Staff
Service
Aj Nelson
Lead Service Advisor
Chris Verdugo
Service Advisor
Yahaira Stucky
Service Advisor
Jamison Hill
Service Foreman
Ryne C
Service Advisor
Sales
Samuel Giovino
Sales Professional
Greg Carey
Sales Consultant
Edward Himes
Customer Relationship Manager
Kiara Ruiz
Diamond Certified Sales / Hablo Español
Sam Khaleefa
Super Diamond Certified Sales
Chip Saggau
Sales and product knowledge consultants
Antonio Martinez
Sales
David Collier
Internet Sales
Johnny B
Sales
Jake Nutt
Sales
Scott Collins
Sales
Sheila Ontiveros
Sales
Hayden Calder
Sales
Ray Garcia
Sales
North Clark
Sales
Adrian Denogean
Diamond Certified Sales / Hablo Español
Antwione Cobb
Sales
Abel Quinonez
Sales
Harold Vaz
Sales
Finance
Gregory Cabuslay
Finance Manager
Management
Chet Stens
Service Director
Aj Nelson
Lead Service Advisor
Aug 12, 2022
The best dealership ever!
The best dealership ever! They are personable and always look out for what is best for the customer. I’ve purchased cars here and always have my car serviced here. I trust them with my vehicle.
Aug 07, 2022
Very clean nice service men that answered my questions
Very clean nice service men that answered my questions were i could understand what was going on
Jul 30, 2022
The work was done within the time I was told Staff was
The work was done within the time I was told Staff was friendly and helpful
Jul 29, 2022
Dealership has excellent customer service been customer
Dealership has excellent customer service been customer for about 10 years always excellent experience will be returning
Jul 23, 2022
I came in originally to get an oil change and ended up
I came in originally to get an oil change and ended up trading in my car for a new one!! The experience was great!! Everyone from management,sales, finance and service were great!!! Thank you. I love my new car!!
Chris Verdugo
Service Advisor
Aug 13, 2022
I was provided quick,informative and courteous services
I was provided quick,informative and courteous services everyone I crossed paths with was helpful and caring.
Aug 07, 2022
I had a recall and 2 updates that needed to be completed,
I had a recall and 2 updates that needed to be completed, I was in and out in a lil less than an hour. Their service employees have always been very polite and helpful the past 3 times I have gone.
Jul 29, 2022
Dealership has excellent customer service been customer
Dealership has excellent customer service been customer for about 10 years always excellent experience will be returning
Jul 22, 2022
Chris was great at explaining what needed to be repaired
Chris was great at explaining what needed to be repaired and replaced. He always confirmed if the repairs to be made with price included was okay to do.
Jul 21, 2022
Felt like I was rushed through the process, zero
Felt like I was rushed through the process, zero incentive to actually work on the things diagnosed and told to go elsewhere to get things fixed.
Samuel Giovino
Sales Professional
Jul 24, 2022
Sold a ford that had a recall & less than 2 mos later
Sold a ford that had a recall & less than 2 mos later transmission acting up. (Got to be inspected @ ford for a month) No loaner car - work 2 jobs 56 hrs a week Now NO CAR TILL FORD CAN ORDER PARTS OVERSEAS. No timetable given due to covid Way to go team !!!!!!!!! Great way to treat customers. Now i am paying for a car i cant drive to work Thank u so much!!!!!!!!!!
Jul 24, 2022
Samuel was super knowledge, polite, and helpful.
Samuel was super knowledge, polite, and helpful. He made sure I understood everything about the trade in process, the benefits of purchasing a Mitsubishi, and was very patient with my questions. I would definitely recommend him to other, and will definitely come back for any future car needs.
Jul 23, 2022
Samuel made magic happen getting us into our 2022
Samuel made magic happen getting us into our 2022 Mitsubishi Outlander Black Edition. Many thanks!
Jul 22, 2022
Great knowledgable people.
Great knowledgable people. I worked with Sam and North. They were quite patient with me as I took awhile to decide on which vehicle I wanted. Thanks BRM!
Jul 21, 2022
Best customer service!
Best customer service! They understand and make connections with customers. It’s very comforting because as a first time buyer coming here, I was in the best hands.
Gregory Cabuslay
Finance Manager
Aug 12, 2022
It was clean and everyone was friendly.
It was clean and everyone was friendly. I felt well taken care of. Very nice
Aug 12, 2022
Great experience.
Great experience. Tony and the team were a breeze to work with. Will definitely be back. Thank you!
Aug 12, 2022
Perfect experience.
Perfect experience. No pressure, we were within 8 bucks of what I wanted to pay.
Aug 09, 2022
They say they treat you like family and they held there
They say they treat you like family and they held there word true very warm welcoming courteous and great at what they do
Aug 04, 2022
They where very helpful and ghe sales person help me out
They where very helpful and ghe sales person help me out alot i would recommend this dealership to anybody
Yahaira Stucky
Service Advisor
Aug 12, 2022
The best dealership ever!
The best dealership ever! They are personable and always look out for what is best for the customer. I’ve purchased cars here and always have my car serviced here. I trust them with my vehicle.
Jul 29, 2022
Dealership has excellent customer service been customer
Dealership has excellent customer service been customer for about 10 years always excellent experience will be returning
Jun 30, 2022
Awesome service and very attentive staff.
Awesome service and very attentive staff. This will be my dealer for life. Thank you for your excellent service.
Jun 04, 2022
I didn’t have to wait long to check in.
I didn’t have to wait long to check in. Service was fast. Everyone was nice and professional.
Jun 04, 2022
Customer service was great When we always have a issue
Customer service was great When we always have a issue they always accommodate us even when we don't have an appointment.
Greg Carey
Sales Consultant
Jun 08, 2022
Bell Road Mitsubishi just obtained a 2015 VW Beetle, that
Bell Road Mitsubishi just obtained a 2015 VW Beetle, that wasn’t yet out on their floor for viewing. They showed me that car while still in their detail shop waiting to be serviced. They didn’t have to let me into that service area but did. I am extremely grateful they did for the car was in great condition and very sought after as the color was a limited run. Purchase was smooth and stress free. Sam (sales) and Greg (finance) were were extremely helpful and patient. Would buy another car from this dealership when the time comes.
May 27, 2022
The place was clean, the person helping me was very
The place was clean, the person helping me was very professional and got me a good deal on my new truck
May 09, 2022
Good service, was honest.
Good service, was honest.. great people to work with.. Great customer service. I love kia but, was happy with the Nissan Sentra.
May 09, 2022
My visit was quick got me in and out .
My visit was quick got me in and out . The oil change only took them a half hour to get me done .
May 05, 2022
Not pushy, extremely accommodating.
Not pushy, extremely accommodating. The best I’ve ever worked with! Would highly recommend to anyone, top Notch
Edward Himes
Customer Relationship Manager
Jun 24, 2022
Sam was awesome to work with!
Sam was awesome to work with! He found me my dream car and listened to my needs to make it happen. I will definitely work with him and his team for future car purchases.
Jun 21, 2022
Hands down the most amazing experience we've ever had
Hands down the most amazing experience we've ever had buying a car. The process was so easy and stress free. Our salesman was Samuel Giovino. He's an exact example of what a car salesman should exemplify. He was personable, polite, professional and honest. He honestly went above and beyond to get us the deal we wanted. There was zero back and forth. He genuinely gave a xxxx about getting us the taken care of and getting us what we wanted. We will be going back to Bell Road Mitsubishi for future purchases. Specifically because of Samuel. The other stand out was the customer relations guy Eddie Himes. He was personable, polite, professional and honest also. We actually sat and had a great personal conversation with him. What a great team. We will never be able to say enough about how amazing our experience was. Thank you to Samuel and Eddie at Bell Road Mitsubish!. You made us customers for life!
May 05, 2022
I was informed my credit score is 620 when its 700.
I was informed my credit score is 620 when its 700. Given high interest rate and wrongfully sold a uses vehicle just to get off the lot. Won't be recommending this business location at all. I don't care horrible service. Horrible all around. Will write a letter to mitsubishi and post online experience. Want to try and play me.
Apr 06, 2022
My experience was awesome John Bonasera was absolutely
My experience was awesome John Bonasera was absolutely amazing we are happy with their vehicle and look forward to doing business with you again.
Mar 23, 2022
If I could rate less than ‘0’ I would.
If I could rate less than ‘0’ I would. Packing the deal, blatantly lying about ‘requirements’ of the finance terms only to be caught out by the lender themselves, etc. Preying shysters. Run. Don’t walk.
Chet Stens
Service Director
Aug 09, 2022
They say they treat you like family and they held there
They say they treat you like family and they held there word true very warm welcoming courteous and great at what they do
Jul 23, 2022
Best car buying experience ever.
Best car buying experience ever. I would highly recommend this dealership to any new buyer.
Jun 27, 2022
This dealership made it easy and simple for me to
This dealership made it easy and simple for me to purchase a vehicle that was fit within my means the quality of service was excellent and I recommend this dealership to anyone that comes my way
Jun 12, 2022
Chris was great at explaining the wear and tear needed on
Chris was great at explaining the wear and tear needed on my Raider! Chris provided us great options to fix the wear and tear. Technician was great at explaining his recommendations as well. Chet and Dakota have always been great with us since we first bought our truck in 2006.
Jun 10, 2022
We had a great buying experience at Bell Road Mitsubishi!
We had a great buying experience at Bell Road Mitsubishi! Thank you David C. for your assistance!
Jamison Hill
Service Foreman
Jun 30, 2022
Awesome service and very attentive staff.
Awesome service and very attentive staff. This will be my dealer for life. Thank you for your excellent service.
Jun 27, 2022
This dealership made it easy and simple for me to
This dealership made it easy and simple for me to purchase a vehicle that was fit within my means the quality of service was excellent and I recommend this dealership to anyone that comes my way
Jun 04, 2022
I didn’t have to wait long to check in.
I didn’t have to wait long to check in. Service was fast. Everyone was nice and professional.
Jun 04, 2022
Customer service was great When we always have a issue
Customer service was great When we always have a issue they always accommodate us even when we don't have an appointment.
Jun 02, 2022
Always timely and polite!
Always timely and polite! They always seem to remember who I am, feels very welcoming.
Kiara Ruiz
Diamond Certified Sales / Hablo Español
Aug 13, 2022
Kiara was fantastic .
Kiara was fantastic . I brought my Mirage in for A-1 service initially and realized the service dept was fantastic and perfect so of course I wanted to buy my next car fr them !! Thanks guys it was worth driving over an hour to get to you . Ya all ROCK !! Keep up the great attitudes!!
Jul 14, 2022
AVOID THIS PLACE AT ALL COSTS.
AVOID THIS PLACE AT ALL COSTS. KIARA THE SALES PERSON USED DISTORTION AND SAID WE NEEDED TO BUY THE EXTENDED WARRANTY. That without it we could NOT make that purchase. We unfortunately fell for that and became aware of the distortion after we made the purchase. They take advantage of people who need a car. I CLEARLY ASKED HER TWICE IF WE REALLY COULD NOT GET THE CAR WITHOUT BUYING THE EXTENDED WARRANTY (3grand) Once we put a complaint One of the managers said they do that in order to make more money that we aren’t the first. Please be careful as this place is filled with Snakes. No one here is here to help you, they are greedy and will rank up interest even though you have an approval and a set apr from a bank. Not to Mention they scam you with overcharges. They will Manipulate you, and use distortion. ALSO do not know how to do their job when it comes to doing a car detail, they said our car was Detailed and ready to go… it was not.. the wheels had curb rash and they “fixed” it after but whatever they used peeled right off… Very poor job to say the least. Our car came with some tpms issues and it was difficult to get it fixed, a lot of back and fourth on their end. They don’t care as they make the sale and after the sale. And by the way Kiara you are sneaky, untrustworthy and the courage you have to lie to someone face is disgusting.
Jun 22, 2022
This is my third purchase so they must be doing something
This is my third purchase so they must be doing something right. I’m hard to please. Kiara was so patient and kind. She put a lot of time into us and always had a smile on her face. Promote that girl! Give her an award. Something.
Jun 08, 2022
It was quicker than I thought it would be.
It was quicker than I thought it would be. They even took time to make sure car was clean and safe
May 28, 2022
This was my first time buy alone as an adult and Kiara
This was my first time buy alone as an adult and Kiara and the team were extremely helpful. I wouldn’t have had such a smooth and easy buy without them. Kiara’s kindness and knowledge made me feel so safe and comfortable. I will always recommend her to anyone looking to buy.
Sam Khaleefa
Super Diamond Certified Sales
Jul 05, 2022
Although we did not get the price of the car down to what
Although we did not get the price of the car down to what we really wanted. The overall experience was very nice. There was no pressure and everything was processed very quickly. Everyone was very nice and courteous.
May 21, 2022
Sam was great.
Sam was great. The whole Process was smooth and I was in and out in no time.
May 05, 2022
I was informed my credit score is 620 when its 700.
I was informed my credit score is 620 when its 700. Given high interest rate and wrongfully sold a uses vehicle just to get off the lot. Won't be recommending this business location at all. I don't care horrible service. Horrible all around. Will write a letter to mitsubishi and post online experience. Want to try and play me.
Apr 29, 2022
Sales rep was very professional and helpful.
Sales rep was very professional and helpful. I’d definitely recommend friends and family when looking to buy a car.
Apr 29, 2022
I walked in and bought the car I wanted with no hassle.
I walked in and bought the car I wanted with no hassle. It was quick and easy, Sam was friendly and got me a great deal.
Chip Saggau
Sales and product knowledge consultants
May 31, 2022
Salesman Chip went above and beyond staying late and did
Salesman Chip went above and beyond staying late and did everything he could to assist us right down to personally detailing our Mustang before we left. If I were to make another automobile purchase We would see Chip first
May 29, 2022
Very happy with our purchase experience from John who.
Very happy with our purchase experience from John who.helped us find our vehicle to the easy financing and documents process. It was the shortest time I had been in and out of a dealership with a car and we love it! Thanks so much Bell Road Mitsubishi!
May 22, 2022
Thank you to both Chip and Greg, we had a great
Thank you to both Chip and Greg, we had a great experience and will recommend both.
May 12, 2022
David Collier gave me great customer service.
David Collier gave me great customer service. He answered all my questions in a timely manner. He wasn't pushy, he was always friendly and patient. He gave me time to express all of my concerns and questions. He listened very well and seemed very sincere. I felt that both David and the dealership were being honest with me and it made me more willing to compromise and meet them in the middle. I think both sides came out on top! Thanks for all your help David.
Apr 26, 2022
Chip was helpful, professional and personable.
Chip was helpful, professional and personable. He made a the car buying experience much less painful!
Antonio Martinez
Sales
Aug 12, 2022
Great experience.
Great experience. Tony and the team were a breeze to work with. Will definitely be back. Thank you!
Aug 09, 2022
They say they treat you like family and they held there
They say they treat you like family and they held there word true very warm welcoming courteous and great at what they do
Aug 01, 2022
Toni was very helpful and made sure as a first time buyer
Toni was very helpful and made sure as a first time buyer everything went smoothly.
Jul 30, 2022
Muy buen servicio y amabilidad de el señor Antonio
Muy buen servicio y amabilidad de el señor Antonio Martínez , y de las otras personas que trabajan ahí , muchas gracias a todos los de Mitsubishi.
Jul 27, 2022
El senor Antonio Martinez es una persona muy professional
El senor Antonio Martinez es una persona muy professional y nos explico muy bien Los terminos de nuestro adquisicion muy Buena nuestro compra , estamos muy sarisfechos con el service que recivimos .
Ryne C
Service Advisor
Aug 12, 2022
The best dealership ever!
The best dealership ever! They are personable and always look out for what is best for the customer. I’ve purchased cars here and always have my car serviced here. I trust them with my vehicle.
Jul 23, 2022
Best car buying experience ever.
Best car buying experience ever. I would highly recommend this dealership to any new buyer.
Jul 23, 2022
I came in originally to get an oil change and ended up
I came in originally to get an oil change and ended up trading in my car for a new one!! The experience was great!! Everyone from management,sales, finance and service were great!!! Thank you. I love my new car!!
Jul 14, 2022
3 hours wait time and $430.
3 hours wait time and $430.00 to have ONE key fob made!!! Outrageous pricing and nothing offered as far as water or a snack except for vending machines. Seats all crammed together in waiting area with no visual concern of Covid transmission. No other option to have a fob made elsewhere and they only had one available. I knew it was going to hurt but good grief, it's not rocket science.Then all customers are told to give 5 star reviews during the payment transaction. Sure thing.Understaffed and overworked service reps because a 10.30 appt. is given to 10 people apparently. Pack a lunch.
Jul 12, 2022
Great advice on where and how to fix windshield.
Great advice on where and how to fix windshield. Person on phone was very helpful and smart
David Collier
Internet Sales
Aug 11, 2022
David Collier was very helpful and went above
David Collier was very helpful and went above expectations! It was a pleasure working with him and I highly recommend anybody looking for a vehicle to contact him.
Aug 09, 2022
They say they treat you like family and they held there
They say they treat you like family and they held there word true very warm welcoming courteous and great at what they do
Aug 05, 2022
David was very helpful and accommodating in my search for
David was very helpful and accommodating in my search for a new car. He was very knowledgeable about the differences in models and was willing to work with me as much as he was able on the price. Overall a great experience!
Aug 04, 2022
The staff was very polite, professional and welcoming.
The staff was very polite, professional and welcoming. David Collier was very accommodating towards my requests for information prior to the vehicle purchase. He and the staff made the whole purchasing experience quick, and as painless as possible. David was honest and up front, and clearly enjoys his job. I do not typically enjoy the car buying process and David made this experience as easy and as enjoyable as possible. I would recommend David Collier and the rest of the staff of Bell Road Mitsubishi without reservation.
Aug 01, 2022
Excellent service.
Excellent service. Was astounded that the car was delivered with a full tank of gas!
Johnny B
Sales
Aug 12, 2022
Perfect experience.
Perfect experience. No pressure, we were within 8 bucks of what I wanted to pay.
Jul 27, 2022
Had a fast and easy buying experience thanks to John,
Had a fast and easy buying experience thanks to John, highly recommend them will definitely look forwards to our next purchase.
Jul 13, 2022
Jonny b was awsome in helping me buy my new car, will
Jonny b was awsome in helping me buy my new car, will shop here again
Jun 20, 2022
Again, the service of my Mitz Outlander was superb and
Again, the service of my Mitz Outlander was superb and very quick - oil change and tire rotation! The staff is professional, and takes such good care of me and my car. Highly recommend the car and Bell Road Mitsubishi!
Jun 07, 2022
My experience when I purchased the car was awesome.
My experience when I purchased the car was awesome. John did and outstanding job assisting me with my purchase.
Jake Nutt
Sales
Aug 03, 2022
Jake was very thoughtful and didn’t want to waste our
Jake was very thoughtful and didn’t want to waste our time looking at anything out of our range or simply not interested in. Very kind to our 10 year old daughter as well.
Aug 01, 2022
Jake was extremely kind and personable.
Jake was extremely kind and personable. He was honest and upfront about what our experience would look like throughout the purchase experience. David in financing explained all the details of our purchase and warranty options. Great all around experience. Thanks for all the help.
Aug 01, 2022
Was really impressed with the time Jake took with me to
Was really impressed with the time Jake took with me to explain the process he seemed to really make it a lot less stressful
Aug 01, 2022
Jake was awesome to work with!
Jake was awesome to work with! Really seemed really want to help me get into the right car for the right price! Thank you!!
Jul 23, 2022
Best car buying experience ever.
Best car buying experience ever. I would highly recommend this dealership to any new buyer.
Scott Collins
Sales
Aug 03, 2022
We came at a great time so it wasn’t packed with people.
We came at a great time so it wasn’t packed with people. Scott was the absolute best. He made sure we felt comfortable with our decision as well as showed us every feature on our new vehicle before we left.
Jun 16, 2022
I had 2 recalls on my vehicle and Chris in the service
I had 2 recalls on my vehicle and Chris in the service department was very helpful. I would recommend Bell Road Mitsubishi
May 19, 2022
Good attention, great service.
Good attention, great service. My buying experience went smooth. Scott is great to work with
May 17, 2022
I was able to get the car I wanted and everyone was
I was able to get the car I wanted and everyone was amazingly knowledgeable and focused.
May 05, 2022
I was informed my credit score is 620 when its 700.
I was informed my credit score is 620 when its 700. Given high interest rate and wrongfully sold a uses vehicle just to get off the lot. Won't be recommending this business location at all. I don't care horrible service. Horrible all around. Will write a letter to mitsubishi and post online experience. Want to try and play me.
Sheila Ontiveros
Sales
Oct 11, 2021
Great staff good selection found a truck I like found me...
Great staff good selection found a truck I like found me the payment I was looking for.thank you
Oct 07, 2021
Friendly, informative very nice staff. Had a good...
Friendly, informative very nice staff. Had a good experience at this dealership, will be returning customers
Aug 11, 2021
Professional, courteous and comfortable dealership to...
Professional, courteous and comfortable dealership to purchase a vehicle from! Had a pleasant experience purchasing a vehicle. Tony was extremely helpful and informed about the process.
Aug 09, 2021
I got a great deal and all staff was awesome, they took...
I got a great deal and all staff was awesome, they took the time to understand my needs and went above and beyond to meet those needs, I'm very satisfied with the experience.
Jul 28, 2021
I love my experience Sheila is the best! I love her! By...
I love my experience Sheila is the best! I love her! By the way everybody that work there are nice and caring! And manager are awesome
Hayden Calder
Sales
Jul 19, 2022
Walked in on a Sunday, drove out in a new car the
Walked in on a Sunday, drove out in a new car the following Friday. Hayden was in constant contact with me throughout the process. Made the decision to purchase a lot easier.
Jun 28, 2022
Didn’t have to wait in the dealership that long .
Didn’t have to wait in the dealership that long . They did what I asked and did most of it over the phone saving me a lot of time
Jun 22, 2022
This is my third purchase so they must be doing something
This is my third purchase so they must be doing something right. I’m hard to please. Kiara was so patient and kind. She put a lot of time into us and always had a smile on her face. Promote that girl! Give her an award. Something.
Jun 06, 2022
David was calm patient and he was out hustling it was
David was calm patient and he was out hustling it was amazing to watch him 100° weather going to get the car that I actually like which was probably two three four times :-) he's amazing thank you Bell Mitsubishi
May 06, 2022
Hayden is wonderful to work with.
Hayden is wonderful to work with. He remembers what's important to you and communicates every step of the way. Well done, Hayden!
Ray Garcia
Sales
Jun 27, 2022
This dealership made it easy and simple for me to
This dealership made it easy and simple for me to purchase a vehicle that was fit within my means the quality of service was excellent and I recommend this dealership to anyone that comes my way
Jun 24, 2022
Having bought our first Outlander in 2007, we decided to
Having bought our first Outlander in 2007, we decided to buy another one - this time an Outlander Sport - we agree with others that we had a very good experience with the salesman Ray Garcia and the dealership as a whole.
Jun 23, 2022
Very good experience would recommend to friends and
Very good experience would recommend to friends and family. The experience was great throughout the buying process
Jun 09, 2022
Just bought a 2022 Outlander Black Edition on Sunday June
Just bought a 2022 Outlander Black Edition on Sunday June 5. Ray Garcia was a great salesman and with his sales manager and finance guy got me a great deal.
May 31, 2022
Salesman Chip went above and beyond staying late and did
Salesman Chip went above and beyond staying late and did everything he could to assist us right down to personally detailing our Mustang before we left. If I were to make another automobile purchase We would see Chip first
North Clark
Sales
Aug 12, 2022
It was clean and everyone was friendly.
It was clean and everyone was friendly. I felt well taken care of. Very nice
Aug 04, 2022
They where very helpful and ghe sales person help me out
They where very helpful and ghe sales person help me out alot i would recommend this dealership to anybody
Jul 24, 2022
Samuel was super knowledge, polite, and helpful.
Samuel was super knowledge, polite, and helpful. He made sure I understood everything about the trade in process, the benefits of purchasing a Mitsubishi, and was very patient with my questions. I would definitely recommend him to other, and will definitely come back for any future car needs.
Adrian Denogean
Diamond Certified Sales / Hablo Español
May 05, 2022
I was informed my credit score is 620 when its 700.
I was informed my credit score is 620 when its 700. Given high interest rate and wrongfully sold a uses vehicle just to get off the lot. Won't be recommending this business location at all. I don't care horrible service. Horrible all around. Will write a letter to mitsubishi and post online experience. Want to try and play me.
Apr 16, 2022
We had a very easy, pleasant car buying experience.
We had a very easy, pleasant car buying experience. Adrian was in contact with me prior to us coming in, so he knew what we were looking for and was up front with us on our trade-in value and what we were paying for the new car. Exactly what we wanted! We only wish they were closer. Would like to see a Mitsubishi dealer back in the east valley.