Staff
Sales
Edward Himes
Acquisition manager
Sam Khaleefa
Super Diamond Certified Sales
Kiara Ruiz
Diamond Certified Sales / Hablo Español
Samuel Giovino
Sales Consultant
Brett Withers
Diamond Certified Sales
Greg Carey
Sales Consultant
Mario petti
Sales Consultant
David Norris
Acquisition manager
Edgar Rodriguez
Sales Consultant
Service
Aj Nelson
Lead Service Advisor
Chris Verdugo
Service Advisor
Yahaira Stucky
Service Advisor
Josh Beno
Technician
Jamison Hill
Service Foreman
Jennifer Juaraz
Cashier
Adam Word
Technician
Internet
David Collier
Internet Director
Brandon Bivens
Internet Sales
Gregory Cabuslay
Internet Sales
Management
Chet Stens
Service Director
Parts
Richard Algiene
Master Parts Consultant
Edward Himes
Acquisition manager
Mar 01, 2021
Car buying is stressful! Even more so when your...
Car buying is stressful! Even more so when your personality doesn't match with the sales person that was stationed by the door when you arrive. As a woman all too often I'm met with condescending attitude or dismissive attitude when buying a car. I experienced such frustration at Bell Road Mitsubishi. However, I also experienced a management team that recognized this and immediately stepped in to ease my frustration and help me feel "great" about buying the car we selected. Eddie and several others talked to me, not at me and we laughed and joked. They even stayed after the doors should have been locked. That's why I'll return if I need/want another Mitsubishi!
Feb 27, 2021
Very courteous friendly and they met all my needs I would...
Very courteous friendly and they met all my needs I would recommend to my friends and family Edward is a great sales man and the finance department
Feb 22, 2021
It was my first time but I loved the experience of buying...
It was my first time but I loved the experience of buying my first car with Mitsubishi. Thank you for everything that you did for me!
Feb 06, 2021
From the initial phone call to signing, Eddie was a...
From the initial phone call to signing, Eddie was a tremendous help. He's very kind, listens well, and has a warm smile. I will definitely be back!
Jan 31, 2021
It was one of the easiest deals I have made in awhile for...
It was one of the easiest deals I have made in awhile for a vehicle Ed was very fair and straight forward no bs. And this is my 4 vehicle from this dealership. Thank you
Sam Khaleefa
Super Diamond Certified Sales
Feb 26, 2021
Simply the best in customer service and amazing...
Simply the best in customer service and amazing experience. Pricing was ideal and fit my budget. They all did a fantastic job and a great overall experience !!
Jan 23, 2021
I when k went to this dealership my intentions were to...
I when k went to this dealership my intentions were to look and maybe get some quotes . No Kiara went above and beyond to get me in my 2018 Honda Civic . My car is perfect . The process was quick easy and sooooo simple . I appreciate each and everyone of the workers at this dealership . If I could give EVERY 10 stars I would . Come here I promise you won’t be disappointed
Jan 21, 2021
got a great car for a great price! eddie and david were...
got a great car for a great price! eddie and david were great! found a car i liked online and i was able to claim it no problem!
Jan 10, 2021
William McCartney and Sam were the MVPs that made my car...
William McCartney and Sam were the MVPs that made my car purchase at Bell Mitsubishi a 5 star experience. Sam and Will we’re respectful and handled business expeditiously.
Jan 08, 2021
Excellent service, very satisfied with the purchase and...
Excellent service, very satisfied with the purchase and trade in value. The sales person was efficient and the finance individual was knowledgeable and very helpful.
Aj Nelson
Lead Service Advisor
Mar 02, 2021
Unbelievable that they took the Direct TV out & the...
Unbelievable that they took the Direct TV out & the coffee. Boring to stare at the walls. I’ve been coming here like 25 years & always had complimentary TV & coffee machine. They even took the nice mats away!! What’s wrong with the owner of this place? I don’t feel that coziness here anymore!!
Feb 26, 2021
Wonderful service! Thank you! the loaner was very much...
Wonderful service! Thank you! the loaner was very much appreciated and the installation was within the time frame, shorter in fact! It is a real pleasure working with AJ and the service department team!
Feb 22, 2021
Aj was awesome. Location is the worst thing and I hate...
Aj was awesome. Location is the worst thing and I hate that I had to drive 45min just to have a sensor reprogrammed... after I paid a lot of money for the part through my mechanic....
Feb 18, 2021
When I have to take my car in to be serviced I have...
When I have to take my car in to be serviced I have always been met with friendly faces. My wait time is typically faster than what they estimate. The staff is conscientious of my time.
Feb 12, 2021
Very friendly informative fast and efficient. They were...
Very friendly informative fast and efficient. They were more than willing to fix the factory issues in the car with no headaches. Definitely recommend them!
Chris Verdugo
Service Advisor
Mar 02, 2021
Unbelievable that they took the Direct TV out & the...
Unbelievable that they took the Direct TV out & the coffee. Boring to stare at the walls. I’ve been coming here like 25 years & always had complimentary TV & coffee machine. They even took the nice mats away!! What’s wrong with the owner of this place? I don’t feel that coziness here anymore!!
Feb 28, 2021
This dealership is wonderful! Sales team all the way to...
This dealership is wonderful! Sales team all the way to management. They are honest and really care about the customer. The parts department has great people as well. They fixed small things that I requested and are very helpful as well. I will definitely purchase another vehicle from them again. I appreciate the fact that this dealership was understanding of people and circumstances that may reflect not so great credit. Regardless, they made it happen and the vehicles they sell are quality vehicles that you don’t have to question. Above all I appreciate honesty and caring for the customers needs.
Feb 26, 2021
Everyone courteous as always, was kinda sad to see the...
Everyone courteous as always, was kinda sad to see the keurig gone but always a good experience getting maintenance as everyone has always been personable and helpful with any concerns.
Feb 17, 2021
I went to the dealership for an oil change and tire...
I went to the dealership for an oil change and tire rotation on my 2017 Mitsubishi. While waiting in the service area I was approached by a salesperson to see if I wanted to upgrade to a newer version of my car. Although the sales person was friendly and nice, I was ultimately not approved to upgrade to a newer car. I told the sales person from the beginning that I believed I wouldn’t be approved and that I had no intention of getting a new car that day, yet he still pursued the transaction and ran my credit etc. I also specifically asked that hard credit inquiries and/or multiple credit inquiries NOT be done, as each one will affect my credit score. The salesperson assured me that they would only do ONE “soft pull” on my credit, that would not affect my score. Wouldn’t you know, today on my credit report there are 3 separate auto financing hard inquiries on my credit report, and my score has gone down. This is partly my fault for not just saying NO, but I sincerely hope I don’t have to fend off sales folks every time I go into get my car serviced there in the future. If I do again, I will go elsewhere. The service department was courteous and helpful.
Feb 17, 2021
The service was top-notch. My service advisor was also...
The service was top-notch. My service advisor was also top-notch and on top of the issues With my vehicle. Will be back for future service.
Kiara Ruiz
Diamond Certified Sales / Hablo Español
Feb 26, 2021
Simply the best in customer service and amazing...
Simply the best in customer service and amazing experience. Pricing was ideal and fit my budget. They all did a fantastic job and a great overall experience !!
Feb 14, 2021
Kiara was AWESOME!!! She had so much patience an answered...
Kiara was AWESOME!!! She had so much patience an answered all my questions an made a smooth delivery! It was a great experience by far!
Feb 02, 2021
Friendly staff. It was a very quick transaction! I...
Friendly staff. It was a very quick transaction! I purchased a used Ram ProMaster and they even delivered it to my home in Mesa, Arizona.
Jan 23, 2021
Kiara was wonderful the process was easy fast and...
Kiara was wonderful the process was easy fast and painless I would recommend her to anyone very easy to talk as well thank you so much
Jan 23, 2021
I when k went to this dealership my intentions were to...
I when k went to this dealership my intentions were to look and maybe get some quotes . No Kiara went above and beyond to get me in my 2018 Honda Civic . My car is perfect . The process was quick easy and sooooo simple . I appreciate each and everyone of the workers at this dealership . If I could give EVERY 10 stars I would . Come here I promise you won’t be disappointed
David Collier
Internet Director
Feb 18, 2021
I couldn’t have asked for a better experience with...
I couldn’t have asked for a better experience with purchasing a truck , truck is beautiful! David even picked me up in the truck from the airport. Awesome guy. Communication was great. Can’t wait to hit the road with this truck!!
Feb 17, 2021
Im very disappointed from the treatment I received from...
Im very disappointed from the treatment I received from David Collier from my trade to him ghosting me over and over. After 10 days I called the Dealer and the Gentleman they put me in contact with had me an offer and a deal within 20 minutes a price that Mr Collier argued with me about and told me I paid that for it new said they wouldn't do it. Im not sure why he treated me this way but do not do business with this man.
Feb 12, 2021
The best experience so far iv had at a dealer David was...
The best experience so far iv had at a dealer David was awesome and understanding what I wanted and got me a good deal had a bad experience with a different dealer and was being pressured into buying a car but David was great with if I needed to take a day to think about purchasing a car. But I bought a car I wanted and David helped me with what ever I needed il definitely go back to him if I ever need to buy any more cars
Jan 31, 2021
Everyone has an attitude that works here, except David...
Everyone has an attitude that works here, except David Collier. He’s amazing. But the other people that work there make you seem like you’re an inconvenience. I would not recommend anyone going there.
Jan 25, 2021
David Collier was a friendly, effective, and honest...
David Collier was a friendly, effective, and honest salesman who negotiated fairly and in good faith with us to get us the price and features we were looking for.
Samuel Giovino
Sales Consultant
Mar 01, 2021
Sammy is amazing salesperson I will recommend him to a...
Sammy is amazing salesperson I will recommend him to a lot of people he answered all of our questions that was needed thank you Sam I very much
Feb 28, 2021
This dealership is wonderful! Sales team all the way to...
This dealership is wonderful! Sales team all the way to management. They are honest and really care about the customer. The parts department has great people as well. They fixed small things that I requested and are very helpful as well. I will definitely purchase another vehicle from them again. I appreciate the fact that this dealership was understanding of people and circumstances that may reflect not so great credit. Regardless, they made it happen and the vehicles they sell are quality vehicles that you don’t have to question. Above all I appreciate honesty and caring for the customers needs.
Feb 26, 2021
Simply the best in customer service and amazing...
Simply the best in customer service and amazing experience. Pricing was ideal and fit my budget. They all did a fantastic job and a great overall experience !!
Feb 20, 2021
Dealership is really nice and they have great service ....
Dealership is really nice and they have great service . employees are willing to help u as much as they can . good deals and good presentation
Feb 18, 2021
Hi this is Anthony I appreciate the business with you...
Hi this is Anthony I appreciate the business with you guys especially Sam The salesman and the manager he was so nice to Danielle they’re here they work with me They helped me a lot and they make me the best price I’ll thank you so much for everything you do for me
Yahaira Stucky
Service Advisor
Feb 12, 2021
Very friendly informative fast and efficient. They were...
Very friendly informative fast and efficient. They were more than willing to fix the factory issues in the car with no headaches. Definitely recommend them!
Feb 09, 2021
I was in to get a few more things fixed on my Eclipse,...
I was in to get a few more things fixed on my Eclipse, and as usual, I am extremely happy with the attention to detail, and quality workmanship by everyone at Bell Road Mitsubishi!!!
Feb 03, 2021
I bought a car sight-un-seen from dealer in California....
I bought a car sight-un-seen from dealer in California. The salesman I was working with assured my that the car was in extremely good to excellent shape. Due to Covid-19, I was not able to check out the car in person. That description was not even close. With the help of A.J., Yahaira, and the great mechanics at Mark and now Bell Road Mitsubishi, the Eclipse is beginning to look and run very well. Thank You very much!!!
Jan 30, 2021
Great service and everyone trying to take care of...
Great service and everyone trying to take care of customers. Best service I’ve had anywhere in the past. Got there early and they not only got me in immediately but provided the service great.
Jan 23, 2021
I when k went to this dealership my intentions were to...
I when k went to this dealership my intentions were to look and maybe get some quotes . No Kiara went above and beyond to get me in my 2018 Honda Civic . My car is perfect . The process was quick easy and sooooo simple . I appreciate each and everyone of the workers at this dealership . If I could give EVERY 10 stars I would . Come here I promise you won’t be disappointed
Josh Beno
Technician
Feb 12, 2021
Very friendly informative fast and efficient. They were...
Very friendly informative fast and efficient. They were more than willing to fix the factory issues in the car with no headaches. Definitely recommend them!
Feb 05, 2021
I just took my car for an inspection on recall items...
I just took my car for an inspection on recall items service department was okay but were not as friendly as other dealerships that I have been to. They looked to be under staffed but I think is because of the Pandemic situation.
Jan 23, 2021
I when k went to this dealership my intentions were to...
I when k went to this dealership my intentions were to look and maybe get some quotes . No Kiara went above and beyond to get me in my 2018 Honda Civic . My car is perfect . The process was quick easy and sooooo simple . I appreciate each and everyone of the workers at this dealership . If I could give EVERY 10 stars I would . Come here I promise you won’t be disappointed
Dec 24, 2020
This dealerships service center is very fast however they...
This dealerships service center is very fast however they are not walk-ins friendly so make an appointment for the next day. The lady at the counter can be a bit gruff but overall everyone else in the service center is kind. They didn't offer a courtesy wash this time which they had started doing last year, which I liked so I hope it was just an oversight.
Dec 16, 2020
Always great service. All my service comes to you. I...
Always great service. All my service comes to you. I like it when they offer a free car was after the service is complete. Thank you.
Brett Withers
Diamond Certified Sales
Jan 23, 2021
I when k went to this dealership my intentions were to...
I when k went to this dealership my intentions were to look and maybe get some quotes . No Kiara went above and beyond to get me in my 2018 Honda Civic . My car is perfect . The process was quick easy and sooooo simple . I appreciate each and everyone of the workers at this dealership . If I could give EVERY 10 stars I would . Come here I promise you won’t be disappointed
Jan 21, 2021
got a great car for a great price! eddie and david were...
got a great car for a great price! eddie and david were great! found a car i liked online and i was able to claim it no problem!
Jan 08, 2021
Excellent service, very satisfied with the purchase and...
Excellent service, very satisfied with the purchase and trade in value. The sales person was efficient and the finance individual was knowledgeable and very helpful.
Nov 19, 2020
My experience at Bell Rd., Mitsubishi was excellent the...
My experience at Bell Rd., Mitsubishi was excellent the purchase of my car went well fast and efficient I would recommend William McCartney to anyone looking for a car.
Nov 14, 2020
Will and the whole team at Bell Road Mitsubishi really...
Will and the whole team at Bell Road Mitsubishi really impressed me with their exceptional customer service. William was helpful throughout the whole process and even after the deal was done. I had an issue after I drove my new Jeep off the lot and the service department was quick in figuring out the problem and addressing it. Thank you Will and the Bell Road Mitsubishi team for making the car buying process easy!!
Chet Stens
Service Director
Mar 02, 2021
Unbelievable that they took the Direct TV out & the...
Unbelievable that they took the Direct TV out & the coffee. Boring to stare at the walls. I’ve been coming here like 25 years & always had complimentary TV & coffee machine. They even took the nice mats away!! What’s wrong with the owner of this place? I don’t feel that coziness here anymore!!
Feb 28, 2021
This dealership is wonderful! Sales team all the way to...
This dealership is wonderful! Sales team all the way to management. They are honest and really care about the customer. The parts department has great people as well. They fixed small things that I requested and are very helpful as well. I will definitely purchase another vehicle from them again. I appreciate the fact that this dealership was understanding of people and circumstances that may reflect not so great credit. Regardless, they made it happen and the vehicles they sell are quality vehicles that you don’t have to question. Above all I appreciate honesty and caring for the customers needs.
Jan 13, 2021
They are very polite and helpful. I always have a good...
They are very polite and helpful. I always have a good experience here. I can always get an appointment when I need it. Great Service!!
Dec 17, 2020
Service is wonderful here they do a great job. very...
Service is wonderful here they do a great job. very trustworthy and knowledgeable! I would strongly recommend this company to anyone and everyone! They treat you like family
Dec 07, 2020
Chet and the entire service team are always honest,...
Chet and the entire service team are always honest, courteous, quick and professional. They are one of the primary reasons I have and continue to drive Mitsubishi’s! Keep up the great work Chet and team!!
Brandon Bivens
Internet Sales
Mar 01, 2021
The whole experience from working with the online...
The whole experience from working with the online manager, to the finance team was fantastic. From a first time car buyer who visited a few different dealerships, I would 10/10 recommend this dealership to family, friends, neighbors, even strangers!
Feb 26, 2021
Brandon was absolutely marvelous to work with. He helped...
Brandon was absolutely marvelous to work with. He helped me purchase a wonderful car (long-distance) and made the process feel simple and anxious-free. Thanks so much!
Feb 11, 2021
Great experience, no stress!! I don’t have 25 words to...
Great experience, no stress!! I don’t have 25 words to say the same thing over and over. Excellent service, no pressure buying!! Thank you.
Feb 02, 2021
There was no manual in the glove box. Couldn't operate...
There was no manual in the glove box. Couldn't operate certain functions without it. When I returned a salesman tried to address without success.
Feb 01, 2021
Everyone was great and helped me get the car I wanted...
Everyone was great and helped me get the car I wanted thank you! Brandon made the process feel seamless and quick. The SUV was ready on time. Thanks again!
Greg Carey
Sales Consultant
Feb 26, 2021
Simply the best in customer service and amazing...
Simply the best in customer service and amazing experience. Pricing was ideal and fit my budget. They all did a fantastic job and a great overall experience !!
Feb 21, 2021
I was treating my daughter to a better vehicle. She...
I was treating my daughter to a better vehicle. She wanted a cargo transit van. There was a used 2019 van advertised from Bell Road Mitsubishi. She called and spoke to salesman Greg Carey. He was awesome! She is VERY picky about EVERYTHING. Greg was so nice and patient with her. We agreed on a price over the phone and we went to pick up the vehicle. Once again Greg spent lots of time answering her questions. I'm 75, have bought a number of cars over many years and Greg made this my best experience! The dealer has GREAT reviews and I can understand why.
Feb 08, 2021
Quick easy and painless. They even brought the car and...
Quick easy and painless. They even brought the car and paperwork to my home for me! Thank you so much for respecting our family protocol for Covid.
Feb 03, 2021
Greg was kind and a gentleman. He was not the typical...
Greg was kind and a gentleman. He was not the typical push over salesman. He guided us to our needs and I appreciate it. Ty
Feb 01, 2021
Everyone was great and helped me get the car I wanted...
Everyone was great and helped me get the car I wanted thank you! Brandon made the process feel seamless and quick. The SUV was ready on time. Thanks again!
Jamison Hill
Service Foreman
Feb 12, 2021
Very friendly informative fast and efficient. They were...
Very friendly informative fast and efficient. They were more than willing to fix the factory issues in the car with no headaches. Definitely recommend them!
Jan 23, 2021
I when k went to this dealership my intentions were to...
I when k went to this dealership my intentions were to look and maybe get some quotes . No Kiara went above and beyond to get me in my 2018 Honda Civic . My car is perfect . The process was quick easy and sooooo simple . I appreciate each and everyone of the workers at this dealership . If I could give EVERY 10 stars I would . Come here I promise you won’t be disappointed
Dec 16, 2020
The service was 💨 and they were awesome. They always...
The service was 💨 and they were awesome. They always make you feel welcomed and right at home. They are great. Awesome customer service. Happy with them.
Dec 07, 2020
Chet and the entire service team are always honest,...
Chet and the entire service team are always honest, courteous, quick and professional. They are one of the primary reasons I have and continue to drive Mitsubishi’s! Keep up the great work Chet and team!!
Jennifer Juaraz
Cashier
Dec 30, 2020
They are so great every time i go! Last time i went for a...
They are so great every time i go! Last time i went for a car service a few months ago i asked them if they could replace my brake light that was out, then a few days later my car then told me to check my brake light like it was out again. When i went back the other day for another car service i asked if they could look at my brake light one more time to see what was wrong with it and turned out it was a defective bulb! They went ahead and took car of my whole service for me just because of that! Truly a great place to go with awesome customer service and great staff! 10/10 recommend!
Dec 16, 2020
The service was 💨 and they were awesome. They always...
The service was 💨 and they were awesome. They always make you feel welcomed and right at home. They are great. Awesome customer service. Happy with them.
Dec 07, 2020
Chet and the entire service team are always honest,...
Chet and the entire service team are always honest, courteous, quick and professional. They are one of the primary reasons I have and continue to drive Mitsubishi’s! Keep up the great work Chet and team!!
Mario petti
Sales Consultant
Feb 28, 2021
This dealership is wonderful! Sales team all the way to...
This dealership is wonderful! Sales team all the way to management. They are honest and really care about the customer. The parts department has great people as well. They fixed small things that I requested and are very helpful as well. I will definitely purchase another vehicle from them again. I appreciate the fact that this dealership was understanding of people and circumstances that may reflect not so great credit. Regardless, they made it happen and the vehicles they sell are quality vehicles that you don’t have to question. Above all I appreciate honesty and caring for the customers needs.
Feb 17, 2021
I went to the dealership for an oil change and tire...
I went to the dealership for an oil change and tire rotation on my 2017 Mitsubishi. While waiting in the service area I was approached by a salesperson to see if I wanted to upgrade to a newer version of my car. Although the sales person was friendly and nice, I was ultimately not approved to upgrade to a newer car. I told the sales person from the beginning that I believed I wouldn’t be approved and that I had no intention of getting a new car that day, yet he still pursued the transaction and ran my credit etc. I also specifically asked that hard credit inquiries and/or multiple credit inquiries NOT be done, as each one will affect my credit score. The salesperson assured me that they would only do ONE “soft pull” on my credit, that would not affect my score. Wouldn’t you know, today on my credit report there are 3 separate auto financing hard inquiries on my credit report, and my score has gone down. This is partly my fault for not just saying NO, but I sincerely hope I don’t have to fend off sales folks every time I go into get my car serviced there in the future. If I do again, I will go elsewhere. The service department was courteous and helpful.
Jan 29, 2021
Mario was very helpful and polite while I shopped for my...
Mario was very helpful and polite while I shopped for my car. He answered all my questions and helped me get a great deal. I would recoomend him to friends and family.
Adam Word
Technician
Feb 12, 2021
Very friendly informative fast and efficient. They were...
Very friendly informative fast and efficient. They were more than willing to fix the factory issues in the car with no headaches. Definitely recommend them!
Jan 23, 2021
I when k went to this dealership my intentions were to...
I when k went to this dealership my intentions were to look and maybe get some quotes . No Kiara went above and beyond to get me in my 2018 Honda Civic . My car is perfect . The process was quick easy and sooooo simple . I appreciate each and everyone of the workers at this dealership . If I could give EVERY 10 stars I would . Come here I promise you won’t be disappointed
Dec 07, 2020
Chet and the entire service team are always honest,...
Chet and the entire service team are always honest, courteous, quick and professional. They are one of the primary reasons I have and continue to drive Mitsubishi’s! Keep up the great work Chet and team!!
Gregory Cabuslay
Internet Sales
Feb 12, 2021
The best experience so far iv had at a dealer David was...
The best experience so far iv had at a dealer David was awesome and understanding what I wanted and got me a good deal had a bad experience with a different dealer and was being pressured into buying a car but David was great with if I needed to take a day to think about purchasing a car. But I bought a car I wanted and David helped me with what ever I needed il definitely go back to him if I ever need to buy any more cars
Feb 02, 2021
There was no manual in the glove box. Couldn't operate...
There was no manual in the glove box. Couldn't operate certain functions without it. When I returned a salesman tried to address without success.
David Norris
Acquisition manager
Feb 22, 2021
David Norris and Elmo were very professional to do...
David Norris and Elmo were very professional to do business with. I came in on a Friday evening and they were very fair on my trade in and towards the purchase of my 2020 GMC Acadia.
Feb 16, 2021
Excellent service! I greatly appreciate them having me in...
Excellent service! I greatly appreciate them having me in and out with in an hour on my new Shelby gt350! So thankful for the quality of service
Richard Algiene
Master Parts Consultant
Nov 14, 2020
Will and the whole team at Bell Road Mitsubishi really...
Will and the whole team at Bell Road Mitsubishi really impressed me with their exceptional customer service. William was helpful throughout the whole process and even after the deal was done. I had an issue after I drove my new Jeep off the lot and the service department was quick in figuring out the problem and addressing it. Thank you Will and the Bell Road Mitsubishi team for making the car buying process easy!!
Edgar Rodriguez
Sales Consultant
Feb 11, 2021
Great experience, no stress!! I don’t have 25 words to...
Great experience, no stress!! I don’t have 25 words to say the same thing over and over. Excellent service, no pressure buying!! Thank you.
