest assured I will be back to deal with Eddie
Apr 25, 2021
Ed is the greatest employee you have and deserves the...
Ed is the greatest employee you have and deserves the best as always mitsubishi and the staff are a 5 star ty guys for everything
Chris Verdugo
Service Advisor
Jun 09, 2021
Neat and clean with c/s oriented personnel. I didn’t...
Neat and clean with c/s oriented personnel. I didn’t have to wait very long for my recall inspection. And I would definitely come back here for service
Jun 03, 2021
polite,helpful and timely in performing the assistance...
polite,helpful and timely in performing the assistance required to solve the problem that I had. Kept the door open for future assistance in service solutions. Thank you.
May 24, 2021
Love the service love 💘 love 💘❤💕♥💖 love love love...
Love the service love 💘 love 💘❤💕♥💖 love love love love love love love love love love love love love love love love love love love love
May 19, 2021
Chris was awesome! Answered all of my questions and got...
Chris was awesome! Answered all of my questions and got me out within 2 hrs. Sweet, friendly, courteous. Will definitely take the 35 min trip to see you again for all my car needs
May 12, 2021
Awesome job. Greeted us quickly despite not being our...
Awesome job. Greeted us quickly despite not being our named service-rep, kept us informed throughout the work. Excellent service. called to let us know when work was complete.
David Collier
Internet Director
Jun 15, 2021
The dealership was quick to respond when I reached out...
The dealership was quick to respond when I reached out about a specific vehicle I was interested in buying. I live in northern Arizona, and when I called the dealership, I was put in contact with David Collier, and after a brief conversation about the vehicle I was interested in, knowing I don't live in the Phoenix area, he immediately offered to do a Facetime video presentation for me on the vehicle, so that I had a clear idea of the details of the vehicle in question. This made the decision to go ahead with the purchase quite easy. David was exceptionally friendly and helpful, and made the buying experience one of the best I've had. Easy and painless.
Jun 07, 2021
Great service. Everyone was super friendly. One of the...
Great service. Everyone was super friendly. One of the best experiences ive had at a dealership and was there a resonabke time. Sales men was amazing and finance guy qent through everything super fast so we didnt spend hours signing papers. Wpuld definately come back again.
May 26, 2021
I was looking on-line for a used VW Bug in the Phoenix...
I was looking on-line for a used VW Bug in the Phoenix area and found one at, Bell Road Mitsubishi. Although not a Mitsubishi product I was very happy with the overall service, the sales rep, David Collier and the Mitsubishi Showroom. If I have an interest in the future of purchasing a Mitsubishi vehicle I would head over to Bell Road for sure.
May 11, 2021
David was a great sales man and was very tentative to my...
David was a great sales man and was very tentative to my parameters on buying a car. Very easy to work with and get a long with. Highly recommend buying here!
May 11, 2021
Top notch dealership with excellent customer service....
Top notch dealership with excellent customer service. Treats you fairly and respects your business regardless if it is service or sales. I've never had a bad experience and they always take care of my Outlander.
Sam Khaleefa
Super Diamond Certified Sales
Apr 24, 2021
Very patient, helpful and worked tirelessly to get us the...
Very patient, helpful and worked tirelessly to get us the car we wanted at a price we can afford. Took the time to talk about the features of the vehicle and details of the paperwork.
Apr 20, 2021
Everyone was very helpful no stress overall a great car...
Everyone was very helpful no stress overall a great car buying experience. The sales and finance team were great and would highly recommend this dealer
Mar 09, 2021
We had a great experience purchasing our 2020 Mitsubishi...
We had a great experience purchasing our 2020 Mitsubishi Outlander. Everyone was helpful and pleasant to work with as we went through the entire process.
Feb 26, 2021
Simply the best in customer service and amazing...
Simply the best in customer service and amazing experience. Pricing was ideal and fit my budget. They all did a fantastic job and a great overall experience !!
Jan 23, 2021
I when k went to this dealership my intentions were to...
I when k went to this dealership my intentions were to look and maybe get some quotes . No Kiara went above and beyond to get me in my 2018 Honda Civic . My car is perfect . The process was quick easy and sooooo simple . I appreciate each and everyone of the workers at this dealership . If I could give EVERY 10 stars I would . Come here I promise you won’t be disappointed
Kiara Ruiz
Diamond Certified Sales / Hablo Español
Jun 01, 2021
Kiara was very friendly, nice and helpful throughout the...
Kiara was very friendly, nice and helpful throughout the whole process and made my first time buying a car from a dealership quick and easy!
Apr 09, 2021
My experience with the buying process was very low...
My experience with the buying process was very low pressure and high efficiency with time. When I was looking at a car, Kiara never pressured me and was always willing to find the answers to questions I had.
Mar 11, 2021
Awesome car buying experience!! Thank you for your caring...
Awesome car buying experience!! Thank you for your caring and prompt service! Recommendation to all my folks will be priority as the process was smooth!
Mar 10, 2021
Starting with the individual who assisted at Black Canyon...
Starting with the individual who assisted at Black Canyon and the I-17 to direct me an my to your Dealership. From there all went great! No rush
Mar 02, 2021
Kiara was excellent, very helpful and made sure I was...
Kiara was excellent, very helpful and made sure I was making a good choice. Excellent choice of cars! Staff was amazing and friendly! High recommend!
Greg Carey
Sales Consultant
Jun 08, 2021
I received quick service and Samuel helped me trade my...
I received quick service and Samuel helped me trade my car in with a great deal. Thank you for your help and getting me a better car
Jun 07, 2021
Great service. Everyone was super friendly. One of the...
Great service. Everyone was super friendly. One of the best experiences ive had at a dealership and was there a resonabke time. Sales men was amazing and finance guy qent through everything super fast so we didnt spend hours signing papers. Wpuld definately come back again.
May 27, 2021
We almost walked out the door but sam stopped us and we...
We almost walked out the door but sam stopped us and we ended up walking with a new car. Thank you so much Sam we appreciate it.
Apr 29, 2021
Great sales experience! They will work with you to get...
Great sales experience! They will work with you to get your vehicle and the payment you want. Ask for Sheila and Greg! If you’re on the fence like I was, they will work with you to make it happen.
Apr 26, 2021
Our experience with Bell Mitsubishi was excellent they...
Our experience with Bell Mitsubishi was excellent they were very professional and got the job done. They did such a great job that my wife and I cook the staff dinner. Thank you Samuel and thx to Elmo! 👍
Yahaira Stucky
Service Advisor
May 24, 2021
Love the service love 💘 love 💘❤💕♥💖 love love love...
Love the service love 💘 love 💘❤💕♥💖 love love love love love love love love love love love love love love love love love love love love
Apr 15, 2021
Great people excellent service i would recommend this...
Great people excellent service i would recommend this dealership 2 everyone someone ,or maybe just no one at all ( 😆) U tell me , ok thanks good work
Mar 31, 2021
The service,was excelent ,brief,clean,every visit I have...
The service,was excelent ,brief,clean,every visit I have been treated with respect,to sum it up Excelent Service.Thank you,very much.Thank you
Mar 04, 2021
HelpfulNiceFriendly Best valued cars The best dealer...
Helpful Nice Friendly Best valued cars The best dealer ship I ever been at No issues The car came out awesome I would come back and buy another car from them
Feb 12, 2021
Very friendly informative fast and efficient. They were...
Very friendly informative fast and efficient. They were more than willing to fix the factory issues in the car with no headaches. Definitely recommend them!
Chet Stens
Service Director
Jun 02, 2021
I haven’t picked up my vehicle yet but so far very happy...
I haven’t picked up my vehicle yet but so far very happy with the salesman Samuel and my interactions with the service manager has been positive
May 27, 2021
We almost walked out the door but sam stopped us and we...
We almost walked out the door but sam stopped us and we ended up walking with a new car. Thank you so much Sam we appreciate it.
May 24, 2021
Love the service love 💘 love 💘❤💕♥💖 love love love...
Love the service love 💘 love 💘❤💕♥💖 love love love love love love love love love love love love love love love love love love love love
May 24, 2021
I've never felt so welcomed, we traveled from Flagstaff...
I've never felt so welcomed, we traveled from Flagstaff to see get my car serviced and I would do it again. The service was excellent, they make you feel valued and appreciated.
May 10, 2021
An amazing first time experience, excellent customer...
An amazing first time experience, excellent customer service, will definitively be back. The 40 minute drive was totally worthed. You have a new loyal customer!
Brandon Bivens
Internet Sales
Jun 03, 2021
Samuel and Brandon worked diligently to get me in a...
Samuel and Brandon worked diligently to get me in a vehicle. Mr Ortiz explain the financial part of the process to assure I understood my payment and terms. I want to thank Bell Road Mitsubishi for all of their endeavors in getting me back on the road after an horrific ordeal in losing my previous vehicle due to collision.
Apr 28, 2021
John helped us from the second we arrived was friendly...
John helped us from the second we arrived was friendly and great customer service. I will definitely recommend to friends and family members thank you !
Apr 26, 2021
I submitted a form, I was called by Shela, I knew what I...
I submitted a form, I was called by Shela, I knew what I was looking for, she met me the same day. She was so professional, calm not pushy. My experience was super awesome, the whole experience was so comfortable, I would refer anyone looking for a vehicle. I was driving a Mitsubishi and I was looking for a something new.
Apr 06, 2021
Very great service , great people to work with especially...
Very great service , great people to work with especially Brandon ! Will continue to do business with them on my next vehicle! if you’re looking for a vehicle head on over there and talk to Brandon
Apr 06, 2021
From talking to the internet sales rep to talking to the...
From talking to the internet sales rep to talking to the manager only the manager knew what he was talking about. When I went back s*** was reneged.... And had to go to the program if that was being offered thankfully Brendan was really awesome and knowledgeable about what was actually going on unlike David who gave me a deal said he was trying to get it down and then when I went back on Monday to follow up it was now I need the cosigner... So overall it was a really good experience with Brendan but I feel that your sales reps and such need more knowledge on how s*** works not the sound disrespectful because I am really thankful for the time that Brendan took out to get s*** straight. And to emphasize I would recommend Brendan because he's probably the only reason I was retained as a customer so I had other deals ready elsewhere but I didn't want to deal with all the b******* so without Brendan you would probably lose a lot of customers
Jamison Hill
Service Foreman
May 26, 2021
Eddie provided me excellent service! I couldn’t be...
Eddie provided me excellent service! I couldn’t be happier! Thank you so much, I’ll be referring friends to you! Eddie is definitely an asset to your company!
May 24, 2021
Love the service love 💘 love 💘❤💕♥💖 love love love...
Love the service love 💘 love 💘❤💕♥💖 love love love love love love love love love love love love love love love love love love love love
Apr 27, 2021
Bad Service customer service skills , poor car service....
Bad Service customer service skills , poor car service. skill. do not want to do a car wash, i made him, do a car wash it (1) to do a car wash
Apr 15, 2021
Great people excellent service i would recommend this...
Great people excellent service i would recommend this dealership 2 everyone someone ,or maybe just no one at all ( 😆) U tell me , ok thanks good work
Apr 08, 2021
In and out promptly for a lube job and tire rotation....
In and out promptly for a lube job and tire rotation. Price was right at no charge because I bought my Outlander from Bell Road. Nice incentive for buying there.
Jennifer Juaraz
Cashier
May 24, 2021
Love the service love 💘 love 💘❤💕♥💖 love love love...
Love the service love 💘 love 💘❤💕♥💖 love love love love love love love love love love love love love love love love love love love love
Apr 27, 2021
Bad Service customer service skills , poor car service....
Bad Service customer service skills , poor car service. skill. do not want to do a car wash, i made him, do a car wash it (1) to do a car wash
Apr 15, 2021
Great people excellent service i would recommend this...
Great people excellent service i would recommend this dealership 2 everyone someone ,or maybe just no one at all ( 😆) U tell me , ok thanks good work
Mar 31, 2021
The service,was excelent ,brief,clean,every visit I have...
The service,was excelent ,brief,clean,every visit I have been treated with respect,to sum it up Excelent Service.Thank you,very much.Thank you
Mar 04, 2021
HelpfulNiceFriendly Best valued cars The best dealer...
Helpful Nice Friendly Best valued cars The best dealer ship I ever been at No issues The car came out awesome I would come back and buy another car from them
Gregory Cabuslay
Internet Sales
Jun 08, 2021
John was very friendly and knowledgeable about the...
John was very friendly and knowledgeable about the vehicle. We also talked to Gregory for a short period but John definitely helped us out the most and helped us make the purchase quick and nearly painless
May 24, 2021
Very nice and personable, easy to work with. Straight...
Very nice and personable, easy to work with. Straight forward with costs and very fast! Greg and Johnny were tremendous. I wish all car buying experiences were this easy.
May 22, 2021
From initial contact to final hug, Greg make our...
From initial contact to final hug, Greg make our experience easy and quick. I think we spend less than an hour between doing a the test drive to signing the paperwork. Greg had the car ready for us to test drive and was very knowledgeable of a non-Mitsubishi vehicle. Considering the issues with microchips shortage we felt good about the price we paid. Very happy with our purchase and our experience with Greg. A+++++
May 12, 2021
Great professional customer service. Quick response...
Great professional customer service. Quick response when calling back. Greg knows the business and provided information on our newly purchased vehicle. I have recommended Bell Mitsubishi to family and friends.
Mar 29, 2021
Fast, friendly and most important honest and no hassle....
Fast, friendly and most important honest and no hassle. Thank you Gregory C for all your help and listening to my needs. Friday night transaction was the best for last out the door.
David Norris
Acquisition manager
May 22, 2021
Wife loves her Jeep! Happy wife happy life! Thanks Elmo...
Wife loves her Jeep! Happy wife happy life! Thanks Elmo for the great deal I appreciate all the work you did to get our payments where we wanted to be!
Apr 22, 2021
This is Patti and Jeff Johnson we recommend Bell Road...
This is Patti and Jeff Johnson we recommend Bell Road Mitsubishi they made us feel like family very professional we will buy another car from them in the future 😊😊
Apr 10, 2021
David Norris was sensational to get us in to Bell Road...
David Norris was sensational to get us in to Bell Road Mitsubishi ,from our first phone call. He sent us many emails of vehicles we might be interested in and really did his job probably knowing that only a small percentage will actually come in because they are searching all over the internet. His work truly got our attention and when we called back he was so kind without pressure. He said that if we wanted to stop by he would have the vehicles ready for us to see and test drive. 24 hours later we called him and set up an appointment. He was true on his words! Not intending to buy our first day of shopping, after meeting him and his staff and how they cared for us, we negotiated to get a great deal! Thank you David!
Mar 09, 2021
Very helpful the entire staff and team is great this is...
Very helpful the entire staff and team is great this is my second vehicle I bought from Bell rd Mitsubishi. They make you feel at home. Edward Himes. Is. Great and the sales man David. Norris that help me. Get the vehicle is fantastic
Feb 22, 2021
David Norris and Elmo were very professional to do...
David Norris and Elmo were very professional to do business with. I came in on a Friday evening and they were very fair on my trade in and towards the purchase of my 2020 GMC Acadia.
Sheila Ontiveros
Sales
Jun 04, 2021
Sheila was very polite and respectul. She worked hard to...
Sheila was very polite and respectul. She worked hard to get the deal done. But she had a few problems with the details. As far as the dealership goes, it was typical car dealership back and forth. However, we are happy with our purchase and Lawrence in Finance was straight forward and got us finished up in record time.
May 29, 2021
Words is not enough how thankful and greatfull we are for...
Words is not enough how thankful and greatfull we are for the warm welcome you showed, in assissting us to chose our new car. More power and God bless.
May 27, 2021
Shiela Ontiveros and all Bell road mitsubishi staff are...
Shiela Ontiveros and all Bell road mitsubishi staff are very accommodating and friendly definitely we will recommend to our friend and relatives.its a 5 star
Apr 29, 2021
Great sales experience! They will work with you to get...
Great sales experience! They will work with you to get your vehicle and the payment you want. Ask for Sheila and Greg! If you’re on the fence like I was, they will work with you to make it happen.
Apr 26, 2021
Our sales people were very good and honest with us I...
Our sales people were very good and honest with us I would recommend anyone to visit their sales team Sheila and chips they were honest and courteous and they helped us and what we were looking for thank you
Mario petti
Sales Consultant
Apr 01, 2021
I was just going in to service my 2016 Outlander (had no...
I was just going in to service my 2016 Outlander (had no intention on getting a newer vehicle) and I end up leaving with a brand new 2021 Outlander Sport!!! Thanks to Mario P! Amazing customer service! I didn't believe Mario in the beginning, he kept on telling me he was to get me into a new vehicle, of the year no less. With my luck in the past trying to trade in, it was to good to be true. None the less, Mario made it happen and just within 3 hours!!! Crazy amazing! Bell Road Mitsubishi, you definitely made a customer for life!!!!!
Mar 21, 2021
Very nice friendly sales man Mario very fun guy he knew a...
Very nice friendly sales man Mario very fun guy he knew a lot about my car made sure we understood everything and made sure the car was all done n ready to go for us
Mar 03, 2021
Mario did a great job walking me through the buying...
Mario did a great job walking me through the buying process. He did not try to hard sell any particular vehicle. I was happy with my purchase.
Feb 28, 2021
This dealership is wonderful! Sales team all the way to...
This dealership is wonderful! Sales team all the way to management. They are honest and really care about the customer. The parts department has great people as well. They fixed small things that I requested and are very helpful as well. I will definitely purchase another vehicle from them again. I appreciate the fact that this dealership was understanding of people and circumstances that may reflect not so great credit. Regardless, they made it happen and the vehicles they sell are quality vehicles that you don’t have to question. Above all I appreciate honesty and caring for the customers needs.
Feb 17, 2021
I went to the dealership for an oil change and tire...
I went to the dealership for an oil change and tire rotation on my 2017 Mitsubishi. While waiting in the service area I was approached by a salesperson to see if I wanted to upgrade to a newer version of my car. Although the sales person was friendly and nice, I was ultimately not approved to upgrade to a newer car. I told the sales person from the beginning that I believed I wouldn’t be approved and that I had no intention of getting a new car that day, yet he still pursued the transaction and ran my credit etc. I also specifically asked that hard credit inquiries and/or multiple credit inquiries NOT be done, as each one will affect my credit score. The salesperson assured me that they would only do ONE “soft pull” on my credit, that would not affect my score. Wouldn’t you know, today on my credit report there are 3 separate auto financing hard inquiries on my credit report, and my score has gone down. This is partly my fault for not just saying NO, but I sincerely hope I don’t have to fend off sales folks every time I go into get my car serviced there in the future. If I do again, I will go elsewhere. The service department was courteous and helpful.
Johnny B
Internet Manager
May 24, 2021
Very nice and personable, easy to work with. Straight...
Very nice and personable, easy to work with. Straight forward with costs and very fast! Greg and Johnny were tremendous. I wish all car buying experiences were this easy.
