Staff
Service
Aj Nelson
Lead Service Advisor
Chris Verdugo
Service Advisor
Yahaira Stucky
Service Advisor
Jamison Hill
Service Foreman
Jennifer Juaraz
Cashier
Sales
Samuel Giovino
Sales Consultant
Edward Himes
Customer Relationship Manager
Kiara Ruiz
Diamond Certified Sales / Hablo Español
Greg Carey
Sales Consultant
Sam Khaleefa
Super Diamond Certified Sales
Chip Saggau
Sales and product knowledge consultants
Sheila Ontiveros
Sales
Antonio Martinez
Sales
Chris Reed
Sales
David Norris
Acquisition manager
Jerry Peyman
Sales
Hayden Calder
Sales
Scott Collins
Sales
Management
Chet Stens
Service Director
Paul Chavez Sr
Credit Center Manager
Internet
Gregory Cabuslay
Internet Sales
Johnny B
Internet Manager
Aj Nelson
Lead Service Advisor
Jan 21, 2022
AJ is always helpful and informative at every step of the...
AJ is always helpful and informative at every step of the process. We appreciate his help very much. Christina
Jan 20, 2022
The people working at the service department are very...
The people working at the service department are very trustworthy! I never feel like I’m being taking advantage of.
Jan 20, 2022
I have been coming to Mitsubishi since I was 25 and now...
I have been coming to Mitsubishi since I was 25 and now 53. Have been blessed that the 3 gentlemen that I have worked with have been there for a long time, and had nothing but GREAT EXPERIENCES with them. Dealership is awesome and will continue to do business and get a new car soon and be assured that I will be getting the best service from sales and the service dept.
Jan 20, 2022
AJ exceeded all my expectations. Great communication, on...
AJ exceeded all my expectations. Great communication, on time, at /below budget. Will request him in the future.
Jan 19, 2022
Always honest about what is needed for the vechile with...
Always honest about what is needed for the vechile with their inspections. AJ is amazing!
Chris Verdugo
Service Advisor
Jan 20, 2022
The people working at the service department are very...
The people working at the service department are very trustworthy! I never feel like I’m being taking advantage of.
Jan 20, 2022
I have been coming to Mitsubishi since I was 25 and now...
I have been coming to Mitsubishi since I was 25 and now 53. Have been blessed that the 3 gentlemen that I have worked with have been there for a long time, and had nothing but GREAT EXPERIENCES with them. Dealership is awesome and will continue to do business and get a new car soon and be assured that I will be getting the best service from sales and the service dept.
Jan 14, 2022
Always great service! This is my first Mitsubishi. I love...
Always great service! This is my first Mitsubishi. I love the vehicle and the Dealership personnel do a great job! They are focused on the customer having a great experience!
Jan 14, 2022
It was a great experience it took less than 30 minutes to...
It was a great experience it took less than 30 minutes to do the oil change and tire rotation and others stuck to the car service managers and people there were courteous and great
Jan 14, 2022
I was very satisfied and grateful of my experience with...
I was very satisfied and grateful of my experience with the service department I would send all my friends and family to visit them
Samuel Giovino
Sales Consultant
Jan 04, 2022
Samuel Giovino is an amazing person and extremely...
Samuel Giovino is an amazing person and extremely professional, lots of acknowledge and knows his product very well, very apologetic! If i am in the market for a new vehicle again, i will most definitely go back to Bell Mitsubishi. By the way..... we are extremely happy with our new Outlander, great SUV!!!!
Dec 30, 2021
Our experience was wonderful . Everything we were told...
Our experience was wonderful . Everything we were told was done. Samuel and Greg went out of their way to make us feel comfortable and at ease. We love our new SUV!
Dec 16, 2021
It was excellent service no pressure buying. Nice cars...
It was excellent service no pressure buying. Nice cars did everything I wanted I was expecting.
Dec 03, 2021
I get to go pick up my kids today in my new car thanks to...
I get to go pick up my kids today in my new car thanks to Samuel and Bell Rd Mitsubishi I am extremely blessed and thankful for you all!
Nov 24, 2021
I love my car! Sam was excellent throughout the whole...
I love my car! Sam was excellent throughout the whole process. I’m very happy
Edward Himes
Customer Relationship Manager
Jan 20, 2022
Chip is fantastic! He was so helpful and made me feel...
Chip is fantastic! He was so helpful and made me feel comfortable jumping into my new ride. He’s truly amazing and I’m so glad to have met him through my purchasing experience.
Jan 14, 2022
I dealt with Ray Garcia and my experience was great. Ray...
I dealt with Ray Garcia and my experience was great. Ray was very helpful and was able to find the vehicle I wanted. We made a deal over the phone they gave me exactly what I wanted for my trade in. Very professional staff. I highly recommend Ray and Bell Road Mitsubishi. Will definitely give them my business again.
Dec 31, 2021
Best car buying experience and salesman I have ever had....
Best car buying experience and salesman I have ever had. Very respectful and straight to the point. I was in and out of there in 2 hours. If you go buy a car here ask for Jerry! Outstanding customer service to the entire team.
Dec 28, 2021
I brought my vehicle in for service and Chet was my...
I brought my vehicle in for service and Chet was my service professional. He was happy to listen to my concerns and addressed them appropriately. I am very happy with the service I received and will recommend him to my friends! Next, Edward in sales was amazing. He is Kind and compassionate and a good listener. Go see Edward in sales you won’t be disappointed. Oh! And check out the sports cars on the show room floor WOW! Gorgeous!
Oct 26, 2021
I enjoy the the people that work there and had a great...
I enjoy the the people that work there and had a great experience was easy.
Kiara Ruiz
Diamond Certified Sales / Hablo Español
Jan 14, 2022
Awesome service, excellent dealer, well recommended, fast...
Awesome service, excellent dealer, well recommended, fast process, well explained and satisfied experience in Bell Road.
Jan 09, 2022
The sales person didn’t introduce herself. We didn’t...
The sales person didn’t introduce herself. We didn’t learn her name until we grabbed a business card from her desk. She was a nice person though. Otherwise it was an ok experience.
Jan 07, 2022
Kiara was amazing!! Fast process, friendly staff! I...
Kiara was amazing!! Fast process, friendly staff! I didn’t feel taken advantage of during the process.
Dec 21, 2021
Kiara was very helpful and knowledgeable of the product....
Kiara was very helpful and knowledgeable of the product. Very informative and was on point. My wife loves the vehicle. Thanks.
Dec 16, 2021
Kiarra deserves 5 stars. Kris Reed was rude and hung up...
Kiarra deserves 5 stars. Kris Reed was rude and hung up on my co worker. My company owns 25 Ford transit vans and he was so rude to us saying that he didn’t have to treat us with respect because “we both knew there was only 5 transit vans in the state and they had one.” I did buy the vehicle. Paid cash but only because Kiarra was kind. She deserves a lot of credit. Kris should be fired for his complete disregard for customer service.
Greg Carey
Sales Consultant
Jan 22, 2022
Greg at Bell Road Mitsubishi is a very knowledgeable and...
Greg at Bell Road Mitsubishi is a very knowledgeable and welcoming person and salesman. I was very up front with what I was looking for in my new vehicle and he delivered. I have walked onto many lots and felt bombarded and harassed here that was not the case. I was not show multiple car that I didn’t want. I didn’t feel pressured into making a purchase. I will highly recommend Greg as your next new or used car salesman. Thank you! 😉
Dec 17, 2021
Buying a car can be a headache. With Bell Road Mitsubishi...
Buying a car can be a headache. With Bell Road Mitsubishi it was a breeze! My Sales Professional, Greg Carey, was human-natured - not the usual "in it for the buck" type of person you'd associate with a Dealership. There was no fast talking, flash in the pan or slight of hand in any of the transaction. I would venture to say, that goes for the rest of the Sales Team, who were friendly, greeted me each time I passed their desks and made sure I was comfortable for the time I was there. I should also spout kudos over the Finance Team's Director, Greg Cabuslay, who worked with me to provide the best possible rates and overall vehicle maintenance coverage. His proficiency and that of Finance Manager, Lawrence (Elmo) Ortiz, removed the stress one could expect with a major purchase. As I began this critique, I mentioned the breeze. Had it been any warmer a reception, it would have been surreal. That said - the congenial people representing Bell Road Mitsubishi will definitely make you feel welcome, be patient with your questions and are honest to a fault, insuring your purchase there is the best possible choice you can make! If you're looking for an incredibly gas efficient and low maintenance car, a fantastic Dealership, proficiency and brevity in your purchase - without the stress - stop and shop at Bell Road Mitsubishi. They'll be expecting you after reading this review! You can tell 'em Terry gave you this tip. I have not been paid to write these comments.
Dec 06, 2021
Greg was very helpful and informative when i was looking...
Greg was very helpful and informative when i was looking to purchase my first car from this dealership. I would highly recommend Bell Road Mitsubishi!
Dec 03, 2021
Best customer service I have ever received from a...
Best customer service I have ever received from a dealership. Greg was outstanding! He listened to what I was looking for in a vehicle, no dancing around and wasting my time. I give it a 5 star!
Nov 13, 2021
Very good customer service, all staff are friendly and...
Very good customer service, all staff are friendly and helpful KIARA was so sweet and a good listener
Sam Khaleefa
Super Diamond Certified Sales
Jan 22, 2022
Nice , But the follow-up and presentation should be...
Nice , But the follow-up and presentation should be better than that, and the topic should be explained in more detail.
Jul 23, 2021
Excellent and efficient service. Sale rep Wisam Khaleefa...
Excellent and efficient service. Sale rep Wisam Khaleefa was super professional and went above and beyond meeting my needs. 5 star service for all the employees.
Jul 22, 2021
Easy to work with and trusted as I purchased my truck...
Easy to work with and trusted as I purchased my truck without even driving it or seeing it. While it did take some effort to get it shipped....I appreciated the efforts to get it done.
Jul 18, 2021
treated very well by Sammy RX 350 did not have an...
treated very well by Sam my RX 350 did not have an operators manual, be nice to have one if you could send me one that would be great
Jun 30, 2021
absolutely the best staff in Phoenix! I've already sent...
absolutely the best staff in Phoenix! I've already sent two friends there! And they were as pleased as I was with how they were treated and the way the sales and finance people valued their time
Yahaira Stucky
Service Advisor
Jan 12, 2022
Muy buen diler buenas ofertas me encanto el trato que me...
Muy buen diler buenas ofertas me encanto el trato que me dieron..! Se los recomiendo
Dec 15, 2021
Good knowledge technician, prompt service and always...
Good knowledge technician, prompt service and always friendly .I bought my outlander 07 still going there for service
Oct 06, 2021
I came in for a nonfunctional alarm transmitter key fob....
I came in for a nonfunctional alarm transmitter key fob. Bell Mitsubishi helped me out!
Oct 04, 2021
Was early for appointment and was taken in and out before...
Was early for appointment and was taken in and out before 8:30. Great job
Oct 01, 2021
Unexpected service needs can be a disaster- A.J. &...
Unexpected service needs can be a disaster- A.J. & Service Crew took excellent care of us
Chet Stens
Service Director
Jan 14, 2022
Always great service! This is my first Mitsubishi. I love...
Always great service! This is my first Mitsubishi. I love the vehicle and the Dealership personnel do a great job! They are focused on the customer having a great experience!
Jan 03, 2022
Your ability to help me with minimum notice was the by...
Your ability to help me with minimum notice was the by far the type of service that one deserves. Chet welcomed me and every detail of my service was explained thoroughly. I appreciate the genuine kindness of AJ as he was informative and made me feel at ease with the work performed. Truly this is an outstanding dealership's service personnel that made a huge difference in my day. Hands down you can bet I'll come back, as well as recommend the to a friend. Thanks guys! Nice job!
Dec 28, 2021
I brought my vehicle in for service and Chet was my...
I brought my vehicle in for service and Chet was my service professional. He was happy to listen to my concerns and addressed them appropriately. I am very happy with the service I received and will recommend him to my friends! Next, Edward in sales was amazing. He is Kind and compassionate and a good listener. Go see Edward in sales you won’t be disappointed. Oh! And check out the sports cars on the show room floor WOW! Gorgeous!
Dec 17, 2021
Buying a car can be a headache. With Bell Road Mitsubishi...
Buying a car can be a headache. With Bell Road Mitsubishi it was a breeze! My Sales Professional, Greg Carey, was human-natured - not the usual "in it for the buck" type of person you'd associate with a Dealership. There was no fast talking, flash in the pan or slight of hand in any of the transaction. I would venture to say, that goes for the rest of the Sales Team, who were friendly, greeted me each time I passed their desks and made sure I was comfortable for the time I was there. I should also spout kudos over the Finance Team's Director, Greg Cabuslay, who worked with me to provide the best possible rates and overall vehicle maintenance coverage. His proficiency and that of Finance Manager, Lawrence (Elmo) Ortiz, removed the stress one could expect with a major purchase. As I began this critique, I mentioned the breeze. Had it been any warmer a reception, it would have been surreal. That said - the congenial people representing Bell Road Mitsubishi will definitely make you feel welcome, be patient with your questions and are honest to a fault, insuring your purchase there is the best possible choice you can make! If you're looking for an incredibly gas efficient and low maintenance car, a fantastic Dealership, proficiency and brevity in your purchase - without the stress - stop and shop at Bell Road Mitsubishi. They'll be expecting you after reading this review! You can tell 'em Terry gave you this tip. I have not been paid to write these comments.
Dec 07, 2021
They Definitely strive to meet and or exceed all customer...
They Definitely strive to meet and or exceed all customer expectations with the final product.
Gregory Cabuslay
Internet Sales
Jan 22, 2022
I love this dealership. Fast easy process and super...
I love this dealership. Fast easy process and super friendly and no pressure. I’m bringing my girlfriend back in a few months to purchase again!
Jan 11, 2022
Super service and wonderful help from Jacob Nutt. I would...
Super service and wonderful help from Jacob Nutt. I would have given and excellent but it was not disclosed to me the break down of the offer and the unexpected fee for service done to it prior to me even looking at it. That made me very sad 😞. Once again Jacob Nutt was outstanding!!!
Nov 22, 2021
I had been speaking with Chris for a few days prior to...
I had been speaking with Chris for a few days prior to me coming in. I came in on a Saturday and everything was smooth. Chris is amazing and made my car buying experience seem effortless. Definitely knows how to make his clients feel like the 1st priority
Oct 27, 2021
Went in not really expecting much to happen but everyone...
Went in not really expecting much to happen but everyone who helped me was absolutely awesome! Chris and Gregory are the best at what they do!!!
Oct 27, 2021
I am really surprised I was able to get financed for my...
I am really surprised I was able to get financed for my new car. Scott Collins did an amazing job on getting me approved.
Jamison Hill
Service Foreman
Jan 12, 2022
Muy buen diler buenas ofertas me encanto el trato que me...
Muy buen diler buenas ofertas me encanto el trato que me dieron..! Se los recomiendo
Dec 15, 2021
Good knowledge technician, prompt service and always...
Good knowledge technician, prompt service and always friendly .I bought my outlander 07 still going there for service
Dec 09, 2021
I was traveling back home to Texas and needed my oil...
I was traveling back home to Texas and needed my oil change and tire rotation. I had a 4pm appointment arrived early and they got my vehicle done fast. And ahead of my appointment time.
Oct 06, 2021
I came in for a nonfunctional alarm transmitter key fob....
I came in for a nonfunctional alarm transmitter key fob. Bell Mitsubishi helped me out!
Oct 01, 2021
Unexpected service needs can be a disaster- A.J. &...
Unexpected service needs can be a disaster- A.J. & Service Crew took excellent care of us
Jennifer Juaraz
Cashier
Jan 12, 2022
Muy buen diler buenas ofertas me encanto el trato que me...
Muy buen diler buenas ofertas me encanto el trato que me dieron..! Se los recomiendo
Dec 15, 2021
Good knowledge technician, prompt service and always...
Good knowledge technician, prompt service and always friendly .I bought my outlander 07 still going there for service
Oct 06, 2021
I came in for a nonfunctional alarm transmitter key fob....
I came in for a nonfunctional alarm transmitter key fob. Bell Mitsubishi helped me out!
Oct 01, 2021
Unexpected service needs can be a disaster- A.J. &...
Unexpected service needs can be a disaster- A.J. & Service Crew took excellent care of us
Aug 27, 2021
I want to start with, I’ve never had a bad experience...
I want to start with, I’ve never had a bad experience here and this continues to be the case and why I return for all of my car services. The staff is always so friendly and knowledgeable.
Chip Saggau
Sales and product knowledge consultants
Jan 20, 2022
Chip is fantastic! He was so helpful and made me feel...
Chip is fantastic! He was so helpful and made me feel comfortable jumping into my new ride. He’s truly amazing and I’m so glad to have met him through my purchasing experience.
Dec 31, 2021
Chip was fantastic to work with from beginning to end....
Chip was fantastic to work with from beginning to end. The experience of buying a car is not something I look forward to at all, but Chip and the Mitsubishi team made it easy and painless. The customer service was phenomenal and I greatly appreciate all that they have done. I look forward to having a long relationship with Mitsubishi and working with Chip again in the future!
Dec 23, 2021
Chip is awesome!! He was. Present every step of the way!!...
Chip is awesome!! He was. Present every step of the way!! A true inspiration to the car buying experience! He was attentive, understood what I needed, and he worked hard to help me accomplished car buying vision!! I'll be back chip!!
Dec 16, 2021
I believe the young man was Hayden very professional and...
I believe the young man was Hayden very professional and attentive to all my needs.Chip was also great, they both deserve raises. Also it’s not often the general manager Ed comes and check to if all your needs where meet. I will totally recommend anyone to purchase their car at Bell Road Mitsubishi at 1901 E Bell. Tell Hayden and Chip I sent you.
Dec 12, 2021
Wow! Chip was hands down the best salesperson I have ever...
Wow! Chip was hands down the best salesperson I have ever had the pleasure of working with! He and his finance guys (both named Greg, and equally wonderful) stayed at least two hours after closing to help us get the car we wanted at a stunningly reasonable price! To top it all of, they were incredibly friendly and helpful! This team really goes above and beyond.
Sheila Ontiveros
Sales
Oct 11, 2021
Great staff good selection found a truck I like found me...
Great staff good selection found a truck I like found me the payment I was looking for.thank you
Oct 07, 2021
Friendly, informative very nice staff. Had a good...
Friendly, informative very nice staff. Had a good experience at this dealership, will be returning customers
Aug 11, 2021
Professional, courteous and comfortable dealership to...
Professional, courteous and comfortable dealership to purchase a vehicle from! Had a pleasant experience purchasing a vehicle. Tony was extremely helpful and informed about the process.
Aug 09, 2021
I got a great deal and all staff was awesome, they took...
I got a great deal and all staff was awesome, they took the time to understand my needs and went above and beyond to meet those needs, I'm very satisfied with the experience.
Jul 28, 2021
I love my experience Sheila is the best! I love her! By...
I love my experience Sheila is the best! I love her! By the way everybody that work there are nice and caring! And manager are awesome
Antonio Martinez
Sales
Jan 10, 2022
I was coming in to look a specific Jeep that Bell Rd...
I was coming in to look a specific Jeep that Bell Rd Mitsubishi had for sale. I expect aggressive sales tactics but had a quick, wonderful experience and now my wife has a sweet lifted jeep. I even bought a warranty that I never buy because it covered so much. Thanks Tony!
Jan 03, 2022
A very welcoming and professional man. I came into the...
A very welcoming and professional man. I came into the dealership with hope and Antonio went above and beyond to make my hope a reality. I am very grateful for all his hard work to get us a vehicle I could only dream of. Thank you Mr Martinez for giving such amazing hospitality and doing everything you did for my family. Adrian Moctezuma
Jan 01, 2022
The best dealership I’ve found in the Phoenix area. It’s...
The best dealership I’ve found in the Phoenix area. It’s immaculate, well spaced and staffed with professionals throughout. I was a pleasure to meet some of the staff but especially Antonio Martinez. No pressure sales with an eye for the serious shopper.
Dec 06, 2021
Antonio was great!! He helped me find a great car with a...
Antonio was great!! He helped me find a great car with a competitive market price
Nov 09, 2021
they were pretty easy to deal with and inventory was well...
they were pretty easy to deal with and inventory was well priced. location is easy to find
Chris Reed
Sales
Jan 05, 2022
I absolutely loved my experience Chris was so nice and...
I absolutely loved my experience Chris was so nice and explained everything showed me everything on my new car. It was a good experience to be honest best I’ve ever been treated at any dealership
Jan 03, 2022
A very welcoming and professional man. I came into the...
A very welcoming and professional man. I came into the dealership with hope and Antonio went above and beyond to make my hope a reality. I am very grateful for all his hard work to get us a vehicle I could only dream of. Thank you Mr Martinez for giving such amazing hospitality and doing everything you did for my family. Adrian Moctezuma
Jan 01, 2022
We had a great experience buying our new car at Bell Road...
We had a great experience buying our new car at Bell Road Mitsubishi. I submitted an email inquiry on a car I was interested in and was surprised to receive a call from Chris within minutes. We went in for a test drive the next day and drove off their lot with a new car within three hours. Unfortunately, they did not have the color we wanted and had to go with our second option, but Chris did what he could to get us a good deal to make up for this. Chris and Elmo (finance) we’re great to work with. If anything, we disagree with extra costs added over MSRP. Dealers would typically give you a discount off MSRP, but due to current inventory shortages, they are marking up cars over MSRP. We really needed a new car and waiting was not an option for us. Although they knocked off 60% of extra charges originally added, it would have been ideal if the advertised price would have been honored! If you are in the market for a new car, we recommend waiting if you can. This should pass and car prices will return to normal; otherwise, expect to pay over MSRP.
Dec 23, 2021
Chip is awesome!! He was. Present every step of the way!!...
Chip is awesome!! He was. Present every step of the way!! A true inspiration to the car buying experience! He was attentive, understood what I needed, and he worked hard to help me accomplished car buying vision!! I'll be back chip!!
Dec 16, 2021
Kiarra deserves 5 stars. Kris Reed was rude and hung up...
Kiarra deserves 5 stars. Kris Reed was rude and hung up on my co worker. My company owns 25 Ford transit vans and he was so rude to us saying that he didn’t have to treat us with respect because “we both knew there was only 5 transit vans in the state and they had one.” I did buy the vehicle. Paid cash but only because Kiarra was kind. She deserves a lot of credit. Kris should be fired for his complete disregard for customer service.
David Norris
Acquisition manager
Aug 31, 2021
I came to the dealership skeptical as to whether or not I...
I came to the dealership skeptical as to whether or not I wanted a Mitsubishi however was impressed by vehicle and the staff, first class professional attention throughout my buying experience.
Jul 24, 2021
Color me impressed!! I had done a significant amount of...
Color me impressed!! I had done a significant amount of research on our trade-in and our next vehicle. I requested an offer from KBB that was then dispersed to various dealers. I received multiple phone calls but David called first and scheduled an appointment right away. I had a different salesman call and try to strong arm me into coming to see him first and I'm so glad I didn't. You know the stereotype that dealerships notoriously treat women like crap? I was nervous I would be disrespected but my experience was quite the opposite. David made the process of selling my 2018 GMC Acadia so easy. He actually beat the KBB offer with no haggling! He was honest, down to earth, kind, and wasn't pushy or sales-y at all! I was very pleased with the deal we worked out and it was so simple. I then asked to test drive the 2019 Atlas that they had and he introduced me to Greg Carey. Greg Carey was an absolute pleasure. Let me tell you, I drive a hard bargain. I've got three mouths to feed at home and twins on the way. I knew what I wanted and Greg, his manager, and the finance manager made it happen. I told Greg what I wanted and he wasn't too sure he could make it happen but he tried and his manager came in (absolute nicest guy too) and he did what I asked and gave us three years of free maintenance on top of that. I am so impressed. Greg was so professional, kind, and honest throughout the entire process. I felt comfortable the entire time and I am still stunned that it was such a pleasant experience. I will always come and shop with Bell Road Mitsubishi first. I am really happy with my trade-in deal and even happier with what we worked out for our Atlas purchase. Thank you Greg Carey, David Norris, and the team at Bell Road Mitsubishi! If you want to work with a group that values their customers, honesty, integrity, professionalism, and kindness come check them out!
May 22, 2021
Wife loves her Jeep! Happy wife happy life! Thanks Elmo...
Wife loves her Jeep! Happy wife happy life! Thanks Elmo for the great deal I appreciate all the work you did to get our payments where we wanted to be!
Apr 22, 2021
This is Patti and Jeff Johnson we recommend Bell Road...
This is Patti and Jeff Johnson we recommend Bell Road Mitsubishi they made us feel like family very professional we will buy another car from them in the future 😊😊
Apr 09, 2021
David Norris was sensational to get us in to Bell Road...
David Norris was sensational to get us in to Bell Road Mitsubishi ,from our first phone call. He sent us many emails of vehicles we might be interested in and really did his job probably knowing that only a small percentage will actually come in because they are searching all over the internet. His work truly got our attention and when we called back he was so kind without pressure. He said that if we wanted to stop by he would have the vehicles ready for us to see and test drive. 24 hours later we called him and set up an appointment. He was true on his words! Not intending to buy our first day of shopping, after meeting him and his staff and how they cared for us, we negotiated to get a great deal! Thank you David!
Johnny B
Internet Manager
Nov 17, 2021
Purchasing a vehicle was simple process and all of the...
Purchasing a vehicle was simple process and all of the staff was so attentive and helpful.
Nov 03, 2021
Excellent service from the second we arrived, until we...
Excellent service from the second we arrived, until we were leaving in a new vehicle.
Oct 27, 2021
I am really surprised I was able to get financed for my...
I am really surprised I was able to get financed for my new car. Scott Collins did an amazing job on getting me approved.
Jul 29, 2021
Great! Nice drive belt done by 45 min mostly past 2...
Great! Nice drive belt done by 45 min mostly past 2 hours ! I am so happy now with service ! They knew I am deaf they help me a lot !
Jul 28, 2021
I love my experience Sheila is the best! I love her! By...
I love my experience Sheila is the best! I love her! By the way everybody that work there are nice and caring! And manager are awesome
Jerry Peyman
Sales
Dec 31, 2021
Best car buying experience and salesman I have ever had....
Best car buying experience and salesman I have ever had. Very respectful and straight to the point. I was in and out of there in 2 hours. If you go buy a car here ask for Jerry! Outstanding customer service to the entire team.
Nov 03, 2021
Excellent service from the second we arrived, until we...
Excellent service from the second we arrived, until we were leaving in a new vehicle.
Oct 26, 2021
I enjoy the the people that work there and had a great...
I enjoy the the people that work there and had a great experience was easy.
Hayden Calder
Sales
Dec 16, 2021
I believe the young man was Hayden very professional and...
I believe the young man was Hayden very professional and attentive to all my needs.Chip was also great, they both deserve raises. Also it’s not often the general manager Ed comes and check to if all your needs where meet. I will totally recommend anyone to purchase their car at Bell Road Mitsubishi at 1901 E Bell. Tell Hayden and Chip I sent you.
Dec 16, 2021
Kiarra deserves 5 stars. Kris Reed was rude and hung up...
Kiarra deserves 5 stars. Kris Reed was rude and hung up on my co worker. My company owns 25 Ford transit vans and he was so rude to us saying that he didn’t have to treat us with respect because “we both knew there was only 5 transit vans in the state and they had one.” I did buy the vehicle. Paid cash but only because Kiarra was kind. She deserves a lot of credit. Kris should be fired for his complete disregard for customer service.
Scott Collins
Sales
Jan 20, 2022
John was great even in his situation he introduced us to...
John was great even in his situation he introduced us to someone else who wasn't helpful at all so we just decided to come in and Scott finished helping us it was a little rocky but he was good as well and got the job done
Jan 12, 2022
I bought a car on Jan 6,2022. The salesperson (S____) was...
I bought a car on Jan 6,2022. The salesperson (S____) was very helpful and nice to talk too... The Manager of Sales was rather rude and very high pressure in obtaining a price for the vehicle. This high pressure was totally un-necessary.
